Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I love Cudoni! Both the seller and customer experience have been wonderful. Love their personal touch of reaching out to see if you have new things to sell and also being able to send over to friends... Voir plus

Noté 4 sur 5 étoiles

Ordered from Canada, very impressed! The overall shopping experience was great and the delivery process was very detailed. 4 stars because the listing did not have detailed photographs showing the "si... Voir plus

Noté 5 sur 5 étoiles

My first time using this company and will definitely use again! Purchased a Mulberry bag for much less than what sellers were asking for on eBay, fully read the description which stated item was good... Voir plus

Noté 4 sur 5 étoiles

Great first shopping experience with Cudoni. Items arrived in better condition than described on website. Doubt my new handbag was used more than twice as arrived in pristine condition. I contacted... Voir plus

À propos de l'entreprise

  1. Maché en ligne
  2. Dépôt-vente
  3. Boutique de sacs à main
  4. Bijouterie
  5. Friperie
  6. Horlogerie

Écrit par l'entreprise

Cudoni is the easiest way for busy people to buy and sell pre-loved luxury goods. We cover both women's and men's lifestyle and fashion brands including Chanel, Hermès, Dior, Prada, Gucci, Céline, Louis Vuitton, Rolex, and Van Cleef & Arpels. Our trusted service has been featured in major international publications such as The Times, Vogue, Tatler, The Daily Mail, The Evening Standard, Forbes and The Telegraph.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent!

Easy to navigate website and order, item arrived quickly, was kept informed and exactly as described. Very well packaged. My first purchase and I would definitely recommend.

11 avril 2023
Noté 3 sur 5 étoiles

Expensive postage, items not as described

Expensive postage
Items not as described, inaccurate colour reflected on pictures of one bag and second bag much more marked and damaged than disclosed
Now I also have to pay another £7 to return, bringing postage to £16 for inaccurate described items I won’t keep!

11 avril 2023
Noté 1 sur 5 étoiles

Wrong sizes mentioned

Wrong sizes mentioned. Because of importtax to expensive to return.

4 avril 2023
Logo de CUDONI

Réponse de CUDONI

Hi Pascale,

Thank your for taking the time to review CUDONI.

I have looked into your order for you and the return fee is being waived on your order due to a mistake in the listing around the sizing. You can also request a refund on the import duties through your government you have paid as you are returning the item.

Please don't hesitate to reach out to us at orders@cudoni.com if we can be of further assistance.

Kind regards,

Ashleigh

Noté 1 sur 5 étoiles

Still havn't received my items i…

Still havn't received my items i ordered last month
I am optimistic that this company will finally deliver a box containing more than fresh air eventually...............................!

2 avril 2023
Logo de CUDONI

Réponse de CUDONI

Hi Graham,

Thank you for taking the time to leave CUDONI a review.

I have looked into your order and it seems the courier attempted to deliver your parcel, however no one was home to receive it. It has since been sent back to us and is due to be re-shipped out to you today. You should receive this within the next 2 working days.

We have also sent you an email with the updated tracking information so you can track the parcel on its way to you.

Please don't hesitate to reach out to us if we can further assist.

Kind regards,

Ashleigh

Noté 5 sur 5 étoiles

Wonderful website brimming with fantastic treasures

Perfect experience after stumbling across this magical websites, which offers all sorts of incredible goodies to suit every taste and budget.
Highly impressed by Jessica, customer service, and the entire experience. They really make customers feel highly valued.
Have bookmarked this. Pointed friends, only those who have good taste, to visit this wondrous website that really is full of incredible treasures.

10 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Wattless Company ..

So I sold my bag with Cudoni last year. Everything was fine it went smooth till it came to payments. It’s been over a year and I still haven’t received payment for a Gucci super mini marmont.

I called them relentlessly to be finally told that I will not be paid till their next payment cycle. This is ridiculous. AVOID !

12 avril 2023
Avis spontané
Logo de CUDONI

Réponse de CUDONI

Hi Tiahna,

Thank you taking the time to leave a review about CUDONI. I have looked into this for you and can see that the email address you provided your bank details from and the one you used to create an account with CUDONI were different, so unfortunately our system didn't register that we had received your bank details, which is why payment wasn't made to you when the item had sold.

As soon as this was recitifed the payment was made immediately. I apologise for the frustration and confusion this may have caused. We have very strict procedures in place to ensure our clients safety and security when selling their high value items.

If there is anything else we can assist you with, please don't hesitate to reach out to us.

Kind regards,

Ashleigh

Noté 5 sur 5 étoiles

RETURNS

RETURNS: Useful to be able to easily 'return' unsuitable items. Shopping online makes ' trying on ' impossible!

5 avril 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus