Creature Comforts Avis 

272
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nervous Dogs. I have two nervous of the vets dogs so going to the vets is always a bit of a trial for everyone involved. Creature comforts is a pleasant practice and in a high street location and th... Voir plus

Noté 5 sur 5 étoiles

State of the art veterinary practice. No ringing of phones spa like reception calming atmosphere for your pets so stress free. For a subscription of £20 per month which includes unlimited consultation... Voir plus

Noté 4 sur 5 étoiles

A truly caring vets practice. My knuffel is calm and chilled there with no panicking or playing up. The staff are very pet centred but also care about the owner too. They are wheelchair accessi... Voir plus

Noté 5 sur 5 étoiles

Creature Comforts in Balham have been so kind and professional. As a result, my chinchilla is improving and her condition has gone from palliative care to long term management. I've had some very bad... Voir plus

À propos de l'entreprise

  1. Vétérinaire
  2. aussi dans
  3. Urgences vétérinaires

Écrit par l'entreprise

Creature Comforts is a new kind of vet clinic, taking care of dogs, cats and rabbits in London and the home counties. We're rebuilding vet care from the ground up - with same or next-day appointments, personal relationships, calming clinics, and instant bookings and live chat through our app, 7 days a week. Our pricing is transparent and always shared upfront for complete peace of mind. Our vet clinics offer everything from routine check-ups and preventative care, to medical investigations like x-rays and ultrasounds, to dentistry and a full range of on-site surgeries. Spots are limited to guarantee members the attention they deserve - reserve your pet's place today. Our vet team can’t wait to get to know you and your pet.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(272)

247 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing

Amazing! My kitten is so well cared for
Thank you to the team x

17 août 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much, Lynn. Your lovely feedback means the world to us, and we look forward to taking great care of you and your kitten always.

Noté 5 sur 5 étoiles

Exactly what a vets should be in 2026

CC Putney has looked after our cat who has a chronic condition on several occasions, sometimes in very urgent need. The team are friendly, supportive, love animals, are highly professional, and we have no hesitation in recommending them. The app and subscription options are excellent too.
Overall, exactly what a vets should be in 2026!

13 avril 2026
Avis spontané
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Réponse de Creature Comforts

Thank you so much for this fantastic review! We're really glad the Putney team have been able to support you and your cat, especially during those urgent moments - that responsiveness matters so much with chronic conditions. Lovely to hear the app and membership are working well for you too. See you soon!

Noté 5 sur 5 étoiles

Brilliant

Creature Comforts St Johns Wood are brilliant, when my young kitten had an accident they were so kind, also when my other cat needed surgery, i would recomend then to evrybody ❤️

19 septembre 2025
Avis spontané
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Réponse de Creature Comforts

Thanks so much for your kind review. We're so glad we could be there for you and your cats in their time of need. Your recommendation means the world to us!

Noté 5 sur 5 étoiles

The team take such good care of my cats…

The team take such good care of my cats and help to make them feel comfortable

5 août 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much, Hannah! We're so glad we could be here for you and your cats, and if you need anything at all, we're just a tap away.

Noté 5 sur 5 étoiles

Outstanding service and genuine compassion

We couldn’t be more grateful to Creature Comforts in St. John’s Wood. They guided us and our dog Karma through a surgery and post-op care with incredible professionalism and warmth. What really stood out was that they kept checking in on Karma’s progress even after she was referred to a specialist clinic. Truly a team that goes above and beyond—highly recommended!

8 août 2026
Avis spontané
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Réponse de Creature Comforts

Thank you so much for sharing this - it really does mean a lot. We're so glad our St. John's Wood team could support you and Karma through her surgery and recovery, and that the follow-up care felt so supportive after she moved on to a specialist clinic. That kind of ongoing care really matters to us. Wishing Karma all the best, and thank you for the lovely recommendation!

Noté 5 sur 5 étoiles

Just amazing all-round

Just amazing all-round. The Barnet and Mill Hill clinics were amazing. Prices are reasonable and the interiors are relaxing and not crowded. All staff and vets are very kind and helpful and really take the time to see you and answer questions and give advice. I love the membership program.

17 août 2026
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Réponse de Creature Comforts

Thank you so much for your review. We're delighted our Barnet and Mill Hill teams made such a great impression. It's lovely to hear the membership is working well for you too. We'll pass on your kind words to both teams!

Noté 5 sur 5 étoiles

Creature comforts Putney

Creature comforts Putney, such a lovely friendly place. My dog Betsy just had dental surgery there. The staff kept me informed throughout the procedure and put me at ease knowing my fur baby was in the best hands. All the vets are great as are the reception staff. Betsy loves all the attention she gets there snd the treats of course. The after care is also great I would highly recommend.

22 juillet 2026
Avis spontané
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Réponse de Creature Comforts

Thank you so much for this lovely review! We're so glad Betsy's dental surgery went smoothly and that the team could keep you informed and reassured throughout. We'll be sure to pass on your kind words to the team at Putney. Betsy's welcome for extra treats and attention any time!

Noté 5 sur 5 étoiles

Professional and very friendly practice

We joined Creature Comforts not long after it opened. It is an amazing practice much better than our previous Vet. The space is clean bright and uncluttered and everyone is so kind and accommodating with the animals. They have provided travel documents very efficiently and removed some vegetation from our cockapoos ear with just one visit. I recommend the practice without reservation.

20 juillet 2026
Avis spontané
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Réponse de Creature Comforts

Thank you so much, Adrian. We're so glad we could help you get everything sorted, and we look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Cannot recommend enough!!

