I have my boat insurance with craftinsure and have been delighted with the service. I had a recent claim and the team at craft insure made the whole process easy and efficient. The claims team are v... Voir plus
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Really great to have the personal contact with someone who gives their full name willingly and calls back immediately they get your message. Always willing to amend cruising areas with no fuss. So sor... Voir plus
Oisín was very professional and Helpful in finding the best policy that suited me to renew my insurance.. He was calm, understanding and friendly.. He put me at ease and walked me through it step by s... Voir plus
From the first contact after damage to my boat I was treated like a person, not just a claimant. I was able to talk through options, and the decisions made were made by a human, not an algorithm or a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Craftinsure has now become part of Arachas - Ireland’s largest, fastest-growing, nationwide insurance brokerage. Existing customers will still receive the same great service from the same great people. Craftinsure is a market leader in the pleasure craft sector and was and is currently the country’s only pure Quote and Buy marine insurer in the country, offering fully comprehensive boat insurance and €5million Third Party Cover. Recognising the complexity of the marine industry in Ireland CII has a suite of products especially adapted for the Irish market with 14 different risk categories covering powered craft and sailing boats along with canoes, rowing boats and other craft. The advanced quote system can provide instant quotes for any craft split between the 14 risk segments in as little as 3-7 clicks. Arachas is Ireland’s largest nationwide insurance broker, employing over 750 professionals across 14 offices. We provide a comprehensive range of insurance products and services for both commercial and personal clients, leveraging our extensive relationships and deep market knowledge. Arachas is part of the Ardonagh Group, one of the world’s largest independent insurance distribution platforms and a top 20 global broker with a combined workforce of 12,000 colleagues and a network spanning 250+ locations in more than 30 countries. Arachas is committed to innovation, offering unique sector-specific solutions for complex insurance needs while fostering an inclusive workplace. We actively engage in community initiatives, including partnerships with charities like Cancer Fund for Children, rolling out the 26 Mountains2Mayo campaign to support vital resources for families and children battling cancer.
Coordonnées de contact
The Black Church , D07P4AX, Dublin 7 , Irlande
- 012859631
- customersupport@craftinsure.ie
- craftinsure.ie
4,8
Excellent
78 avis
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Réponse de Craftinsure Ireland
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us
I've recommended to fellow boater
They couldn't be any more different from the other hateful insurance companies i sometimes deal with.
They're quick to respond to any inquiry i had.
Very personnel and friendly service.
They were able to find a solution to my very unique problem and the pricing was reasonable.
23 janvier 2025
Avis spontané
Réponse de Craftinsure Ireland
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very smooth and quick process in making…
Very smooth and quick process in making my claim. The ability to speak with a person about the status of my claim was refreshing. I would recommend Craftinsure to anyone.
21 janvier 2025
Avis spontané
Réponse de Craftinsure Ireland
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Stellar professional personalised service…
Really great to have the personal contact with someone who gives their full name willingly and calls back immediately they get your message. Always willing to amend cruising areas with no fuss. So sorry to be sailing outside Europe to waters not covered but we'll be back to Craftinsure when we return to Europe.
5 novembre 2024
Avis spontané
5 stars
Really easy to start a policy, amend or cancel. User friendly website.
Customer support nice and reliable
21 octobre 2024
Avis spontané
Repairs to a sinking barge....
The instant and sympathetic and professional response to my claim was excellent. The initial response from Craftinsure was immediate and knowledgeable. The surveyor assisted me in very difficult circumstances to find a professional boatyard to undertake repairs to my barge. Communications were answered immediately and were clear. All told, I would highly recommend Craftinsure to Irish boaters.
14 mai 2024
Avis spontané
This is how business should be done
This is how business should be done. Great Product, Excellence support and probably the best customer Service I have experienced in a long time
7 octobre 2024
Avis spontané
Very professional.
Very friendly & professional.
Response time excellent.
5 septembre 2024
Avis spontané
Got help from a real person.
When checking quote was able to make a phone call,
A really nice guy Oscine answered quickly and directed me through the online process, all done in 10 minuets
really great service. full marks
3 septembre 2024
Avis spontané
Super to deal with!!!!
Super to deal with. Very easy online setup for boat insurance. Plus spoke to Oisin on the phone and was super helpful with all our questions. Can’t recommend them highly enough!!!
27 août 2024
Avis spontané
Clear communication, no jargon
Clear, no jargon, communication, prompt response and a good understanding of the boat insurance business.
14 août 2024
Avis spontané
Great service and quick great service quick communication communication…
Great service and quick communication via e mail, only wanted third party insurance, to protect us in case we accidentally damaged any boats or property, and insured our liability for sinking, only cost 90 euro + 50 euro excess great deals thanks Craftinsure ireland
10 août 2024
Avis spontané
Got a great quote
Got a great quote, great service, great customer care and great customer retention on renewal price for current customers. Thanks for looking after me Oisin.
29 juillet 2024
Avis spontané
Oisín was very professional and Helpful…
Oisín was very professional and Helpful in finding the best policy that suited me to renew my insurance.. He was calm, understanding and friendly.. He put me at ease and walked me through it step by step.. Thank you..
4 juillet 2024
Avis spontané
Prompt, Professional and Fair
We found Craftinsure excellent to deal with. The claims handler was great and dealt with all communications promptly and professionally. We would highly recommend Craftinsure
3 juillet 2024
Avis spontané
Quick and Easy.
Quick and Easy.
Straight forward website to follow / submit details. Quick reply from support when emailed.
30 juin 2024
Avis spontané
Fantastic insurance company and a…
Fantastic insurance company and a pressure to deal with
26 juin 2024
Avis spontané
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