Cuckoo Broadband Avis 7 708

After the initial installation of my Internet things didn't go as simple as planned I had problems getting the Internet , I was very disappointed and thought maybe I did the wrong thing changing suppliers but customer service team went above and beyond to help and were right with me all the way . There were 3 people 2 men and a lady involved i feel bad I can't remember there names .
I'd like to thank those guys for keeping me together until everything was ready I just hope there is a record of the team I spoke to so I can say thank you .

Wow Incredible service. I accidentally cut through my Broadband cable with a hedge cutter yesterday at approx 5pm. I called up a prompt customer service agent called Ismihana, Wow extremely helpful and great advice.

I was asleep this morning and they were already here and the lads this morning were incredible too from City fibre.

Highly recommended. Great job.

Very Polite on phone and very helpful and I have had no problems since been with Cuckoo very happy

After having some difficulties I called and spoke to Stevo who was very friendly and a great help getting me set up.
Great customer service from a great guy

Vladimir was very very clear in explaining the bill and assisted me with all my queries.

Excellent. Polite, courteous, understood and resolved in quick fashion. Delighted!

Very helpful

Adisha was a great help easy to explain everything. She was lovely

Mia was very helpful and explained the situation clearly. She then proceeded to set up my direct debit and payment plan.
Thank you Mia for your help.

Kind regards
Charles

Today I was helped by Irma and would like to thank her and the team at Cuckoo for a prompt and professional service. Irma directly resolved my query with a very positive outcome. Would recommend Cuckoo

I spoke with Mia at Cuckoo Fibre, who helped me sort out my bill and renew my contract, and I honestly couldn’t be more grateful. She was kind, compassionate, and incredibly generous with her time, making sure everything was clear and that I got a brilliant deal.

In the past, I haven’t had the best experience with Cuckoo and often felt unimportant as an “old customer.” However, Mia completely turned that around. She went out of her way to help me and genuinely restored my faith in the company.

Thank you, Mia — your support really made a difference.

I had a issue and was sorted very quickly
Thank you

Edvin was great, he understood the problem and was methodical in his approach. He sorted the problem for us within a couple of hours.
I really do think that when customer service is this good, its worth talking about.

Cause it was all sorted and they were helpful and really polite

The person u spoke to was very nice and gentle. I hope more people end up choosing cuckoo from fibre

Mia was clear and very helpful. She managed to resolve my issue very quickly.

Stevo helped me save money today.
Cuckoo have always been a great provider. Never had an issue.

Mia from Cuckoo dealt with my case very well- she was pleasant and informative.

Very good work good communication

Steve was able to save me a lot of money on my broadband with Cuckoo. Very happy 😀