Embarking at Southampton - Satisfactory although I did have to hunt CPS down in the car park opposite the terminal. Apparently that day they had few clients so the office was not manned. Disembarkin... Voir plus
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Top notch service, have used CPS twice now for cruises in last couple of years or so and the staff are superb. Very friendly. A smooth process from drop off to pick up after our cruise. Car always jus... Voir plus
First time user of CPS and couldn’t be happier- very easy following directions - young lady checked our booking and took photos of car - very friendly and helpful - at the end of our cruise CPS desk w... Voir plus
The staff member who helped me at Dover cruise terminal was very helpful and cheerful. Apologised for the very short delay in the queue to collect my keys. She then explained exactly where my car wa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cruise and Passenger Services (CPS) are the most established cruise car parking operator in the UK. Secure on-site meet and greet valet parking service at leading UK Ports (Southampton, Portsmouth, Dover, Liverpool, and Tilbury). Search, book, and park for your cruise holiday. The movement of thousands of passengers demands a well planned and executed operation, driven by our commitment to ensure that passengers enjoy a seamless transition on and off ship. Our staff manage check-in desks, reconciling passenger tickets with electronic bookings and processing passenger enquiries, out of course events and security checks. We provide fully trained marshalling staff to expedite safe passenger transit through the terminals.
Coordonnées de contact
Pilgrim House, Canute Road, SO143FJ, Southampton, Royaume-Uni
- 03450713939
- info@cruiseparking.co.uk
- cruiseparking.co.uk
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Excellent as always.
Seamless drop off as usual with CPS
Seamless drop off as usual with CPS
No waiting about either at embarkation or disembarking.
Only complaint is our car always seems to have been parked at the furthest spot over in the car park but that's what we get for having an early embarkation time!
but in all seriousness we have never had an issue with CPS and will continue to use them in future .
Very happy with the service
Very happy with the service. Very straight forward, no fuss.
Usually excellent but not so good this time
Usually excellent but returned to car to find most of the controls had been changed - driver obviously fancied a fiddle
Excellent service from the CPS Team yet…
Excellent service from the CPS Team yet again, never any problems and this is the fifth time we've used them at Southampton, and we will again!
Friendly staff
Hardly any waiting when dropping off or picking up the car, staff were friendly which makes everything easier.
Bit pricey.
A great process
We were greeted politely and in a friendly manner on our arrival at Dover. The paperwork was taken care of swiftly and we were helped with unloading our luggage. Upon our return, and we were 3 days late because our ship broke down, our vehicle was there ready and waiting. It had clearly been taken well care of. The staff again help load our luggage and remained friendly, engaging and yet professional at all times. Would highly recommend. Thanks to everyone for such smooth process.
Professional and lived up to…
Professional and lived up to expectations. No problems dropping off or picking up. Thank you.
Second time I have used CPS and both…
Second time I have used CPS and both times no problems whatsoever. Guided all the way at embarkation, leave the car, hand over the keys and board the ship. On return, car is ready and staff available to guide you. Could not be easier.
Exactly as described
Hassle free parking. Dropped the car on the quay side, porter assisted we luggage (we are disabled). Returned to a car parked close to key collection point as we requested.
Used CPS many times
Used CPS many times. Usual friendly and efficient staff. Leave the car with them and pick it up on your return. No complaints. What more can you say.

Réponse de Cruise and Passenger Services Limited
Service was excellent
Service was excellent, the staff were excellent. All very good.

Réponse de Cruise and Passenger Services Limited
Easy and organised
Easy and organised, very good service and would use again

Réponse de Cruise and Passenger Services Limited
Hassle free parking
Simple booking process. Good communication by email. Courteous and helpful team at the port. Leaving for holiday can be stressful but the friendly port parking team are highly efficient and take away the hassle. Collecting the car was equally efficient and well organised.

Réponse de Cruise and Passenger Services Limited
Very friendly and efficient staff…
Very friendly and efficient staff service. Will definitely will use again

Réponse de Cruise and Passenger Services Limited
Easy and very clear
Easy and very clear. Have used them many times at Southampton and it is always the same professional service. Never worry about handing my keys over. Never had a problem. Makes the start and finish of the holiday so much easier. Highly recommended!

Réponse de Cruise and Passenger Services Limited
We always use CPS when cruising
We always use CPS when cruising. Excellent service, fast and efficient. Never had any problems. Would recommend.

Réponse de Cruise and Passenger Services Limited
First time user and definitely use…
First time user and definitely use again. Efficient and friendly staff made drop off and collection quick and simple.
Usual excellent service
Usual excellent service, I have used CPS for all my cruise parking at Southampton over the last few years and they are always courteous and helpful. Car drop off & collection quick and easy. As I have a Blue Badge, my car is always parked near the key collection point for pick up.

Réponse de Cruise and Passenger Services Limited
Very efficient
From the moment we arrived at the cruise port our car was taken away swiftly and staff lovely. Would have put 5 stars but our car door was open slightly when we arrived back to pick up and we thought battery might be flat but it was fine. Pickup of keys was quick and easy and whole process really efficient.

Réponse de Cruise and Passenger Services Limited
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