The initial contact, ordering and installation went well. However, after a few weeks we started hearing rattling and banging when it got windy. We reported this to CR8zero CEO and after chasing upda... Voir plus
L'entreprise a répondu
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The initial contact, ordering and installation went well. However, after a few weeks we started hearing rattling and banging when it got windy. We reported this to CR8zero CEO and after chasing upda... Voir plus
L'entreprise a répondu
Very happy with our recent solar installation from Cre8Zero. Jake provided several options for us to look through and we didn't feel pressured at all. Once we had decided to go ahead, Dan came round... Voir plus
We have taken a year before making this review, not for any other reason than work load. We are absolutely delighted with our system supplied and installed by the Cre8Zero team. Absolutely everyon... Voir plus
L'entreprise a répondu
I had a really positive experience with Cre8 Zero! Fran initially knocked on my door and explained how solar works. Fran and her team made everything easy to understand with the paperwork. The ins... Voir plus
Welcome to Cre8 Zero, where innovation meets sustainability. Founded with a resolute mission, we harness the power of solar and battery storage technology to drive down energy costs for households and businesses across the UK. At Cre8 Zero we’re not just a company; we’re a catalyst for change, dedicated to realising our collective vision of zero net emissions by 2050. Our team brings a wealth of expertise to every project. Backed by a passion for progress, we stand as trailblazers, leveraging years of hands-on experience to drive positive change in the way we capture and consume energy. Trust us to lead the charge in energy efficiency, because at Cre8 Zero, excellence is not just a goal – it’s our commitment to a greener future
83 Queens Road, BN1 3XE, Brighton, Royaume-Uni
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The initial contact, ordering and installation went well. However, after a few weeks we started hearing rattling and banging when it got windy. We reported this to CR8zero CEO and after chasing updates etc for months, their subcontractors did finally attend. They put a small rubber mat under a bracket, but alas this was short lived. We also noticed one of our ridge tiles was damaged. Again we raised this with the CEO. It’s been months now and still no resolution. Rob Pritchard keeps referring us to his contractor who keeps saying we have to go through Cr8zero. We’ve been passed back and forward with no resolution. The noise is so loud that it wakes us from sleep. This has been going on since December 2025. Our emails seem to be ignored, when calling them they deny knowledge that the problem has not been sorted.
I wouldn’t touch this company with a barge pole. Totally unprofessional and unreliable. They care more about getting new sales than resolving shoddy installation. We are now at the point of dealing with the ombudsman.

Réponse de Cre8 Zero Ltd
5 star service from start to finish (and I was sceptical to say the least). One of the best decisions I've ever made was to install solar, and use Cre8 Zero to do it for us. Everyone was knowledgeable, professional, yet really down to earth and personable. I couldn't recommend them highly enough.
We have taken a year before making this review, not for any other reason than work load. We are absolutely delighted with our system supplied and installed by the Cre8Zero team. Absolutely everyone we met were courteous and very professional. We had a few hiccups with the system, but they were mainly due to Fox upgrading the software, however, Robin and his team always came out to reassure us and make sure everything is running fine. We cannot fault the installation and are reaping the benefits, with over 4.5MWh produced in the last 12 months. We were advised to go to EonNext as we have an electric vehicle and this has paid us bonus for surplus energy and allowed us to charge our car a an excellent rate.

Réponse de Cre8 Zero Ltd
Cre8 Zero, wasted my time... looking for estimates for install. Had a consultation online and awaiting an estimate that never materialised. Wasted my time. Sure there's a good excuse but hey who cares, i shall go somewhere else.

