I was disappointed that despite paying express for the piece of equipment and it took 2 days and it was partially my fault that I got the wrong part. I'll give them 4 stars because they are working to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Some of my order was on back order, but Ruby let me know straight away, asked if I wanted to split my order or wait. I chose to wait as I was not in a rush. Ruby kept providing updates and when the or... Voir plus
The N20 Mask Cushions are good quality (don't go for cheaper substitutes - I tried some and was disappointed) and are fairly priced for the quality. They were securely packed and delivered to me in go... Voir plus
L'entreprise a répondu
Good price, fast delivery, well packaged. Replacing the old tube with worn out connection and water tank made the unit so much quieter. I should have replaced them 2 years ago.
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équpement médical
- Services médicaux de proximité
- Magasin de matériel médical
- Clinique du sommeil
Écrit par l'entreprise
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Coordonnées de contact
Victoria, Australie
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4,7
Excellent
3 k avis
Demande des avis aux clients
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Philips Amara face mask. To be fair the review doesn't relate to…
To be fair the review doesn't relate to CPAP VIC as I have always experienced the highest level of assistance and support from the girls who are just the best. My review relates to the mask and partially my fault. My F & P Evora mask wore out, namely the straps. It was a superior mask and design, having purchased at least 8 other variations. I purchased the Philips Amara in error. The Evora was so old any branding had worn away, I thought the Amara was it. Worst mask have ever tried. I purchased it Sept 2025 while still life in the old mast. A month ago the Evora had to be retired and commenced using the Amara. Great mask if you want the head strap to rub a bald spot on your head and leak air like a split pool toy. Tightened the straps, loosened the straps, no difference, yesterday I disposed of the piece of worthless so and so. Not just a waste of money but will need to wait for another F & P Evora to arrive, once ZI order it. Not happy with the Philips product by a long way.
13 juin 2026
Avis spontané
Réponse de CPAP Victoria
Hello,
Thank you for taking the time to leave a review and for your kind words about our team. We truly appreciate your support and are delighted to hear that you’ve consistently received a high level of assistance from our staff.
We’re very sorry to hear about your experience with the Philips Amara mask. Finding the right mask is such an important part of successful therapy, and we can certainly understand how frustrating it must have been to spend time adjusting the fit, only to continue experiencing leaks and discomfort. It sounds like this was especially disappointing after having such a positive experience with your previous Evora mask.
While mask comfort and fit can vary greatly from person to person, we completely understand your frustration, particularly when it impacts both your sleep and your confidence in the product. We’re sorry that this purchase did not meet your expectations.
We hope your replacement F&P Evora arrives quickly and gets you back to the comfort and performance you’ve been accustomed to. Thank you again for your honest feedback and for your continued support of CPAP Victoria.
Best regards,
The CPAP Victoria Team
Great products at fair prices and very…
Great products at fair prices and very good customer service and delivery times.
5 juin 2026
Réponse de CPAP Victoria
Hello,
Thank you so much for your kind 5-star review!
We’re delighted to hear that you’ve been happy with our products, pricing, customer service, and delivery times. Providing quality products and a positive experience from ordering through to delivery is something our team takes great pride in, so your kind feedback truly means a lot.
Thank you for choosing CPAP Victoria. We appreciate your support and look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
It is so easy to make an order and the…
It is so easy to make an order and the delivery is very quick. Thank you
3 juin 2026
Réponse de CPAP Victoria
Hi,
Thank you so much for your kind 5-star review! We’re delighted to hear that you found our ordering process easy and that your delivery arrived quickly. Providing a smooth and convenient experience for our customers is always our goal, so it’s great to know we got it right for you.
We truly appreciate your support and look forward to assisting you again in the future. Thank you for choosing CPAP Victoria!
Kind regards,
The CPAP Victoria Team
Great service
3 juin 2026
Réponse de CPAP Victoria
Hi there,
Thank you so much for your 5-star review! We truly appreciate your kind words and are delighted to hear that you had a great experience with us.
