The part was in stock. My e-mail question was answered immediately. It arrived exactly as promised. A " Hat-trick" of good service!
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Lisez les avis des autres
The order was shipped quickly. The order was complete and all items as I expected. The item descriptions were good.
I never gave ok to order quoted material. The unauthorized order was shipped anyway and my credit card was charged $1,334.82. I contacted him right away, he said he was sorry. Someone sent me a return... Voir plus
L'entreprise a répondu
Not only did they have the obscure internal deadbolt part we needed, they had enough on hand that we could stock up. When their first distribution source proved to be out of the part, they quickly pi... Voir plus
À propos de l'entreprise
- Fournisseur de verrous
- Quincaillerie
- Serrurier
- Magasin d'équipement de sécurité
- Fournisseur de systèmes de sécurité
- Grossiste
Informations provenant de diverses sources externes
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more. Our Customers Rely on us Every Day Because: - We are experts in the education, healthcare, facility security and detention markets; - We take personal responsibility for delivering the solution you need; - We are accountable for results and committed to unrivaled service;
Craftmaster Hardware - Solution Secured!
Écrit par l'entreprise
- We're committed to our customers!
- WE have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.
Coordonnées de contact
190 Veterans Drive, 07647, Northvale, Etats-Unis
- +1 800 221-3212
- info@CraftmasterHardware.com
- craftmasterhardware.com
4,5
Excellent
774 avis
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The order was shipped quickly
The order was shipped quickly. The order was complete and all items as I expected. The item descriptions were good.
7 avril 2026
Hat-trick
The part was in stock. My e-mail question was answered immediately. It arrived exactly as promised.
A " Hat-trick" of good service!
18 mars 2026
Very happy with how easily and quickly…
Very happy with how easily and quickly I obtained the parts I needed.
24 février 2026
Locked In
One of the few places that could get the lock that I needed when I needed it.
27 février 2026
Simple and easy online ordering
Simple and easy online ordering, great communication every step from ordering to delivery.
23 février 2026
Old best padlocks vintage models
I didn’t think you understood my order some of my padlocks are real old I have5,6,and 7 pin locks some are as olds the 60’s and I have not received them yet
12 février 2026
Réponse : Craftmaster Hardware, LLC
Hi Stephen, Your padlocks shipped yesterday. You should have a tracking # at thsi point. Let me know if you have any questions or need anything else. Thanks for your business! Dan D
Everything I found with you guys is…
Everything I found with you guys is very helpful to me and I appreciate you very much that's why I study order from you thank you God bless
14 janvier 2026
Helpful and quick!
21 janvier 2026
I received order in a timely manner
I received order in a timely manner. Refund for items I ordered in error was easily done.
6 janvier 2026
I never received my package
I never received my package, which isn’t their fault, but I did email and they are going to send out replacements.
10 janvier 2026
Réponse : Craftmaster Hardware, LLC
Hi Matthew, we show it delivered January 15, 2026, 1:09 pm. Jose will be in contact with you. Dan D
Ordering was made very easy
Ordering was made very easy, material was delivered as promised, thanks
6 janvier 2026
Product was discontinued but offered on…
Product was discontinued but offered on website as in stock and allowed me to purchase. Never notified me and only learned about issue weeks later after calling to check in purchase status. Learned card isn’t billed until product shipped so there was no worry of charge.
6 décembre 2025
Réponse : Craftmaster Hardware, LLC
Hi Joey, We apologize for missing the discontinued buzzer button. We only run your card when the item is shipped so charge was not put through. Thank you for considering us. We will take item down right away. Thank you for your feedback. Dan D
Long delivery time
Took over a month to receive our order i was not told at purchasing it would take that long.
26 novembre 2025
Great experience at Craftmaster
Great experience at Craftmaster! Helpful staff, fast and easy pickup, flexible order changes, and fair prices. I’ll be back for sure.
11 septembre 2025
Avis spontané
I ordered a key 14 days ago and still…
I ordered a key 14 days ago and still have not received it. Sent and email to the company and they have not responded. I am wondering if this is a scam.
16 novembre 2025
Réponse : Craftmaster Hardware, LLC
Hi Gift,
We apologize for the situation here. When selling master keys, we need to make sure they are going to the proper people for security reasons. It appears the emails went to your spam when requesting clarification. Thank you for considering Craftmaster Hardware.
Craftmaster has the odd little parts…
Craftmaster has the odd little parts that help me complete a project. Always quick shipments and excellent service.
18 février 2025
Definitely great when working with…
Definitely great when dealing with professionals. Delivered the product quickly at reasonable price. Keep it up!
24 octobre 2025
Avis spontané
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