Crosmicopic Avis 

I bought what I thought were original Boom Boom Sticks. I got nervous right after I ordered and asked for them to stop the order and refund me the money. The rep said it was too late and the order went through.
I received my order and they were labeled Nasal Sticks. I went back to my orders and clear as day, it said Boom Boom Sticks.
I contacted customer service and she offered me $4 first. Then $6. All the while she wrote that she fought for the full refund, but her boss said no. She was worried about her job if she were to ask again.
I asked her to have her manager contact me. I told her this was Bait & Switch. I told her I would be contacting the BBB to file a complaint and that I will also be contacting PayPal.
I'm also going to dispute it with my bank, and I will be blasting this dispute to any place I can (FB, Instagram, etc) to warn others about buying from this company.

The product I received was not the product advertised. Packaged the same but the sticks were labeled YOU BUY NASAL STICKS although I purchased from the site. I was charged $26.95 even though I sent screenshots of the product selling at $12.99 and $14.99
They offered a 5.99 refund. I continued to complain and then was offered an additional $2.50. I declined and they upped the extra return to $5.00.
I should have just disputed the charge with my bank. This was a big mistake purchase and not a company I will ever do business with. Buyer beware!!!!

Do not order from this “company”. I see all these pacifying responses from them in these comments but if you email the “support” address the first reply is what they call a tracking number but there’s no info on it. I assume they made it up to put me off a little longer. I haven’t tecieved a reply from them since I asked about the tracking number. I can’t get product from them, I can’t get a refund from them. I can’t even get a response. Found them on FB and I’m about to blast all over FB, X and any other platform I can find what a bunch of thieves this outfit is.

I’d give 0 stars if I could. This place is a total scam. They overcharged me and have not responded to any emails I have sent. I’m reporting fraud to my credit card company unless they respond to my emails with a full refund today.

I have ordered from this company twice and BOTH times, they added $6.00 to the order AFTER the fact, I just happened to catch it on my bank statement, the first time they acted apologetic and refunded the money, said it was a computer error (yea ok) second time, they offered $2.00, I requested the full amount and now their responses have stopped.

They overcharged me. No attempt at shipping has been made. Attempts to contact are ignored.
UPDATE: The item finally arrived. Supposedly shipped from Italy according to a shipping co that is known to not be reliable. It was not the BOOM brand as advertised. Much cheaper quality. Better off going to walmart .

Achtung SCAM
Billigste Qualität!
Ware hat ramsch Niveau.
Hat mehrere Shops die alle Fake Bewertungen haben.
Rücksendung lohnt nicht weil nach China und muss versichert erfolgen. Kostet 50 Euro+
Finger weg.

Stay away from this company. They are thieves. California has the highest taxes in the country and somehow this company charged over 6 bucks for a 19.99 order. I asked them to cancel the order and they refused. Stay away from them. If my order was placed in California it would've been 2 bucks tax but somehow these thieves are changing 6 bucks. The products are cheap Chinese made products. A company that refuses to cancel a order isn't looking to have you as a return customer they are looking for that one sale.

Order #13840S180703 A young family member incorrectly ordered nasal spray on my phone. That same day I requested item to be cancelled and another 4 times after that. One reply email advised "Could you please trust your first choice and our products?
Before make the final decision, please wait patiently to receive your order and check if you will like it.
If you still don't want the product after you check it, please do not hesitate to contact us.

Yours sincerely,
Customer Service Team".
My next email from them advised order was on it's way.
I WILL NOT PAY RETURN POSTAGE I HAVE REQUESTED A RETURN ORDER AUTHORITY AND EXPECT A FULL REFUND. BUYER BEWARE!!!!!!!!

Still waiting for my product for 6 weeks now. My emails to this company are not going through, so obviously blocked. Same as the tracking emails being blocked. No phone number to ring. No way to correspond with this company. And to top it off I found out the product I bought was a peterthomasroth knock off which I could have bought on ebay for $4.99. There goes my $50.00. Scam sight!!!!!

Do not buy from this company. After 30 minutes of my order I asked to have it cancelled, but I was told that it was impossible because it had already been sent. I am trying to return and get a refund, but it costs me twice the price of my item. Really not satisfied. Especially since we can find the same product much cheaper elsewhere. Don't be fooled.

DO NOT BUY FROM THEM! THEY REFUSE TO GIVE ME A RETURN ADDRESS AND OFFERED ME 5.00 REFUND ON A 50.00 MISREPRESENTED PRODUCT!

No stars would be better. This is a rip off Chinese company that is selling products that look like another company’s product. Once you order they will not cancel. I asked repeatedly within 3 hrs of ordering. They will not cancel the order even after sending me confirmation the order had not shipped. Lied and said it was shipped and they “couldn’t stop it.” Lies. Rip off. Stay away from this company. Oklahoma email address? It’s a Chinese company. Built on lies.
Took 3 weeks to get eye cream. And surprise (not) it doesn’t work.
AT ALL.
Also charged me $10 extra and when I tried to dispute the charge they claimed “currency difference” which was another lie, the order was in US $ and was supposed to be $39.99 and they charged me $49.99. Don’t order from this company. Dishonest all around.

Refuse to take a retur , fallowed a link for a special cream to order it but got another cream. Witch to me is a scam.

Giving them a 1 is higher than I’d like. I ordered 2 hair powders in a dark brough and they came in a light brown. Paid $35 and want to return them for a WAY darker color and they are in some foreign country. I would have to pay shipping back, ( I already paid shipping to me) or they were offering me $4USD back! $4???? Are you kidding me??? Shame on this company, steer clear of this company. They are probably the ones writing the positive reviews for themselves.

I ordered a skin care cream than never arrived as they did not mention that the customer needs to pay for customs duties (and those were 3 times the price of the cream). Even though I tried several times to get my money back, they did not refund me. Never trust on this company (as it is a Chinese one)

This company is horrible and their Customerservice is a joke. I ordered something over six weeks ago I've ordered from other companies coming from the same location they have taken nowhere near this amount of time this company needs to go out of business I have requested a refund on numerous occasions because I never received the product I just keep getting the same runaround. Go out back and burn your money in a bonfire! It will bring you more enjoyment. I would give this company negative if I could

SCAM. Ordered Dec 29/23 and it is now March. They will not give you proper contact info and I have endless emails asking for a refund with no results. I’m calling my bank to have charges reversed.

DO NOT BUY FROM THIS FRAUDULENT COMPANY

I received a package with 2 blank stickers! the site is a scam!!

I ordered on 2/14 and continually received shipping updates until 3/13. After that nothing until an empty package showed up.

I rated this company one star, it truly deserves less than one star. I am not satisfied with the purchase I made recently. The cream did not perform as advertised.

I found MANY different companies selling the "same" product. At times they don't even spell the name of the cream the same, some spell it (ON THE PACKAGE) peterthomasroth and some add an "s" at the end such as peterthomasroths, while others don't even put that name on the tube but the other information is exactly the same.

I received shipping details indicating the product was shipped from Italy only to find the package was shipped from New York.

I requested a full refund of $32.95 NUMEROUS times with no success.

I even filed a PayPal Case ID PP-R-ZNS-512106003 and they do not seem to be helping.