Unbeknownst to me CE set up a payment of 19.99 to them from my bank for a subscription that I did not know I was signing up for, and the details for which also conveniently hidden amongst a fl... Voir plus
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Unbeknownst to me CE set up a payment of 19.99 to them from my bank for a subscription that I did not know I was signing up for, and the details for which also conveniently hidden amongst a fl... Voir plus
L'entreprise a répondu
I was only looking to see if I could get a loan if I needed one and was bombarded with vast amounts of companies one after the other. My emails and messages went through the roof and seemingly I have... Voir plus
Brilliantly insightful they have an action plan for your debt and they will help you step by step to recover your credit score to what it should be
L'entreprise a répondu
EDIT - Thought I was scammed but this company did amazing at making sure that I was satisfied and that I wasn’t fraudulently taken advantage of. They took it out of their day to ring me multiple time... Voir plus
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Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
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Réponse de Credit Engine
I was looking at possibly a short term loan and put in my bank details never got the money and somehow they have taking money out of my account not realising it was a subscription I was signing up for BEWARE

Réponse de Credit Engine
I have joined today .I am on free trial If I found credit engine services are good for me I will join otherwise I will leave it

Réponse de Credit Engine
I unknowingly subscribed to a subscription, as I can see from the the reviews, many others have as well. I would never subscribe to something I have no need for. I feel like I've been scammed and will report this if you take the £19.99 pending from my bank. You know people are unknowingly subscribing it's poor behaviour from your site.

Réponse de Credit Engine
lent the money paid it back on time
no customer service problems

Réponse de Credit Engine
I have so much respect for the kindness and gesture the lady who called me made. She became aware of some very personal debilitating issues of mine, she was able to intiate something unexpected which was overwhelming to receive and demonstrated that the company genuinely does have their customers finances and general well being at the forefront which is very rare in society today. I can only thank them profusely and state that the lady who handled my call is one of the most empathetic, caring individuals I've had unexpectedly call when not anticipating anything but a5tempts to sell to me. Thank you!

Réponse de Credit Engine
I applied for a loan over two months ago and, as part of the process, I was asked to provide my bank details so funds could be deposited if my application was successful. However, I did not receive a loan, as I was repeatedly redirected to multiple unrelated pages during the process.
At no point was any membership or subscription clearly disclosed to me. To my understanding, my bank details were requested solely for the purpose of a potential loan deposit.
On Tuesday, I noticed that £19.99 had been taken from my account without my knowledge. Upon investigating, I discovered that I had apparently been signed up for a membership. I immediately cancelled this and contacted them to request a refund.
I was informed that a refund is not applicable because I was allegedly notified about the end of a free trial period. However, I did not receive any such notification. I have thoroughly checked my inbox and spam folders and can confirm that no email was received.
Additionally, it is concerning that this charge has only appeared now, despite the supposed free trial lasting 14 days and over two months having passed since I initially signed up.
Given these circumstances, I believe this charge is unjustified. As my refund request has been denied, I have now escalated this matter with my bank

Réponse de Credit Engine

Réponse de Credit Engine
Edit: that nice man called me and resolved any confusion with issues. A good company.

Réponse de Credit Engine
have been charged of 19.99 without premission, this is a company which is born for cheating,

Réponse de Credit Engine
I was trying to check my credit score and was asked for my bank details. I was told no money would be taken, and it is just to confirm my details but this seems to be a subscription trap. Be careful—they may automatically charge you after the trial.
I immediatley cancelled on the same day when i saw the transaction of £19.99 and contacted them for a refund as I cancelled on first day and wasnt aware of subscription they refused.
SCAMMERS!!!!

Réponse de Credit Engine
Very easy and straight forward to do all the online forns were and the quickness

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Amazing customer service. The gentleman I spoke to was well mannered, professional and knowledgeable.

Réponse de Credit Engine
Looking for a loan, as desperate broke people do, two weeks ago. Kept getting forwarded to different sites. Eventually I got sent to this one, submitted my request for a loan putting in my account details and everything and got forwarded to another site. Today £19.99 was taken out of my account from here and I had no knowledge I signed up to a subscription just by looking for a loan?! I would love a refund, tried calling today and I just got an automated response, none which would help putting me in contact with an employee.
Edit: after this review, 2 hours later I got a call from Lorraine. Shout out to her honestly. Got a refund. Her service was impeccable. Thank you so much!!!

Réponse de Credit Engine
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