I ordered memory foam mask, product was good unfortunately I ordered wrong size first, ordered a second , both arrived next day. Contacted very quickly to verify address, very pleased with service, Th... Voir plus
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Good range of products at excellent prices let down by the constant emails. I now get more communications from CPAP savers that I do from my own family after buying a pack of 2 face cushions! Dial the... Voir plus
L'entreprise a répondu
Quick response. Item received by post within 4 days, and this was over Bank holiday period.
L'entreprise a répondu
The silicone is not as good as the genuine F20 Resmed mask and makes my skin very sore and red but it was ok for a temporary mask
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CPAPSavers is a trusted UK supplier of genuine CPAP masks, replacement parts, and sleep therapy accessories. We are committed to providing high-quality products at competitive prices, backed by excellent customer service and fast UK delivery. Whether you're replacing CPAP components or shopping for essential accessories, we make it easy to find reliable products from leading brands. Our goal is to support your sleep therapy journey with dependable products, secure online shopping, and a hassle-free experience from order to delivery. Customer satisfaction is at the heart of everything we do, and we're dedicated to helping you maintain effective, comfortable CPAP therapy with confidence.
Coordonnées de contact
Royaume-Uni
- contact@cpapsavers.com
- cpapsavers.co.uk
4,5
Excellent
31 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Better price than many others and…
Better price than many others and appears to work fine
5 septembre 2026
Everything worked, all good!
Received product in a timely manner when promised, no damage. Price was good.
4 septembre 2026
I ordered memory foam mask
I ordered memory foam mask, product was good unfortunately I ordered wrong size first, ordered a second , both arrived next day. Contacted very quickly to verify address, very pleased with service, Thanks
3 septembre 2026
Réponse de CPAPsavers
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with the product and our service. We’re glad we could assist promptly with your order and address verification, and that both orders arrived the following day.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Customer Care Executive
No problems here A+++
3 septembre 2026
Réponse de CPAPsavers
Thank you for your fantastic review! ⭐ We’re delighted to hear everything went smoothly. We truly appreciate your support! A+++ 🙌
The silicone is not as good as the…
The silicone is not as good as the genuine F20 Resmed mask and makes my skin very sore and red but it was ok for a temporary mask
3 septembre 2026
Réponse de CPAPsavers
Thank you for taking the time to share your honest feedback. We’re sorry to hear that the silicone did not feel as comfortable for you as the genuine F20 mask and that you experienced skin irritation.
We appreciate your understanding that our product is a replacement accessory and are pleased that it was suitable as a temporary option. Your feedback is valuable to us and helps us continue improving our products and service.
Réponse de CPAPsavers
Thank you for your wonderful review! We’re delighted you were happy with the product, catalogue, and delivery service. We truly appreciate your support!
Quick response
Quick response. Item received by post within 4 days, and this was over Bank holiday period.
1 septembre 2026
Réponse de CPAPsavers
Thank you for taking the time to share your feedback! We’re delighted to hear about your experience and truly appreciate your support. We look forward to serving you again!
Plan ahead
1st time ive needed to order from here. All was well but was the postal service that let them down but not there fault. Would use again.
1 septembre 2026
Réponse de CPAPsavers
Thank you so much for your lovely review! 😊 We’re pleased to hear that everything went well with your first order. We’re sorry the postal service caused a delay, but we truly appreciate your understanding. We look forward to serving you again!
Kind regards,
Customer Care Executive
CPAP Savers Team
Good range of products at excellent…
Good range of products at excellent prices let down by the constant emails. I now get more communications from CPAP savers that I do from my own family after buying a pack of 2 face cushions! Dial the communications back a bit and I may purchase more items! I know that you are good and out there!
1 septembre 2026
Réponse de CPAPsavers
Thank you so much for your honest feedback! 😊 We’re delighted to hear you’re happy with our product range and prices. We sincerely apologise for the volume of emails and appreciate you bringing this to our attention. We’ll take your feedback on board and work to improve our communications.
Kind regards,
Customer Care Executive
CPAP Savers Team
Excellent Service
Found on line, great website, excellent service and delivered next day!!
30 juillet 2026
Réponse de CPAPsavers
Thank you so much for your fantastic review! 😊 We’re delighted to hear that you found our website easy to use and that your order arrived the very next day.
We really appreciate your support and look forward to serving you again in the future!