Providing great service is always our goal, and it’s wonderful to know we’ve met your expectations. Thank you for taking the time to share your feedback, we look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Seamless shopping experience
Easy to find product, quick shopping cart process, notifications along the way. Quick delivery.
4 juin 2026
Réponse de CPAP Victoria
Hello,
Thank you so much for your thoughtful 5-star review! We’re delighted to hear that you found the product easy to find, enjoyed a smooth checkout experience, and appreciated the updates throughout the process. It’s also great to know your order arrived quickly.
We truly appreciate your support and thank you for choosing CPAP Victoria. We look forward to assisting you again in the future!
Best regards,
The CPAP Victoria Team
I received my CPAP accessories within…
I received my CPAP accessories within days of ordering, excellent turn around
4 juin 2026
Réponse de CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that your CPAP accessories arrived within just a few days of ordering and that you were happy with the turnaround time.
We understand how important it is to receive your CPAP supplies promptly, so it’s fantastic to know we could deliver a positive experience for you. Thank you for choosing CPAP Victoria and for taking the time to share your feedback. We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
The product delivered was that as…Meets their advertised promise
The product delivered was that as advertised , priced and timeliness
4 juin 2026
Réponse de CPAP Victoria
Hi there,
Thank you for your kind 5-star review!
We’re delighted to hear that your order arrived as advertised, at a competitive price, and within the expected timeframe. Providing quality products and reliable service is something we take great pride in, so it’s wonderful to know we met your expectations.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
it got here in good time
4 juin 2026
Réponse de CPAP Victoria
Hello,
Thank you for your 5 star review! We’re so pleased to hear that your order arrived promptly. We truly appreciate you taking the time to share your experience and are grateful for your support. We hope you’re enjoying your purchase, and if there’s ever anything we can assist with, please don’t hesitate to reach out.
Best regards,
The CPAP Victoria Team
Réponse de CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that your delivery arrived quickly and that you’ve consistently had positive experiences with our service. Your continued support means a great deal to our team, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!
Best regards,
The CPAP Victoria Team
I needed replacement equipment
I needed replacement equipment. CPAP Geelong had it. The equipment was despatched and arrived safely, in a timely manner.
3 juin 2026
Réponse de CPAP Victoria
Hi there,
Thank you for your kind 5-star review!
We’re so pleased to hear that you were able to find the replacement equipment you needed and that your order arrived safely and promptly. Providing a smooth and reliable experience for our customers is always our goal, so it’s great to know we delivered on that for you.
We truly appreciate your support and thank you for choosing CPAP Victoria Geelong. If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Réponse de CPAP Victoria
Hello,
Thank you for your kind 5-star review! We’re so pleased to hear that you’re happy with your purchase and that your order arrived quickly. Providing quality products and efficient service is something we strive for, so your feedback means a lot to our team.
Thank you for choosing CPAP Victoria, and we look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Your Prices are great and sent in a few…
Your Prices are great and sent in a few days 10/10
Thank you
28 mai 2026
Réponse de CPAP Victoria
Hi,
Thank you so much for your thoughtful review!
We’re delighted to hear that you were happy with both our pricing and delivery service. Providing great value and getting orders out quickly is something we take pride in, so it’s fantastic to know we hit the mark for you.
Thank you for your support and for taking the time to share your experience. We truly appreciate it and look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
Experience good
Experience good. Minor glitch at start because your website indicated items found in a mask “starter pack”which apparently is no longer available for purchase. Once this was resolved, the order was processed and delivered very quickly.
29 mai 2026
Réponse de CPAP Victoria
Hello,
Thank you for taking the time to leave us a review and for your understanding regarding the issue with the mask starter pack information on our website. We apologise for any confusion this caused and appreciate your patience while we worked to resolve it.
We’re delighted to hear that once everything was sorted, your order was processed and delivered quickly. Your feedback is valuable to us and helps us continue improving both our website and customer experience.
Thank you again for choosing CPAP Victoria. We look forward to assisting you again in the future!
