Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Item description satisfactory and works as described using sample received - nice size! Delivery was not as fast because of source destination but definitely a useful tool to have just in case.

Noté 5 sur 5 étoiles

Although the product did not work for me the customer service I got was amazing and I was also offered a partial refund which was very unexpected and very nice. I would definitely recommend

Noté 5 sur 5 étoiles

Item arrived on time. After attaching the nozzle to an ordinary hose, it worked perfectly clearing a blocked drain. It did take 2 gies to clear it, but I was very happy with the outcome.

Noté 1 sur 5 étoiles

Absolutely terrible quality. Honestly the worst trousers I’ve ever bought. The material feels incredibly cheap, more like kids’ fancy dress costume fabric than real clothing. The moment the parcel... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Been waiting over 2 weeks for order…

Been waiting over 2 weeks for order sent e mails regarding order, was told there was an issue so they would send one from there department apparently, looked at e mail still coming from china !!!!!!!!, e mail again and requested a refund was told not possible but we will give you a £4 voucher not a chance would I spend another penny with this company, and on there e mail they say don’t put negative comments on Facebook, well perhaps you need to sort your orders out

4 mars 2026
Avis spontané
Logo de Cuoeo

Réponse : Cuoeo

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@cuoeo.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

Cuoeo sent me wrong colour x 2 & was a long process to get it put right

Cuoeo sent me the wrong colour for two pairs of boots I ordered. They eventually said they would send me the right colour. They did then send me the right colour, for both pairs, but it took them so long that I wrote a review saying that they had only sent me one of the pairs in the correct colour. They then sent me the other pair in the correct colour. I had to nag them repeatedly to even respond to my original request. It was only when I mentioned breach of contract, and the time limit for that (six years) that they engaged with me. Even then, they told me they sent me the colours I had ordered, so I had to go to the trouble, yet again, of showing them this was not so. Including taking photos of what they had sent me, and sending them links and pictures of my orders. Credit to them for getting it right in the end, though, and thank you.

9 février 2026
Avis spontané
Logo de Cuoeo

Réponse : Cuoeo

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@cuoeo.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Noté 1 sur 5 étoiles

Bad buy.

Item is very inferior and fabric is creased up so bad than the original advertisement.
Will not recommend it to anyone.
Guys,90% of orders coming from Chinese local shops are highly inferior and refunds are impossible.
Klarna is on trading third party retailer who encourages trade with this untrustworthy retailers who will not refund returns and Klarna will equally charge you for your unwanted items.

8 mars 2026
Avis spontané
Logo de Cuoeo

Réponse : Cuoeo

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@cuoeo.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Noté 5 sur 5 étoiles

Item description satisfactory and works…

Item description satisfactory and works as described using sample received - nice size! Delivery was not as fast because of source destination but definitely a useful tool to have just in case.

2 février 2026
Avis spontané
Noté 3 sur 5 étoiles

I was so excited to order...

I was so excited to order from this website after seeing so many raving reviews. It was not shared prior to or after placing an order that it would take 2 weeks to receive. Shipping updates were also not available despite being provided a tracking link. Upon receiving the products, I will say I'm pleased and can't wait to wear the gear.

25 février 2026
Noté 5 sur 5 étoiles

I love my bag

I love my bag, it is as advertised, it's waterproof and it holds loads. I use it everyday as a work bag.
It is also comfortable to wear as a back pack.

2 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

i selected an item paid in full but…

i selected an item paid in full but have not recieved the item

20 février 2026
Avis spontané
Logo de Cuoeo

Réponse : Cuoeo

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@cuoeo.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Noté 1 sur 5 étoiles

Total rubbish product

Total rubbish product. Straight in the bin.
Edit. They have responded to this review so let's see what happens. This was supposed to be a nonslip mat with a phone holder for the car dashboard. In reality it was a very thin slippery piece of plastic with a phone holder that wouldn't have a hope of holding any phone. I am never buying anything off Facebook ads again as the product that gets sent is never what is advertised. Sending plastic rubbish from China to end up straight on the bin is just horrific.

12 février 2026
Avis spontané
Logo de Cuoeo

Réponse : Cuoeo

Dear Customer,Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@cuoeo.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

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