The quickest and easiest that our company has purchased a van! Thank you Kelly for arranging the quote, paperwork and van delivery, all in a week. We'll be back for out next vehicle.

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This proved to be a very straightforward vehicle purchase, thanks in no small part to the excellent service from Kelly at Crusader. Our requirements were quite specific, but she found the correct vehi... Voir plus
L'entreprise a répondu
Went to quite a few different lease companies to get a electric van, all promised delivery within a couple of weeks but this never happened. Spoke to Dan at Crusader Vehicles, he was up front and comp... Voir plus
L'entreprise a répondu
Went to our local dealer, three times, to try and get a van. Ended up speaking with Dan at Crusader who was amazing, everything sorted, everything was easy, nothing too much trouble. Cant say enough p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.
Coordonnées de contact
Crusader House, TN22 4LA, Buxted, Royaume-Uni
- 01825 701200
- enquiries@crusadervans.co.uk
- crusader-vans.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Van Lease
From initial contact to the final delivery of the vehicle Jon my contact was polite and knowledgeable. He understood exactly what I needed. He informed me of the different options available and was obviously experienced in what he did. I needed a relatively fast delivery. Put me in contact with the finance people all went smoothly. The vehicle I was looking for was in stock and the whole process took approx 2 weeks. Very satisfied with the service and would use them again.
Paul made the process very easy and…
Paul made the process very easy and fast. I would recommend all day long
Fantastic service
Fantastic service, Paul helped me throughout the process with ease. Highly recommend crusader vehicles.
AVOID! DO NOT BUY FROM THEM. YOU WILL REGRET IT!
I bought a used van with 33,000 miles from them in June 2024. After just three weeks, the engine developed a problem: it shakes, the engine management light is on, and the issue is similar to problems seen in vehicles with 150,000 miles. Clearly, the van is not fit for purpose and had the fault prior to the sale, making it eligible for a refund.
Crusader refuses to accept the van back, instead pushing us to go to the main dealer for repairs under warranty. However, the main dealers are booked up for 3-4 weeks just for diagnostics + another weeks of waiting, which is not an option for us.
We have formally rejected the van and set a deadline of July 31, 2024, for them to accept the vehicle back and process the refund. One way or another, the vehicle will be returned to them, either amicably or through legal action, as we can prove the vehicle had a fault prior to the sale.
I would recommend thinking twice and taking the positive reviews with a grain of salt.

Réponse de Crusader Vehicles Limited
Excellent Service
A very personal experience. Kevin was always helpful and would do his best to sort out problems which occurred . Would recommend this company as this is the 3rd time of getting a new van from them over 10+ years and still excellent service.
Genuine Integrity and professionalism
After a terrible experience with, what I would have thought to have been a competitor of Crusader Vehicles Limited, Kevin at Crusader was a breath of fresh air, he took on my case as a matter of principle and delivered a better deal and service than anyone would have expected.
If you want a minimal fuss, GENUINE professional, efficient top class service this is the company for you.
Kevin was very accommodating
Kevin was very accommodating, couldn't recommend them highly enough
Excellent service from Kevin Hampton
Excellent service from Kevin Hampton, kept me informed at each stage throughout setting up the leasing and service contract for a Renault Austral.
Best Experience leasing a van
I am thrilled to share my overwhelmingly positive experience about Crusader Vehicles, particularly with Kevin Hampton who has continuously surpassed my expectations. Kevin's proactive approach and exceptional customer service have truly set him apart as one of the best in the industry.
I have had the pleasure of leasing 3 to 4 vans from Kevin over the years, and each transaction has been seamless and stress-free. What truly stands out is Kevin's unwavering commitment to customer satisfaction – nothing is ever too much trouble for him. He goes above and beyond to ensure that all of my needs are met and that I am completely satisfied with my vehicle selection.
In my opinion, Kevin is not just a salesperson; he is a true partner who genuinely cares about his clients and their unique requirements. His attention to detail, product knowledge, and dedication to providing top-notch service make him an invaluable asset to Crusader Vehicles.
I can confidently say that Kevin Hampton is, without a doubt, the best salesperson I have ever had the pleasure of working with. If you are in the market for a vehicle, look no further than Crusader Vehicles and ask for Kevin Hampton – you won't be disappointed!
Purchased 2 vortex vans this year from…
Purchased 2 vortex vans this year from crusader. Jessica was very helpful with this, communication was on point and always updating me on the process of both vans!
High Recommend.
Easy to deal with
Kevin made it a straight forward deal . No hidden cost . Vans delivered on time . Ply lined ready to go
I have been using Crusader for the last…
I have been using Crusader for the last 15 years, they have been an excellent firm to do business with. on our last occasion we have leased a Kia Sportage which we are very happy with, Kevin Hampton has also been excellent with the purchase but also the back up service, i have already recommended people to use crusader and will continue to do also in the future
Kevin and the team at crusaded have…
Kevin and the team at crusaded have always given us a great service, even when things don’t go to plan. They pull out all the stops and make sure ,we are happy 👍
Kev at crusader vehicles was brilliant…
Kev at crusader vehicles was brilliant when helping me with my options when my lease was ending. A proper professional, friendly and always returns calls and makes you feel like a priority. An absolute credit to the company.
Easy service and found the a right…
Easy service and found the a right vehicle for my business. Had a slight hiccup but the way I judge a company is how they resolve issues and Kevin Hampton rectified the problem with great efficiency and professionalism. Highly recommend

Réponse de Crusader Vehicles Limited
This is the second time I have bought a…
This is the second time I have bought a vehicle from kevin and as always the service was excellent

Réponse de Crusader Vehicles Limited
Van of dreams
Recently purchased another van of our dreams despite this vehicle being hard to source. Kevin managed to pull out all stops and get this van to us within 3 weeks. Faultless again, highly recommend

Réponse de Crusader Vehicles Limited
Shaun helped my customer find the…
Shaun helped my customer find the perfect vehicle on budget! Thanks

Réponse de Crusader Vehicles Limited
From first contact to couple queries…
From first contact to couple queries after delivery they were really helpful . Great price beating my usual provider . Definitely recommend.

Réponse de Crusader Vehicles Limited
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.