Kind regards,
The CPAP Victoria Team
CPAP Shopping made easy
After many years using a Phillips AutoSet CPAP it was time to try a new option. The team at CPAP Victoria made my shopping experience very pleasant and easy and The specials package also provided a free mask, and cleaning wipes as well as a long term supply of filters for the machine. My new CPAP machine is simply wonderful.
27 mai 2026
Réponse de CPAP Victoria
Hi there,
Thank you so much for your kind 5-star review!
We’re delighted to hear that our team made your transition to a new CPAP machine such a pleasant and easy experience. It’s great to know you were able to take advantage of one of our special packages and that the included accessories helped add even more value to your purchase.
Most importantly, we’re thrilled to hear that you’re loving your new CPAP machine and that it’s been such a positive upgrade after many years with your previous device.
Thank you for choosing CPAP Victoria and for taking the time to share your experience. We truly appreciate your support and wish you many nights of comfortable, restful sleep ahead!
Kind regards,
The CPAP Victoria Team
Réponse de CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found the ordering process easy, your delivery arrived promptly, and that we could offer the best price.
We truly appreciate your support and are grateful you chose CPAP Victoria. Thank you for taking the time to share your experience, and we look forward to helping you again in the future.
Kind regards,
The CPAP Victoria Team
Delivery was fast
Delivery was fast, online help was very helpful and I was grateful they could help me.
26 mai 2026
Réponse de CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that your order arrived quickly and that our online team was able to provide the support you needed. Providing helpful service and making the process as easy as possible for our customers is always our goal, so it’s lovely to know we could assist you.
We truly appreciate you taking the time to share your experience and thank you for choosing CPAP Victoria. We look forward to helping you again in the future!
Kind regards,
The CPAP Victoria Team
easy to use website and great…
easy to use website and great communication on product delivery.
26 mai 2026
Réponse de CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found our website easy to use and that our communication throughout the delivery process met your expectations. We understand how important it is to keep our customers informed, so it’s fantastic to know this made a positive difference to your experience.
Thank you for choosing CPAP Victoria. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Getting it right the first time…
Ruby from the Berwick location was extremely helpful in providing detailed information to ensure that the correct items were being provided the first time. Ruby also understood how important our need was to receive the cpap device and mask in a timely manner as we were about to travel interstate and required delivery prior to leaving our rural town. Excellent service and the right equipment delivered on time made for a stress-less time away. Thanks again Ruby.
25 mai 2026
Réponse de CPAP Victoria
Hello,
Thank you so much for your kind review and for taking the time to share your experience.
We’re delighted to hear that Ruby was able to provide the information and support you needed to ensure you received the correct equipment the first time. We understand how important it was to have everything delivered before your interstate travel, especially when living in a rural area, so we’re thrilled that we could help make the process smooth and stress-free.
Your kind words will mean a great deal to Ruby and the team. We truly appreciate your trust in us and are so pleased that your CPAP device and mask arrived on time and met your needs.
Thank you again for your support, and we wish you many restful nights ahead and safe travels.
Warm regards,
The CPAP Victoria Team
I received the product in very good…
I received the product in very good time and in good order.
25 mai 2026
Réponse de CPAP Victoria
Hi!
Thank you for your wonderful 5-star review! We’re delighted to hear that your order arrived promptly and in good condition.
We truly appreciate you taking the time to share your experience and are grateful for your support. We hope you’re enjoying your product, and please don’t hesitate to reach out if there’s anything we can assist you with in the future.
Kind regards,
The CPAP Victoria Team
The fact that I was notified that the…
The fact that I was notified that the order would be short and it was all fixed up , well done...
22 mai 2026
Réponse de CPAP Victoria
Hi there,
Thank you for your review! We’re so pleased to hear that you were kept informed throughout the process and that we were able to quickly resolve the issue with your order.
Providing clear communication and making things right when problems arise is very important to us, so it’s wonderful to know that this made a positive difference to your experience.
Thank you again for your support and kind words. We truly appreciate it and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
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