They provided me with constant updates…
They provided me with constant updates throughout the process
24 septembre 2026
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À propos de l'entreprise
Écrit par l'entreprise
CREATEA TABLE is dedicated to delivering high-quality, cost-effective custom tables while combining craftsmanship with over 18 years of expertise in epoxy table manufacturing. Their team integrates years of industry knowledge and attention to detail into every slab design, creating durable and distinctive pieces tailored to customers’ needs. Committed to quality, reliability, and customer satisfaction, CREATEA TABLE proudly serves customers across the continental United States.
Coordonnées de contact
Etats-Unis
- createatable.com
3,2
Moyen
3 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Atrocious customer service
Things started out great and Maya, our rep, initially sent us pictures of the table's progress all the time and stayed in touch. Then, once the table was ready to be delivered everything changed. She failed to stay in touch with us when the shipping company they hired didn't show on the first day that the table was to be delivered, then they didn't show on the second day, then they called a few days later when they were half an hour away and no one was there, and never returned a single phone call despite a dozen messages. It was absolutely CreateATable's responsibility to hire a shipper that was responsible and this was a complete disaster. I ended up having to issue a chargeback because the table was never delivered. A total nightmare. AVOID THIS COMPANY AT ALL COSTS.
9 septembre 2026
Avis spontané
Avoid At All Cost
I have had two dining tables on order with Create A Table. They made the tops but didn't take care to make sure that a base could be used allowing for chairs to be placed around the tables. We have been going back and forth for three months in regard to the table bases.
On one of the tables they made me pay an additional $90 for a base that would work when it wasn't my mistake. For the other table they want me to pay an additional $900 for a base that they can't send me an image of.
11 août 2026
Réponse de Createatable
Thank you for sharing your feedback.
We exchanged 190 emails throughout the customization process and remained actively involved in addressing the customer’s requests. For #C1209, we provided two rounds of custom metal legs at no additional cost. After the customer was still not satisfied, we discussed the design further and proceeded with a third custom version based on the updated requirements. For this third version, we only charged $90 to cover part of the material loss associated with remaking the custom legs.
For #C1202, the customer ordered a 72-inch round table with very specific requirements regarding the placement of the wood and resin. The customer requested that the wood remain within approximately 40% of the central area of the tabletop, with the surrounding 60% finished in transparent gray resin. After completing the tabletop according to these specifications, we began working on the standard table-leg configuration.
The customer then requested that there be no connection points or support structures within the 60% resin area. Because the stability and safety of the finished table are our highest priorities, we repeatedly recommended our reinforced metal-leg design at no additional cost and explained why it would provide a safer and more stable solution. However, the customer chose not to proceed with that option.
The customer subsequently requested our TL-20 luxury table-leg design, valued at $1,580, which would require substantial additional materials and customization. We offered to cover $600 of the cost, leaving $980 for the customer to cover, but the customer did not wish to proceed under those terms.
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