Kind regards,
The CPAP Savers Team
I wrongly ordered my cpap mask through…
I wrongly ordered my cpap mask through this company, only realised when it arrived my bad. Upon opening my parcel I noticed it was in a double size bag ie pack of 2 , with just the one mask in, as ordered, the inner bag was open upon delivery.so I emailed said company to sort a return out, for a refund ,they asked if it had been used , obviously not. Then said they won’t take it back as it had been opened, picture evidence,when I strongly stated it arrived opened they dismissed me and said they were not taking it back , I feel cheated let down and gobsmacked as I’m £52 out of pocket I can’t afford , I’ve since bought the right mask from a different company , I will not use these again , be very careful horrible customer support in my opinion.
25 août 2026
Avis spontané
Réponse de CPAPsavers
Dear Customer,
We are sorry you feel disappointed. We would like to clarify that the exact mask you ordered was delivered.
For hygiene and safety reasons, we cannot accept CPAP masks for return once the inner protective packaging has been opened, even if the mask has not been used, as we cannot safely resell an opened medical device.
However, we always want our customers to be satisfied and will make every reasonable effort to help. Please contact our support team with the details, and we will do our very best to find a suitable resolution for you.
Kind regards,
CPAP Savers Customer Support
Réponse de CPAPsavers
Thank you so much for your fantastic review! 😊 We’re delighted to hear that you found our service fast and reliable. We really appreciate your support and look forward to serving you again in the future!
Kind regards,
Customer Care Executive
CPAP Savers Team
Excellent service ordered friday night…
Excellent service ordered friday night received sundy afternoon
8 août 2026
Réponse de CPAPsavers
Thank you so much for your fantastic review! 😊 We’re delighted to hear that you received your order so quickly. We really appreciate your support and look forward to serving you again!
Kind regards,
Customer Care Executive
CPAP Savers Team
Great all round fast delivery and would…
Great all round fast delivery and would buy again many many thanks
5 août 2026
Réponse de CPAPsavers
Thank you so much for your wonderful review! 😊 We’re delighted to hear that you were happy with our service and fast delivery. We truly appreciate your support and look forward to serving you again!
Kind regards,
Customer Care Executive
CPAP Savers Team
Great service
Easy website to use, goods arrived the next day, although 1 item was sent incorrectly, 1 phone call and the correct part was sent the next day. Easy to deal with and great service
30 juillet 2026
Réponse de CPAPsavers
Thank you so much for your fantastic review! 😊 We’re delighted to hear that you found our website easy to use and that the correct replacement part was delivered promptly. We apologise for the initial error and really appreciate your understanding. We’re glad we could resolve it quickly and provide great service!
Kind regards,
Customer Care Executive
CPAP Savers Team
Réponse de CPAPsavers
Thank you for sharing your feedback! 😊 We’re pleased to hear that the straps are working well for you and doing the job as expected. We really appreciate your support!
Kind regards,
Customer Care Executive
CPAP Savers Team
Great fit and delivered quickly my CPAP…
Great fit and delivered quickly my CPAP score back up to 100 bang on
27 juillet 2026
Réponse de CPAPsavers
Thank you for your brilliant feedback! 😊 We’re so pleased to hear you’re happy with the fit and quick delivery. It’s fantastic to know your CPAP results are back on track. We really appreciate your support!
Kind regards,
Customer Care Executive
CPAP Savers Team
Réponse de CPAPsavers
Thank you for your great feedback! 😊 We’re pleased you were happy with your order and our quick delivery.
Kind regards,
Customer Care Executive
CPAP Savers Team
Excellent Experience
Excellent experience, ordering was easy and delivery was fast and efficient. I also dealt with the help desk and they were extremely helpful.
22 juillet 2026
Réponse de CPAPsavers
Thank you for your wonderful feedback! 😊 We’re delighted you found the ordering process easy, delivery fast, and our support team helpful. We truly appreciate your kind words!
Kind regards,
Customer Care Executive
CPAP Savers Team
Réponse de CPAPsavers
Hi Marrilynne Taylor, we're sorry to hear about your experience. We understand that our team has already provided you with the return instructions, and we always aim to resolve any customer issues as quickly as possible. Our contact details are clearly listed on our website, and we typically respond to messages within a few minutes during working hours. We hope your issue has now been resolved, and we appreciate the opportunity to put things right.
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