Cube Self Storage Avis 

37
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have used the guys at Cube for a few years to store ambient and temperature controlled items and have always been very happy with the service they provide.

Noté 5 sur 5 étoiles

Arrived at their reception about a year ago, very tired, emotionally drained, from clearing out my parents house. Nothing like a tearful woman walking when you least expect it! From the friendly wel... Voir plus

Noté 5 sur 5 étoiles

Easy parking, good opening times, easy unloading/loading, trollies always available and lift always works. Great way to store things safely and in good condition. Do remember a torch, so that when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cube recently moved my Mother's contents from her old home in to self storage in Uckfield. The quote was very competitive, the office staff were not phased by the inevitable last minute changes an... Voir plus

À propos de l'entreprise

  1. Entrepôt

Informations provenant de diverses sources externes

Founded in 2003, Cube Self Storage is UK’s leading storage solution company with international presence throughout Southeast Asia primarily Hong Kong and Malaysia. As your trusted self storage specialist, we strive to provide you with the right storage solution for you or your business.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(37)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good clean secure storage and staff…

Good clean secure storage and staff that go above and beyond for you. Would not hesitate to recommend to anyone.

13 juin 2019
Avis spontané
Logo de Cube Self Storage

Réponse de Cube Self Storage

Hi Karen, thank you for your kind feedback.
We look forward to hearing from you in the future if we can be any assistance for your business or personal storage.

Noté 5 sur 5 étoiles

Great value for money and 1st class service

Needed to use to use self storage for 6 months during an extension on my property, from the moment I sent the enquiry through I felt my business was important. Personal service, unlike the other national chains who flooded me with e-mails and telephone calls.
Helped me understand what size room I would need and their sister company also helped with the collection of my items into store so I did not even have the hassle of renting a van and trying to do it myself around a busy work schedule.
Due to the size of the room I shopped around online from Tunbridge Wells to Eastbourne and out to Brighton and found they were the best value also.

I wasn’t asked to pay deposits and the whole transaction was painless, I have checked into 5* hotels that haven’t lived up to the service I received from Cube.

The site is secure and clean with your own private pin to access the site then internal buildings. I did have to wait a week longer than I wanted too for the room I needed as they were so busy (not surprising) so I would enquire earlier than you might think you need too.

Hopefully no more extensions but if I ever needed to use self storage again I would go back to Cube without hesitation. Congratulations to all the team who work so hard in getting it right.

9 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Safe and Secure

I've been a customer with Cube Storage for over ten years and I have found them a pleasure and really easy to deal with. The rates are very competitive.
The staff are always polite and very knowledgeable. Any queries that you may have they will always come back to you with an answer, you do not have to chase them.
The recent addition of a new warehouse manager can only improve the service even more.

20 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent !!!!!

Graham Brooker is an absolute fantastic Store Manager. We have never met in person but the way we communicate vie email and phone is absolutely efficient and professional. The customer care is given is outstanding . You don't come accross theses days people who "care about you and your needs". Always on time, prompt and on top of things. If you have a questions he always says : leave it with me and i get back to you ' and he does. Cube Self Storage would not be an amazing Storage without Graham Brooker !!!

17 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

Well received.

We were well received by the storage manager who gave us all the information and help we required in an honest, straight forward manner and at a competitive rate for our storage.

16 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

Brilliant storage facility

I've used a few storage facilities over the past few years, but none of them come close to this lot. The level of service and professionalism is outstanding - Graham is an absolute pleasure to deal with, as are the rest of the team. Helpful and courteous staff and management, well-maintained clean and dry units, and to top it off, if you take a minimum 6 months storage they'll move your items for you - what's not to like? Not sure how long that offer is running, but it's well worth considering - bearing in mind the other part of their business is removals, the move was undertaken with great care and professionalism, and they packed the unit very efficiently. No hesitation in recommending them very highly indeed.

14 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

Top marks!

Really great service, been looked after by graham as if we were his only customer, couldnt do enough for us, would recommend to anyone and alot cheaper than alot of other places !!

11 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

Spare bedroom reclaimed!

Easy parking, good opening times, easy unloading/loading, trollies always available and lift always works. Great way to store things safely and in good condition.
Do remember a torch, so that when the light goes out, (because you've spent so long going through the "treasures," in your container) , you can find your way back into the corridor, to wave your arms at the sensors!! Hiring the containers was one of the best things we've done from both a personal and business perspective. Friendly and helpful staff.

24 octobre 2014
Avis spontané
Logo de Cube Self Storage

Réponse de Cube Self Storage

Hi Karen,

Thank you so much for your review. We just wanted to let you know that we have adjusted the timings of the light switches so now you will have longer with your "treasures" without needing that torch.

Please let us know if you need anything else.

Regards,
Ashley Catt
Storage Manager

Noté 4 sur 5 étoiles

Storage at a cost

This storage is good and secure and I have access for most of the times required.. They could stay open longer on Saturday's & Sunday's as this is the time I am most likely to us this. Value for money..!! A little costly though for personal items, more geared to small business needs in this respect..

7 octobre 2014
Avis spontané
Logo de Cube Self Storage

Réponse de Cube Self Storage

Hi Lindsay

Thanks very much for your review. We are pleased that you find our storage good and secure. Our weekend hours have been a reflection of the requests and usage times of our previous clients but based on your feedback we will definitely review our hours going forward. We also want you to know that we offer a price promise guarantee, where we will beat a comparable storage quote by 5%. We hope that addresses your concerns and are more than happy to discuss these with you at any time.

Regards,
Ashley Catt
Storage Manager

Noté 5 sur 5 étoiles

Efficient, caring and competitive service

Cube recently moved my Mother's contents from her old home in to self storage in Uckfield.
The quote was very competitive, the office staff were not phased by the inevitable last minute changes and the move itself was stress-less, the team very polite, efficient & flexible and completed in 3 hours.
Just what we needed for what's been a difficult year.
Although we haven't visited the store, we were given our own key and login details and the visit process again appears flexible & efficient.

3 octobre 2014
Avis spontané
Noté 3 sur 5 étoiles

Does what it says on the box (oops Cube)!

For the price a good location with good access times. Only major complaint is the lighting. Very good for the environment having 'timed' lighting but not for safety. There should be some form of override for people staying any length of time - being in your lock up with no means of re-activating lighting, other than taking a wander down the corridor in the dark when it goes out, is not very good or safe!

3 octobre 2014
Avis spontané
Logo de Cube Self Storage

Réponse de Cube Self Storage

Dear Mr Hamblin,
Thank you for your review. When the issue about the timer on the lighting was first raised, we adjusted the timers to allow for a longer time period inside the storage rooms. Based on your feedback we will adjust them for an even longer period, but if you still have concerns you are always welcome to come in and discuss these with us.
Many thanks,
Ashley Catt
Storage Manager

Noté 4 sur 5 étoiles

Cube makes it easy

Really enjoyed dealing with Cube. Unit are clean, I could rent as long as I needed. And I could buy boxes and stuff there too. happy to recommend them.

6 août 2014
Avis spontané

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