crystalsandco.com Avis 

41
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Such a beautiful store with a gorgeous selection of jewellery! Everything is so elegant and high-quality, and you can really see the care and attention to detail in every piece. The store itself is lo... Voir plus

Noté 5 sur 5 étoiles

Such a great experience & highly recommended. Love all my Crystal & Co jewellery. Alix has been so so helpful-can not recommend her enough. Superfast delivery, advise, guidance on picking my fab new... Voir plus

Noté 5 sur 5 étoiles

I have ordered presents for friends and family on numerous occasions because they always arrive quickly and in beautiful gift wrapping. The owners sometimes include little personal notes too which is... Voir plus

Noté 1 sur 5 étoiles

Postman handed us a card (England) stating that I need to pay £52 import duty. Have contacted Crystal & Co to ask why it’s so high as the calculator states £40. I have asked for an explanation. Nothin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de bijoux

Écrit par l'entreprise

Established in 2009, the Crystals and Co team believe that life is fun and your jewellery should say a lot about who you are, whether big and bold or delicate and gold! Crystals & Co. want to empower women to play with fashion trends and make a shining statement through jewellery.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(41)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Such a beautiful store with a gorgeous…

Such a beautiful store with a gorgeous selection of jewellery! Everything is so elegant and high-quality, and you can really see the care and attention to detail in every piece. The store itself is lovely and the team are so welcoming and friendly. Will always go with Chrystals & Co! 🤍✨

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

This establishment offers a wonderful…

This establishment offers a wonderful array of beautiful jewelry at accessible prices. I personally own numerous pieces, and they have never tarnished. The customer service is exceptional, and replacements for any faulty items are handled without issue. It's a brilliant Irish business that I am delighted to support.

7 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

DONT ORDER

It took over a month to be delivered, they couldn’t tell me where the package was. The clasp is broken. Such an inflexible company, terrible to deal with. Do not recommend at all.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Aftersales Service

I've always has a really good online experience with Crystals & Co. Recently I broke one of their earings and was directed to their workshop in Churchtown where is was fixed without hesitation and with a most pleasant attitude. Many thanks!

13 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

Really dissapointed with this brand.

I received a gift of a beautiful braclet from my family in Ireland which broke soon after getting it. It has been a nightmare dealing with the company from Australia and a replacement being sorted took from February to now. I was back and fourth with the company with them taking days to reply and me having to send numerous follow up emails. I was asked to ship to bracelet back to Ireland prior to them sending me a refund and was promised shipping would be covered. The new bracelet has been shipped to someone in Ireland who will bring it to Aus for me soon (I suggested this to save them the shipping cost back) however they still have not reimbursed me for postage to Ireland which was promised. I have emailed 3 times in the last 2 weeks and have not gotten a reply. Unfortunately I won’t be buying from them again which is such a shame as they have really beautiful pieces.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I purchased two chains a few days…

I purchased two chains a few days apart. I was so happy when they came. Unfortunately after a couple of wears one of them discolored and I emailed Crystals &co. I explained the situation and the lovely Lucy dealt with my complaint so promptly. In less than a week of me returning the chain, I received a new one. I am delighted with the customer service and support I received from Lucy and would highly recommend.

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Replacement

I was given a set from my son but the necklace was very tight, I contacted crystal and Co and the very nice Lucy told me I could return the set and pick another set with longer length. Every one of my questions were answered so promptly and once I had returned my original set, the new one I had chosen was promptly dispatched and they had included an extension chain.
Thank a million to all staff for such efficient and prompt service and I look forward tomorrow wearing my new set. Deirdre

13 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

LOVE, LOVE, LOVE!

I recently bought from the Vogue Collection and all I can say is LOVE, LOVE, LOVE! The customer service was amazing, so helpful and friendly.
I’m already topping up my basket.. can’t recommend them enough! <3

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The best jewellery 😍😍

I came across this brand over Christmas in their pop up shop and I’m so glad I did!! I bought the infinity tennis set and I’ve never received more compliments on anything I’ve ever worn!! I’m in love with my pieces and cannot wait to buy from here again. The quality is incredible and great value for money, everything looks way more expensive than it actually is.

2 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience with Crystals…

I had a great experience with Crystals and Co, I ordered for my niece and she loves it!! I think the quality of the jewellery received was amazing and the delivery was so fast! Couldn’t recommend enough if you’re looking for a present or for a little treat for yourself

10 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Obsessed is an understatement

I am absolutely in love with the jewelry from Crystals and Co!! My boyfriend gifted me a pair of earrings and a bracelet from here, and I haven’t taken them off since. The quality is amazing — they’re delicate but durable, and they go with everything. I’ve gotten so many compliments, and I always tell people where to look. Highly recommend if you’re looking for beautiful pieces that you’ll never want to take off!😍😍😍

12 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

10/10 Experience

Couldn’t be happier with my experience with Crystals & Co! I ordered from their website for the first time and the delivery was so quick and the items look even better than the photos! The quality feels amazing and I couldn’t recommend enough! 😍

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!

Great customer service…saw a discount code after completing my initial order (was awaiting the jewellery on Preorder) so contacted the company to see if they would add the discount code which they did without question! Thanks Chloe! Service couldn’t have been better!

11 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Dreadful Delivery Time

Order placed on April 9th, query sent on the 14th as to when it would be delivered, answer was that it would be 10 days, which is very slow however today is the 28th and still no sign of the delivery or an update from the company.

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy out!

Just received my order of a braclet and necklace set. I could not be happier! I had been looking in shops before Christmas for something similar. Online shopping always feels daunting because you wonder if the product will live up to expectations but I am really thrilled with my purchase.

13 janvier 2025
Avis spontané

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