I’m a huge fan of the Evansville (IN) Crumble on Burkhardt Rd, but my most recent visit didn’t live up to their usual standards. I asked an associate for an extra box so I could gift a friend, somethi... Voir plus
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The customer service at the Houma, Louisiana location was absolutely terrible. The woman in front of us was visibly upset about how long she waited for her order as well. The kids ordered each 3 cooki... Voir plus
You have to be a millionaire to shop at Crumbl cookies because their cookies are so expensive and their brand items too. But it’s a shame that the cookies are so good that you wanted to buy more and t... Voir plus
They don’t have no customer service!!!!! I’ve been trying to get someone to speak to through their chat support for 3 weeks now and no response! I contacted them through an email I found, also on Face... Voir plus
À propos de l'entreprise
Coordonnées de contact
2,2
Bas
30 avis
Aucune trace de demande d’avis
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PAY A LIVABLE WAGE
I was placing an order via the app and it basically forces you to tip - $5, $7, $9, or other were the options. I could choose other and enter $0, but that puts me in an uncomfortable position since you’ve created this situation where your employees expect and likely rely on these tips. PAY A LIVABLE WAGE! Stop using your customers to supplement your payroll and increase your profits. Your greed is out of control.
I canceled my order and deleted the app.
13 février 2026
Avis spontané
Buyer Beware
Buyer Beware! I just ordered your box of 24 cookies that you are selling for $9.97 that won't sell because of imperfections. My bank stepped in and told me of a charge of $99.00 and another one for $30.00. In a fraudulent try to claim I joined their prescription. I find that I will be sharing this to warn people of your crumbl "ass" cookies.
12 février 2026
Avis spontané
I love crumbl cookies
I love crumbl cookies and the workers are always the sweetest . 5 stars from me !
1 janvier 2026
Avis spontané
Disgusting company trying to take legal…
Disgusting company trying to take legal action over the word crumble and the colour pink at a local Australia company with a name not similar.
25 décembre 2025
Avis spontané
Order via app never delivered in Texas
I have bought and ordered cookies for delivery dozens of times in California. The cookies are great. I attempted to order birthday cookies for my guy in Dallas, TX and got bamboozled. I ordered cookies to be delivered thru crumbl's app. The order was picked up by door dash by Patricia. There was even a note that the delivery was to "hand it to me". I called and texted the door dasher to no avail. 10 mins after I received a "your order has been delivered" msg, Patricia texted back that she left the delivery on the doorstep. I sent her a pic of the doorstep with no cookies. I never heard back. I complained to crumbl and their response was, "once the order is picked up from the store, it's out of their hands". I didn't select door dash, but $10.99 was added for the delivery sevice. I was charged by crumbl and they automatically added 15% tip to the driver that never delivered. It's so disappointing that I enjoy the product, but the customer service is so below par. I contacted corporate thru email and was redirected to a text chat bot. I have had no resolution. I've closed my crumbl account and deleted the app.
9 septembre 2025
Avis spontané
No brownies
These motherduckers didn’t have a cookie that my girl wanted in stock and it ruined her day. Screw you guys, I’m going home!
19 août 2025
Avis spontané
Order cookies off the site HAIR BAKED…
Order cookies off the site HAIR BAKED IN THE COOKIE THIS DISGUSTING AND TO KNOW MY KIDS ATE THESE COOKIES I CALLED AND GOT AND EXCUSE OF WE CANT CONTROL ANYTHING ITS HAPPENS MORE ALARMING !
14 juillet 2025
Avis spontané
¿Como es posible que no hayan más…
¿Como es posible que no hayan más reseñas? Probé la torta Biscoff y es lo máximo y la mantequilla de galletas es increíble.
25 mars 2025
Avis spontané
Buyer beware
Buyer beware. The worst experience ever. Called to tell me that the could not deliver for my daughter birthday 10 minutes before it was due to be delivered. Asked ME to call Door Dash to change the time even though I ordered directly through Crumbl. DD could not help called the store back in Aventura to be told nothing they could do. Pathetic
9 septembre 2024
Avis spontané
Completely disappointed
Completely disappointed
Biscuits not well cooked, shop sloppy , lazy and unkind clerks
13 août 2024
Avis spontané
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