Crown Tree Consultancy Avis 37

Time wasters and rude office manager.

YOU HAVE WASTED MY TIME AND I DO NOT APPRECIATE IT!

Accepted a company quote dated 18/7/24 for a full survey on an oak tree situated near my house.Photos had been supplied .Company wrote 20/8/24 to advise me that since ladders were required could not proceed.

My complaint is the TIME taken before stating they could not accept the work MOST UNPROFESSIONAL

The person we spoke to (Ivan, we think) was happy to advise us over the phone re concerns we had about some large conifers close to a property we are considering buying. Very helpful, thankyou.

Great company. Really impressed with their work of trimming are conifers. They look fantastic. Lads were polite and friendly

Prompt, professional, affordable, arrived when they said they would and took all mess away with them. Highlybrecommended

timely and consistant advice as always - will continue to use.

Very fast to arrange and book the survey, absolutely no disruption caused, and delivered a thorough and professional report. Highly recommended.

From first to last contact, the whole process of communicating and working with CTC has been fantastic. Ivan and his team have provided clear, helpful, prompt information, advice and support. I am extremely appreciative of the quality of their communications and work and highly recommend their services. I won't hesitate to use CTC in the future.

From the first telephone call CTC have been excellent. Good quality of work and very responsive to our needs in applying for remedial works to a number of trees behind our property which were subject to TPOs. Although very professional and never went beyond what they could justify, they supported the application expertly to achieve the best outcome possible thank you Emma

Very knowledgable, and helpful. Great advice from Emma. Very quick turn around as well with report.
Thank you

Excellent service, would highly recommend to anyone

Wayside Bowling Club appointed Crown Tree Consultancy following a number of recommendations from various sources.
The Administration team provided timely responses to communications and the appointed Consultant could not have been more helpful.
The Consultant carried out a review of all the trees in the area and took notes, measurements and numerous pictures to identify trees and potential problems.
The Tree Condion report provided a detailed in-sight into the condition of the trees and the Consultant's recommendations for removal of a few trees, removal of deadwood and canopy pruning. In addition, the report recommended timescales for the work to be carried out. This will be particularly helpful for budgetting purposes as there is extensive work to be carried out.
Finally, the administration and the technical knowledge provided by Crown Tree Consultancy was excellent and we would recommend them to any future client.

Emma was knowledgeable and approachable - she took time to understand our issues and provided excellent advice. Would highly recommend in future. Thank you

Thorough, prompt and robust - would thoroughly recommend and will use again should the situation arise.

Very quick turnaround on a detailed document required to release a planning condition.Thanks You Joe.

When I phone Crown Tree staff Sarah was very helpful and professional she was fantastic she gave me all information I asked for thanks for all help

Very pleased with the service provided by Crown Tree Consultancy. My partner and I needed a tree report for a property we are in the process of purchasing. Daisy responded to my quote request quickly, providing a reasonable quote offer and also attached an example of what we could expect in the report. Once we had agreed on the quote, the tree report was booked in with our estate agent for a few days later. Emma, who undertook the survey, was able to answer any queries we had and was able to put together a full report with everything that we had asked to be looked at. The whole process was very simple and will definitely use their service again