Finally after reaching the customer service for returning poor quality items, I was told I was eligible for refund. I was told to return it to an address in China to the tune of $81.09 I UPS charges... Voir plus
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Lisez les avis des autres
Placed an order April 13 it is now may 6 and still haven’t received shipping email . When I contacted the company they said please be patient even though their shipping policy says order will process... Voir plus
Took an extremely long time to arrive. Once it did arrive, I was so disappointed. The material was see through, cheap looking and nothing like the photos. Not worth the money, at all.
L'entreprise a répondu
Part of my order was great and part of it was not so great. The sweatshirts I ordered are great and I have got lots of comments on them. The cotton shirts I ordered are stiff and will need to be iron... Voir plus
L'entreprise a répondu
1,8
Bas
25 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
DISsatisfied!!
Fit very small. Terrible fabric. You get nothing near what you pay for. Only keeping one of approximately 10 items. Would not recommend!
16 janvier 2025
Avis spontané
Réponse de Cowqueenchics
Dear Bronwyn Gilliam
We sincerely appreciate you taking the time to share your feedback. We're truly sorry to hear that your recent experience with Cowqueenchics Western Women's Wear didn't meet your expectations.
Your opinion is of utmost importance to us. We've carefully reviewed your comments and are committed to making improvements. Our team is working on rectifying the issues you've pointed out, whether it's about product quality, sizing, or any other aspect.
To show our sincerity, we'd like to offer you a 30% discount on your next purchase. This is our way of making amends and hoping you'll give us another chance to serve you better.
We understand that trust is earned over time, and we're determined to regain yours. If you have any further concerns or suggestions, please don't hesitate to reach out to our customer service team at [service@Cowqueenchics.com]. We're always here to assist you.
Thank you again for your honesty, and we look forward to having the opportunity to provide you with a much better shopping experience in the future.
Best regards,
[cowqueenchics]
The poorest quality products ever!
The poorest quality products I have ever purchased! The shirts material was like cardboard. It looked like a little kid took a piece of fabric and tried to make a shirt of a pattern for the first time. I placed my order and didn't receive it for over a month. The pictures on the website are NOT what you receive, so don't be fooled. Total scam job!
6 janvier 2025
Avis spontané
Réponse de Cowqueenchics
Dear Catherine
We sincerely appreciate you taking the time to share your feedback. We're truly sorry to hear that your recent experience with Cowqueenchics Western Women's Wear didn't meet your expectations.
Your opinion is of utmost importance to us. We've carefully reviewed your comments and are committed to making improvements. Our team is working on rectifying the issues you've pointed out, whether it's about product quality, sizing, or any other aspect.
To show our sincerity, we'd like to offer you a 30% discount on your next purchase. This is our way of making amends and hoping you'll give us another chance to serve you better.
We understand that trust is earned over time, and we're determined to regain yours. If you have any further concerns or suggestions, please don't hesitate to reach out to our customer service team at [service@Cowqueenchics.com]. We're always here to assist you.
Thank you again for your honesty, and we look forward to having the opportunity to provide you with a much better shopping experience in the future.
Best regards,
[cowqueenchics]
Order arrived on timely fashion-…
Order arrived on timely fashion- clothes fit well-
19 décembre 2024
Avis spontané
Réponse de Cowqueenchics
Dear Debbie,
We are extremely grateful for the wonderful review you've shared about your experience with Cowqueenchics Western Women's Wear. Your kind words have truly brightened our day and filled our team with a great sense of pride.
At Cowqueenchics, we strive to offer not just stylish western wear but also an outstanding shopping experience. Knowing that we've met, and perhaps even exceeded, your expectations means the world to us. Your feedback is like a guiding light, encouraging us to keep doing what we love and do it even better.
We are constantly working on enhancing our product range, quality, and customer service. Your support gives us the motivation to explore new designs, materials, and ways to serve you even more efficiently.
As a token of our appreciation, we would like to offer you a special coupon for [X]% off your next purchase. We hope you'll continue to be a part of the Cowqueenchics family and look forward to delighting you with our future collections.
If there's anything at all we can do to make your next shopping spree even more enjoyable, please don't hesitate to let us know.
Thank you once again for your support and for choosing Cowqueenchics.
Warm regards,
[cowqueenchics]
The material was nothing compares to…
The material was nothing compares to the add. The sewing of the material looked like it was done by a elementary student. I tried to send it back and the cost was over 100 dollars due to being from China. I took a 94 dollar loss due to dissatisfaction of the product. I am and will be ashamed to wear it
1 décembre 2024
Avis spontané
Réponse de Cowqueenchics
Dear Tammy Brock
We sincerely appreciate you taking the time to share your feedback. We're truly sorry to hear that your recent experience with Cowqueenchics Western Women's Wear didn't meet your expectations.
Your opinion is of utmost importance to us. We've carefully reviewed your comments and are committed to making improvements. Our team is working on rectifying the issues you've pointed out, whether it's about product quality, sizing, or any other aspect.
To show our sincerity, we'd like to offer you a 30% discount on your next purchase. This is our way of making amends and hoping you'll give us another chance to serve you better.
We understand that trust is earned over time, and we're determined to regain yours. If you have any further concerns or suggestions, please don't hesitate to reach out to our customer service team at [service@Cowqueenchics.com]. We're always here to assist you.
Thank you again for your honesty, and we look forward to having the opportunity to provide you with a much better shopping experience in the future.
Best regards,
[cowqueenchics]
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