Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I accidentally ordered the wrong size Travis Scott Jordan 1s for my son’s birthday, so I gave CREPSUK a call. They sorted everything out straight away and changed the size without any hassle. The cust... Voir plus

Noté 1 sur 5 étoiles

Not received my trainers after being told they’d be delivered within 1-3 working days, it’s been 6 working days and still waiting. I’ve emailed and not had any correspondence. Do not order from here

Noté 5 sur 5 étoiles

I bought all my different series of Labubus becus i mad on them , They Authentic boxed everything you would wish for . A fantastic reliable honest company . Thank you to Creps uk You made me... Voir plus

Noté 5 sur 5 étoiles

I reached out to crepsUK for a Chanel piece that I had searched over the world for and asked other personal shoppers and they came through! The service was wonderful, it was a large purchase so they s... Voir plus

À propos de l'entreprise

  1. Magasin de streetwear

Écrit par l'entreprise

Exclusive footwear, clothing and luxury accessories connoisseur. Worldwide shipping.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

416 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(416)

29 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I accidentally ordered the wrong size…

I accidentally ordered the wrong size Travis Scott Jordan 1s for my son’s birthday, so I gave CREPSUK a call. They sorted everything out straight away and changed the size without any hassle. The customer service was honestly amazing they went above and beyond to make sure everything was sorted in time. Couldn’t recommend them enough!

1 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Not received my trainers after being…

Not received my trainers after being told they’d be delivered within 1-3 working days, it’s been 6 working days and still waiting. I’ve emailed and not had any correspondence. Do not order from here

26 juin 2026
Noté 5 sur 5 étoiles

Ordered a Chanel bag for my partner and…

Ordered a Chanel bag for my partner and was really last minute as it was her birthday coming and creps uk made everything absolutely easy my partner loves it, thank you again creps uk for making the purchase easy, was an exceptional service from them andwill definitely buy from them again for future purchases. They even left a really nice gesture with some free gifts and my partner loved it, the packaging was really professional. Can’t thank them enough. Spot on!!!

6 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I am not sure if this is a real site I…

I am not sure if this is a real site I place an order about a week ago for a hoodie that was supposed to arrive within 1/3 days.

I haven’t received anything nor an update Iv tired to call & email. An nothing..

27 avril 2026
Noté 1 sur 5 étoiles

I returned an item on the 28th…

I returned an item on the 28th February, it was received by them on the 4th March and I’ve still not received a refund. I have sent an email and received no response. DO NOT buy from this company!

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Girlfriend bag

I reached out to crepsuk to help me get a Chanelbag I was wanting to get my girlfriend for Valentine’s Day and with in 24 hours they had source the bag for me and 4 days latter it has just been delivered I couldn’t thank them enough I will 100% be using them in the future 5 ⭐️⭐️⭐️⭐️⭐️ treatment thanks guys 💙

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Can’t fault them

I reached out to crepsUK for a Chanel piece that I had searched over the world for and asked other personal shoppers and they came through! The service was wonderful, it was a large purchase so they sensed I was nervous but they couldn’t have been more professional at putting me at ease and updated me every step of the way. Highly recommend and I will back!

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible avoid online…

Terrible purchased a top online on Saturday payes 11 pound guaranteed delivery Sunday it didn't come on their site in small print says don't include Sunday.monday midday no sign of delivery or any email saying it will be delivered no phone number on their website do hard to contact them finials I find a email thing 3pm they tell me the.top that I orderd on Saturday was expecting Sunday now monday 3 pm is not coming and not in stock even though I have ordered it.on Saturday this is two days before Xmas.. as a person with disabilities it will be hard to get out and find a gift for a family member stay away from crep as what you order might not be instock especially if its a gift and you will have to chase it up i give them 1 star because you can't give 0

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous customer service

Excellent selection of products, managed to source an item I hadn’t been able to find anywhere else in London. Customer service above and beyond hand delivered to my door …definitely adding to my contacts for future sourcing luxury gifts

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Fast delivery and great service from Creps UK! My Labubu order arrived quickly and has made a lot of little people very happy. No Lafufus here! Definitely recommend for anyone looking for smooth, reliable shopping.

20 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, super cute Labubus. Such great quality and value. The real thing which is properly difficult to find nowadays.

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I bought all my different series of…

I bought all my different series of Labubus becus i mad on them ,
They Authentic boxed everything you would wish for . A fantastic reliable honest company .
Thank you to Creps uk
You made me a very happy lady a few times now .
What a fantastic company
Reliable, on perfect time with delivery
A honest company x

18 septembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I bought 3 Labubu’s for daughter’s…

I bought 3 Labubu’s for daughter’s birthday. They arrived quickly. All the individual Labubu boxes have been opened which makes me worried though. The box they arrived in was in perfect condition. This has been done before placed in box and sent.

13 août 2025
Avis spontané
Logo de CrepsUK

Réponse de CrepsUK

Thank you for your feedback and for choosing us for your daughter’s birthday gift. We completely understand your concern regarding the opened Labubu boxes.

As per the product description, you requested non-blind Labubu boxes (specific characters rather than a sealed blind box). In order to fulfil this correctly, we must physically open the blind boxes to check the contents and ensure you receive the exact items you ordered. This process is standard practice and the only way to guarantee the correct character is sent, rather than a random one.

Please rest assured that while the external blind boxes are opened for verification, the figures inside remain brand new and untouched.

We hope this clears up the confusion, and we truly appreciate your understanding. Thank you again for your order and for sharing your experience with us.

Kind regards,
CrepsUK

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