Réponse de Cre8 Zero Ltd
I can highly recommend Cre8Zero as a good solar company to use for your installation. Initially Jake who was very knowledgeable and helpful devised a solar system to suit our needs. Jake was always available by phone for any questions, it was also reassuring to that the CEO Robert Pitcher was overseeing the project. Installation went smoothly and it’s all in and working producing lots of free power.
The only thing I wasn’t aware of was the fact that having the converter in the loft would mean that the platform which was provided, would squash the existing insulation down to the rafters level.
Very happy with our recent solar installation from Cre8Zero. Jake provided several options for us to look through and we didn't feel pressured at all. Once we had decided to go ahead, Dan came round to confirm where the battery would be going and he also popped in on the day of the installation to check everything was going OK. It's reassuring to know that we can contact them if we need any help or advice in the future. Highly recommended.
Had solar panels installed by Cre8 Zero and couldn’t be happier. From start to finish, the process was smooth, well organised and clearly explained. Jake was great to deal with day to day, and Robert was very hands-on and reassuring throughout. Dan popped round after the install to walk us through the configuration. Professional install, tidy workmanship, and everything delivered as promised. Would highly recommend.
Working with Cre8 Zero was a breath of fresh air. It's rare to find a company that stays this supportive after the contract is signed. The installation was done efficiently, and their communication was excellent. They helped me navigate a few technical issues with ease, making sure everything was perfect before they finished. Great service and a great team!
This is a very professional company that has fitted a top notch installation which both looks great and. performs well. The phone app is good too, allowing you to choose when to put your appliances on, combined with the Octopus variable tariff which gives electricity prices for each half hour. It’s a great system, we have ten panels and a five KW battery, and this has greatly reduced our electricity consumption from the grid, and this is in winter! Would I recommend Cre8 Zero? Yes. without hesitation, our experience was excellent. Any downsides? Getting the right tariff from Octopus was a bit of a faff, and their standing charge is a bit steep (62.3p per day) but with electricity costs in the UK being so high (thanks Ed) I’m still going to save. Is solar worth it? Yes, but get a battery as well. And get Cre8 zero to fit it, they are a really nice and professional outfit.
From the very first conversation to the final installation, my experience with this solar panel company was excellent. The person who sold me the system was extremely knowledgeable and patient, taking the time to answer all my questions and really understand my needs. They carefully explained the options available and helped me choose the most appropriate system, without any pressure at any point.
The installation itself went very smoothly. The team arrived on time, worked efficiently, and were respectful of my home throughout the process. They kept everything well organised and left the area clean and tidy once the job was completed, which I really appreciated.
Overall, the company has a very warm, friendly, and professional approach, which made the entire experience stress free and reassuring. I’m very happy with the service and the final result, and I would wholeheartedly recommend them to anyone considering installing solar panels.
Fantastic service from start to finish. Always someone available to talk to if there were any questions or concerns. Accommodated all works around other building work going on in the process. We were kept well informed with all progress. Work was completed to a very high standard. Overall I would highly recommend the Cre8 Zero team.
We had great experience from start to finish with the Cre8Zero team. The decision to go solar with Cre8Zero was a no brainier after seeing the financial benefits. The whole process from when the young man knocked on our door to the end of the installation ran very smoothly. They fit 18 panels onto the roof and a 10kwh battery for storage. No problems from start to finish would definitely recommend
Couldn’t recommend this company enough!
Zach knocked on my door a few months ago and we were in the market for solar. Got us booked in for a free assessment where we sat down with Rob and he drew up a system exactly to our needs. We were very happy about the price so agreed to go ahead. We now generate 95% of our electricity through solar meaning we’re going to save a lot of money over the years. All thanks to Cre8Zero!
Can't say enough good things about this company. The whole process was smooth and simple. The team helped create the perfect set up for us and install was a breeze. I would highly recomend them to anyone.
I'd been looking around at installing solar for quite a while, so when we had a knock at the door from Cre8 Zero Ltd, I was genuinely interesting in what they had to say. That developed very quickly into a no-obligation site visit with Jake who was very receptive to my needs and requirements. I started from a position of 'well as this is no-obligation - max it out. Make us as self-sufficient for electricity as possible', thinking I'd probably have to scale back plans due to cost. Not at all. Cre8 Zero proposed maximising solar generation from our roof space with 28 panels and a 20KW battery / 10KW inverter combination. I was VERY pleasantly surprised at the total project cost. In just over a month from initial conversation Robert and his team had dealt with our DNO for export, we had a superbly installed solar system which has slashed our electricity bills, and is earning us money by being paid to export electricity to the grid. A brilliant service provided by a great team. I can't recommend Robert and his team highly enough.
The scaffolding guys did a good job.
The installation team were very pleasant, hard-working and efficient.
Rob and the whole team were fantastic all round. Very knowledgeable and offer great products that are tried and tested. Super quick to arrange an in person first viewing to provide a quote for my installation. They applied for my DNO and arranged an install date. The installers worked very hard and fast and had the whole system up and running in a day and a half! Super impressed and very happy with my solar panels and battery system, would highly recommend to use this company and the products they offer. The whole team were super friendly and happy to answer any questions, explain the setup and install etc.
I had 14 solar panels installed and a 10kw battery
Wanted to support my local business and there were very competitive with their prices. Thank you Cre8 zero!
I recently had solar panels installed by the CRE8 Zero team, and I’m absolutely thrilled with the entire experience. From the initial consultation to the final installation, the process was smooth, professional, and stress-free.
A special thanks to Rob, who was an absolute pleasure to work with. His courtesy, clear communication, and deep knowledge were invaluable. Rob took the time to explain everything thoroughly, was always prompt in responding to queries, and genuinely cared about delivering the best possible outcome for us.
The customer service provided by the whole CRE8 Zero team was exceptional — friendly, responsive, and consistently helpful throughout. I felt completely looked after and informed every step of the way.
The quality of workmanship is top-notch. The installation was done with precision and great attention to detail, and everything was completed on schedule. The system is performing perfectly, and I have full confidence in its reliability and efficiency.
I highly recommend Rob and the CRE8 Zero team to anyone considering solar. Their combination of technical excellence and genuine customer care sets them apart from the rest.
Very good experience with this company. Clear proposal, responsive to questions.
Excellent installation.Documents supplied promptly.
Absolutely no problems
The work was carried out to a high standard and I would have no hesitation in recommending this company again.
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