Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.
L'entreprise a répondu
I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Voir plus
L'entreprise a répondu
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Voir plus
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À propos de l'entreprise
À propos de CraftInsure
Écrit par l'entreprise
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Coordonnées de contact
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Royaume-Uni
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Received a disappointing renewal price which…
Received a disappointing renewal price which was much higher than credible. Agent on phone sorted it and got the premium down below previous year. Agent was really helpful and professional but I shouldn't have had to waste time chasing up an inflated renewal price in the first place.
5 août 2026
Réponse de CraftInsure
Hello Simon, thanks for taking the time to leave us a review.
I can see you received a discount last year on your premium, which was then removed from the renewal quote offered this year.
We always aim to provide competitive cover along with strong service and support, and we regularly review our insurer panel to ensure we’re offering fair value.
I can see you have since spoken to our team, who have offered you the cover requested, at a price suitable for yourself and you are staying with us this year!
If you’d like us to review your policy or discuss alternative options, please feel free to get in touch on customersupport@craftinsure.com and we’d be happy to help.
Kind regards,
The Craftinsure Team
Please stop this nonsense
I always give insurers bottom score possible when they ask for a rating after they've taken my money. What customers really want to know is how you're rated once a claim is made.
Please stop asking about how good you are at taking people's money!
4 août 2026
Réponse de CraftInsure
Hi Steven, thank you for taking the time to leave us a review.
We truly appreciate your feedback, we have passed this to the relevant team to look into.
We genuinely appreciate your understanding, and please get in touch with us discuss anything else with ourselves, please contact us using below email, and a member of our team will get back to you shortly
customersupport@craftinsure.com
Kind Regards,
CraftInsure
Not easy to use on line but very…
Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.
29 juillet 2026
Réponse de CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Fantastic service
Fantastic service, the agent really went out of her way to find the right policy. All sorted in 1 phone call
3 août 2026
Avis spontané
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Boat insurance Easy to use clear instructions no…
Easy to use clear instructions no confusion each step was fool proof
1 août 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great uncomplicated service.
Everything is done online and taken care of by Craftinsure and always at a competitive price. Great uncomplicated service.
19 juillet 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
easy to renew
26 juillet 2026
Réponse de CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Renewing which should have taken 2…
Renewing which should have taken 2 minutes took 30 minutes.
25 juillet 2026
Avis spontané
Réponse de CraftInsure
Hi Alasdair, thank you for taking the time to leave your feedback. We're sorry to hear that your renewal took around 30 minutes when it should have been a much quicker process. We understand how frustrating that can be and appreciate you bringing it to our attention.
If you ever experience any difficulties when renewing, please don't hesitate to get in touch with us. Our team is always happy to help make the process as smooth and straightforward as possible.
If there’s anything we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com. We’re always happy to assist.
Kind regards,
The Craftinsure Team
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to navigate website ,va few…
Very easy to navigate website ,va few bits of information was all that was required to get my boat insured.
19 juillet 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple to complete proposal and a fair…
Simple to complete proposal and a fair price - whats not to like !
19 juillet 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Super easy process from start to finish
Super easy process from start to finish. I was recommending CraftInsure by fellow boat owners and I can see why. Very competitive pricing along with great customer service.
10 juillet 2026
Avis spontané
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Top class Customer Service & exvellvalue.
Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure.
So, most impressed & grateful to this RIPE for 5*+ Customer Service. Minimal delay in speaking to her too.
15 juillet 2026
Avis spontané
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to deal with
Easy to deal with, found a policy to suit my needs at a price that was acceptable.
10 juillet 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Refreshingly straightforward and easy…
Refreshingly straightforward and easy to open a new policy. Query via chat dealt with promptly and effectively. Pleased to have found CraftInsure
11 juillet 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Just called to change the boat over on…
Just called to change the boat over on my policy.The call handler that dealt with my enquiry very quickly and professionally.Many thanks for your continued support
9 juillet 2026
Avis spontané
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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