We initially had a few issues with changing sail dates and cancellation fees we were unaware of, but we were able to get everything cleared up with Francine! She was very transparent and helpful; than... Voir plus
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This is a great company and they're very creative. It is easy to see why they are growing so fast. Their prices are cheaper than booking directly with the cruise companies and their support is phenome... Voir plus
You exclusions activity websites are not only one and price are different, also too expensive . Your 1800 phone number no one to pick when I wait to call at the midnight in USA and 9:00am in Italy.
L'entreprise a répondu
Francine was amazing. Overall a great expereince needed to book 2 cabins for a family of 6, I thought all was good but apparently one of the payments didn't go through. Francine reached out to me... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Cruisebound, we are passionate about making cruising easy and accessible for everyone. We offer a seamless online experience that allows travelers to find and compare cruises from every major cruise line. Whether you're planning a family vacation, a romantic getaway, or a solo adventure, Cruisebound provides all the options you need to tailor your perfect cruise experience. Comprehensive Selection: We feature a vast array of cruises from all the top cruise lines. Whether you want to explore the icy beauty of Alaska, bask in the Caribbean sun, or sail through the Mediterranean, our platform makes it easy to find cruises that match your schedule, budget, and style. User-Friendly Experience: Booking your next cruise vacation should be straightforward and fun. With Cruisebound, you can compare prices, itineraries, and amenities from the comfort of your home, without any added fees. Our intuitive website ensures that planning your cruise is as enjoyable as the cruise itself. Expert Guidance: Our team of cruise experts is always here to help. We understand that every traveler has unique needs and preferences, so we offer personalized support via phone, email, and live chat. Whether you need advice on choosing the right cabin or have questions about shore excursions, we're here to ensure your cruise experience is smooth and satisfying. Cruisebound Rewards: Our loyalty program rewards you every time you book. Earn onboard credits that you can spend on special meals, spa treatments, or shore excursions. The more you cruise with us, the more you earn! Commitment to Satisfaction: At Cruisebound, your vacation satisfaction is our top priority. We strive to provide not only the best prices but also the best service. We are always adapting and evolving to meet and exceed our customers' expectations. With our vast selection, user-friendly platform, expert advice, rewarding loyalty program, and dedicated customer service, your perfect cruise vacation is just a few clicks away. Experience the joy of cruising with Cruisebound, where your next adventure awaits!
Coordonnées de contact
228 Park Ave S, 10003, New York, Etats-Unis
- 1-844-4597245
- contactus@cruisebound.com
- cruisebound.com
Find the best deals on Cruisebound
4,7
Excellent
564 avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cruisebound is easy to navigate and…
Cruisebound is easy to navigate and customer service is excellent.
14 avril 2026
Quick and excellent service provided.
10 avril 2026
Todo fue muy bien
10 avril 2026
Dismal customer service!
I'm s chaplain and try not to be critical but this is one of the worst businesses I've ever had the displeasure of engaging..... just awful customer service.
13 avril 2026
Avis spontané
Réponse : Cruisebound
Hi Tom,
We are here to help, but our team has been unable to get in contact with you. Please ensure you are reaching us at our official channels, found at https://www.cruisebound.com/contact-us.
Regards,
Cruisebound
Quite simple
9 avril 2026
The ease of booking
11 avril 2026
Thank you Francine!
We initially had a few issues with changing sail dates and cancellation fees we were unaware of, but we were able to get everything cleared up with Francine! She was very transparent and helpful; thanks to her we were able to move our cruise to a time & location that works better for us. We booked this for my mom's 60th birthday and just told her the surprise the other day- she's thrilled and we're all excited for the trip! Thank you so much Francine for your help!
10 avril 2026
Avis spontané
Réponse : Cruisebound
Hello,
We’re sorry for the frustration caused by your booking experience.
Our team made multiple attempts to assist, but we’re unable to continue support in cases where our team is not treated respectfully.
Regards,
Cruisebound
You exclusions activity websites are…
You exclusions activity websites are not only one and price are different, also too expensive . Your 1800 phone number no one to pick when I wait to call at the midnight in USA and 9:00am in Italy.
3 avril 2026
Réponse : Cruisebound
Hi Michele,
Thanks for your feedback. We offer shore excursions in partnership with Shore Excursion Group, but customers are not required to use this service. Our phone hours can be found at https://www.cruisebound.com/contact-us - we have live agents available 9 AM – 6 PM ET and AI support outside of that.
Regards,
Cruisebound
We checked several different places to…
We checked several different places to purchase the same cruise and Cruisebound was by far the best deal! If unsure the hold process is nice. Very easy to book.
1 avril 2026
Easy to navigate and best prices
1 avril 2026
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