Cannot recommend enough! We’ve been with Creature Comforts Balham for 6 months now, and those 6 months have ended up being the most medicially complicated of our dogs whole life (constant illnesses, injuries, unknown pain etc). Creature Comforts have been incredible throughout. We wouldn’t trust anyone else with our dog now. Dr Marie, Dr Jess, nurse Erin and the whole team are fantastic. We also recently had to attend the St John’s Wood practice and were once again so impressed. The care Creature Comforts give Arthur is beyond compare. Arthur’s super nervous and they’ve also been wonderful with him and helping him feel more confident in the surgery. We can’t thank them enough.

18 août 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much, Ruby. We appreciate the huge amount of trust you place in us - we know how hard it can be for pet parents to see their furry family members go through so much, and we're always here for you. Give Arthur a cuddle from us!

Noté 5 sur 5 étoiles

Fantastic veterinary practice!member since

Fantastic veterinary practice. Caring vets and staff, combined with prompt efficient service. Highly recommend.

6 août 2026
Avis spontané
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Réponse de Creature Comforts

This is the best feedback we could hope for - thank you! We're here for you, whenever you need.

Noté 5 sur 5 étoiles

The team are wonderful at Clapham…

The team are wonderful at Clapham Junction my little Dog really enjoys going to the Vets. She used to be really frightened of going into Vets but since we have joined Creature Comforts at Clapham Junction, she’s calm she loves to go in there. She likes to play when we get there Ireally lovely helpful team of staff at Clapham Junction. Thank you for all your hard work. What you’re doing with your animals down there we will see you again very soon, Willow and Lyn Williamson.

24 juin 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much for leaving us a review, Lyn! It's wonderful to hear we've made a difference for Willow and she's no longer scared of vet visits. We look forward to seeing you both again very soon.

Noté 5 sur 5 étoiles

Creature Comfort is a great vet, would highly recommend

Creature Comfort is a great vet. The people there are very friendly and the treat wall always goes down well with my dog. The app works well and being able to book an appointment on there is so much better and easier than having to call up, it allows for so much flexibility and ease! I would highly recommend.

1 août 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much, Nathaniel. It's great to hear you've found it so easy to book and get your furry friend seen. Pop by to say hello soon!

Noté 5 sur 5 étoiles

I’ve taken my dog Ozzy to the Clapham…

I’ve taken my dog Ozzy to the Clapham junction branch from a puppy he’s 9 months now and loves going to the vet ,the staff are all so friendly and he gets spoilt rotten and does not want to leave even when he has had a injection he never whimpered as they are so good

3 août 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much for your review - this means a lot to the whole Clapham Junction team! We love spoiling your furry friends, of course, and look forward to giving Ozzy a fuss again soon.

Noté 5 sur 5 étoiles

Amazing experience!

Amazing first experience with my 8 year old Labrador Bruno from the host to the vet. We were treated so well. Beautiful clinic and air conditioned too. We have signed up to the monthly subscription which I feel is going to be extremely useful. And very importantly I didn’t feel ripped off (unlike some other vets). All in all just perfect! Ps Bruno loved the treats and the ball!

17 juillet 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much for your kind words. It was lovely to meet you and Bruno, and we can't wait to take great care of you both. Pop in anytime for treats and toys!

Noté 5 sur 5 étoiles

Creature Comforts Putney

We have been with Creature Comforts in Putney for nearly a year and have been very happy with their service. The facilities are clean / modern, the staff is thorough and everyone has been very friendly. We have never had an issue getting an appointment.

The only wrinkle I would mention is that there is no number to call the Putney branch directly. Instead we have their number routes to a central office. Usually they are fast to connecting with Putney

17 août 2026
Avis spontané
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Réponse de Creature Comforts

Thank you so much for your review - we're thrilled to hear you've had such a positive experience, and we're so grateful that you're part of the CC family.

If you'd ever like to call our Putney clinic directly, you can reach us on 020 3011 0830. It's also listed on our Putney page, whenever you need it: https://www.creaturecomforts.co.uk/locations/putney

We do hope this helps! Thanks again, and see you soon.

Noté 5 sur 5 étoiles

We love Creature Comforts in Balham

We love Creature Comforts in Balham - they've looked after us so well and Stevie Wonderdog always loves going in to see them :)

4 août 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much for your lovely review, Louisa. We've loved getting to know you and Stevie Wonderdog - give him a cuddle from us!

Noté 5 sur 5 étoiles

Excellent customer service

My cat recently underwent a procedure at Creature Comforts in Muswell Hill for a gum disease problem. She had scaling and 2 teeth extracted.
The vets were very professional and caring and explained everything clearly throughout the process.
They allowed me to pay in instalments which helped me considerably as my pet insurance did not cover this treatment.
I was really really happy with the service received.
I am a member and this also helps keep the costs low when attending regular appointments.
I would highly recommend this branch.

30 juillet 2026
Avis spontané
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Réponse de Creature Comforts

Thank you so much for your kind review. We're always here to help in any way we can, and we're glad you felt so supported. We hope your furry friend's doing well, and we'll see you soon!

Noté 5 sur 5 étoiles

Great vet centre!

The premises are immaculate and the team is caring and offers superb care.
Haughty recommended

26 juin 2026
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Réponse de Creature Comforts

Thanks so much for your review, Manuela - it means the world to the whole team! See you again soon.

Noté 5 sur 5 étoiles

Excellent service from the best vets in…

Excellent service from the best vets in London. Creature Comforts have a genius new payment structure and extremely kind & experienced vets. In other words, we get access to the best vets for a very low price! Genius!

1 août 2026
Avis spontané
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Réponse de Creature Comforts

Thanks so much, Dan. It's wonderful to hear you're getting so much out of your membership with us. We look forward to seeing you again soon!

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