Croft & Cole Avis 

192
TrustScore 2.5 sur 5

2,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Delivery issue, given a delivery time and day that passed no communication after waiting in all day. Told tree would come next day, no communication till I asked in afternoon and they were sorry but t... Voir plus

Noté 5 sur 5 étoiles

So…. We have used Croft & Cole since The Times recommended them in 2020 and it became difficult to choose our own tree in the shops…. They are consistently wonderful trees! Yes the delivery m... Voir plus

Noté 3 sur 5 étoiles

I've used Croft and Cole for years and was always very happy with the quality and size of the trees and also the delivery, which used to be on the exact day stated. Last year, it started going downhil... Voir plus

Noté 1 sur 5 étoiles

Do not use this business. I used them in 2024 and the tree was late. I had to chase repeatedly to get a delivery. At the time they talked about the struggles of being a small business, so as a reta... Voir plus

À propos de l'entreprise

  1. Pépinière de sapins de Noël
  2. Marché de Noël
  3. Magasin de décorations de Noël
  4. Décorateur d'intérieur

Informations provenant de diverses sources externes

Order your hand-selected British-grown Christmas tree and get FREE next-day home delivery. Enjoy the luxury of a real Christmas tree.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(192)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fabulous tree

What a fabulous tree we had this year! It was a perfect shape and most importantly stayed green with very few needles dropping. It is now outside waiting collection (14 January) and its still the best looking tree in the street!

14 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

I was sceptical as I spend hours trying…

I was sceptical as I spend hours trying to find the perfect tree. The tree arrived packaged and I was worried about how the tree would look. I need not have worried it was perfect exactly what I would have chosen but probably better. This is the 4th week it’s been indoors and it still looks beautiful. It has lost very few needles even with the dogs trying to get to the baubles. I really don’t want to take it down. I will definitely be ordering next year. Thank you for such a lovely tree.

3 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Ordered 2 trees a smaller one for the…

Ordered 2 trees a smaller one for the hall and 6ft 5 for the living room. AMAZING absolutely best trees ever. Waiting for my wreath to arrive. Will definitely be ordering from you again superb service even down to delivery. Not the cheapest but the best trees by far. 10/10

7 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

My tree arrived on the morning it was…

My tree arrived on the morning it was due and is absolutely amazing. I am thrilled with it. It is a perfect shape with full foliage and looks so fresh and healthy.
I wondered if it would be that special and I can absolutely say that it is. It is the best tree I have ever had. When they say that they are hand selected it is clear that they are. A brilliant product.

6 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing Tree

Amazing Tree, pure quality and perfect the service from Croft and Coke has been brilliant and will be using them every year

6 décembre 2021
Noté 2 sur 5 étoiles

Good service but bad product

Good service and dispatch but the Christmas tree stand was useless; the moulding was so poor that the legs kept popping out of the bottom clips, leaving the base uneven and causing the tree to lean perilously.

5 décembre 2021
Logo de Croft & Cole

Réponse de Croft & Cole

Hi Alex, we did call and email you about this but with no luck. We would have liked to have replaced the stand for you - we've not had this issue before so we're confident a replacement would have worked perfectly. We hope you got your tree standing up straight. If not, please contact us and we'll get you sorted :) Have a wonderful Christmas, Rebecca x

Noté 5 sur 5 étoiles

Lovely tree

Lovely tree, well packaged with easy delivery information. A fantastic service with friendly staff. All the stars

4 décembre 2021
Noté 5 sur 5 étoiles

Superb customer service

We ordered a tree that unfortunately didn't arrive due to a problem with the delivery company. While I'm obviously disappointed, the gentleman at Croft and Cole that I spoke to on the phone couldn't have been more helpful. Sometimes things go wrong but I don't think it was the company's fault at all and their customer service was superb which is rare in my experience. I'd definitely order from them again.

4 décembre 2021
Avis spontané
Noté 4 sur 5 étoiles

Great service

Great service, and efficiency. Nice to deal with a real person. Delivery of an almost perfect tree, (on one side). Would definitely use again.

4 décembre 2021
Noté 5 sur 5 étoiles

Fabulous company

Fabulous company, couldn’t recommend enough! The Christmas Tree we ordered came on time, I actually emailed to arrange an earlier delivery date, we received a quick response, with no problems at all. The tree is absolutely beautiful, shape and size are perfect! Will be back every year!

3 décembre 2021
Noté 5 sur 5 étoiles

Amazing quality

This is the first time we’ve tried Croft &cole
And the tree is amazing I’ve never seen such good quality in any tree’s we’ve had before and will be buying our tree’s from Croft & Cole every year from now on.

3 décembre 2021
Noté 5 sur 5 étoiles

Excellent tree

Everything was perfect. From delivery, packaging and quality of tree. So bushy and looked as if it had just been cut. Will definitely be buying again next year!

3 décembre 2021
Noté 5 sur 5 étoiles

Fabulous service

Fabulous service, delivered on chosen date and the Christmas tree looked amazing all through the festive season. Highly recommended.

26 novembre 2021

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