Cruise and Passenger Services Limited Avis 

An apparently simple system done very well. You turn up at arrivals and empty your car. Luggage goes to check in and car disappears. On return you collect the luggage and head for cps check in. Pick up the keys and walk an impressively short distance to the car. The most convenient parking we have ever had.

Sailed with Fred Olsen in November; arrived at 11:30......all went well. On our return, the collection of my car key was simple and the car was only 50 yards away. This was extra great as it was blowing a gale outside. The staff were all very helpful. Have just booked with CPS Portsmouth again for a cruise in February.

From the first point of contact to the last the Portsmouth CPS people were brilliant!
I was impressed by the seamless efficiency of the drop off process and despite the weather the guys were all friendly, helpful and efficient. I honestly cannot fault them.
I mentioned to Sak I was a blue badge holder and he told me "no problem" and gave me a blue card to hang on my rear view mirror.
On our return we went over to CPS desk to collect the car keys and was told that our car was "just through the doors and across the road" and it was! No more than 50 metres away from port doors.
Will definitely use CPS again and sail from Portsmouth too.
Well done CPS👍😀👍

Great Communication and Service. Parked with CPS 9-23 November during our sailing on IONA. The drop Off and collection process was excellent. All the staff we interacted with were friendly, efficient and professional. The best parking service we have experienced in over 40 years. Thank you.

I parked my car at Portsmouth on 12th November for a Fred Olsen cruise (which departed from Southampton). We returned to Portsmouth on 23rd November and after disembarking the ship I went to the CPS desk to collect my key. The process was very straightforward and I was back in my car and on my way home very quickly. Very efficient service.

Collecting my car from a Saga cruise the efficiency of the Portsmouth CPS team was exemplary. The car was waiting for me nearby and from the moment of disembarkation to driving out of the car park cannot have been more than 10 minutes. Excellent

I parked today at Southampton, and despite the warnings, I stupidly left my handbag in my car. I noticed just as I was going to board the ship.
I returned, and was very happy to find that not only was it noticed, and looked after, it was brought back to me very quickly, with not one bad word said!
Thank you, you made what could have been a disaster, so much better.

I have used cps parking many time.the Staff are brilliant and always take great care of our car.

Just returned from our 14 night cruise on Iona, as always CPS were faultless. Although drop-off was busy which is understandable, as Iona has so many passengers it didn’t take CPS to process the car. unloading of luggage is easy as you drop your vehicle next to the luggage drop off points. On return simply visit the CPS cabin to retrieve your keys and locate your car, if your disembarkation dock changes they will bring the car to the changed location. Maybe not the cheapest parking but for simplicity and safety of your vehicle always our first choice.

Staff were really pleasant and helpful the car was taken away did under 3 miles there and back wherever it was taken to park for the week. It was parked up ready for our return in exactly the same condition as we left it.

Just back from Virgin docked in Portsmouth and used CPS as we have in the past in Southampton . We've always found them to be great service and pleasant staff.
In Portsmouth we were greeted by a very pleasant and smiley CPS lady representative called Karen. Everything was slick and seamless as was our arrival back this morning greeted again by Karen now in the booth. Car in same condition as left and easy to collect adjacent to terminal. Would definitely use again

Excellent service all round from dropping car and luggage at the beginning of the holiday to collecting it on return

What a brilliant friendly service didn't have to wait long they check your car over for any damage then take your cases then when u get back just go to the cps collection desk for your keys and they direct you to your car so simple and stress free defo use again it was the same service at southampton 👍

From drop off to pick up after the Virgin cruise it all went so smooth, everyone was more than helpful, will always use CPS for our cruises

Consistently amazing service pre and post cruise.
Friendly staff at the hand over pre cruise, a friendly and efficient service post cruise.
Highly recommended

Arrived at Ocean Cruise terminal and directed into parking bay. Stayed in car whilst it was photographed, left key in car and given a tag for return (hint: take a photo in case you lose it), was in terminal within one minute. Arrived back, directed straight to key collection, picked up and out of the car park within minutes. Plenty of directing staff on both occasions. Great service, highly recommend.

Fantastic service from beginning to pick up .

First time using CPS at Portsmouth and must say that it was smooth as anything. The only thing that the staff at Portsmouth Terminal when disembarking need to direct you to the CPS desk to collect your keys. We went outside to collect the car and no keys. Then when we asked the CPS representative , she said to go and collect them and the Port staff keep giving the passengers wrong information. Need improvement on that side but great experience.

First time using CPS (Portsmouth for Virgin Viyages) and we were throughly impressed. Easy drop-off and even easier collection. All staff very helpful with a smile on their faces. Will definitely be using again.

CPS made everything very easy. It was easy to book and clear arrival were given. When we arrived at The Portsmouth Terminal we remained in our car to check in and were given labels to put on our luggage and a ticket to hand in on our return. CPS personnel then take your car and park it on the port. When we returned the process was very straight forward with CPS having a dedicated counter in the port and we were directed to where our car was parked and that was less than a two minute walk away. All in all a very good experience