Curlslab Avis 72

Deceptive and dishonest sales tactics and do not honour their return policies. Chinese company using forwarding service in Markham to appear Canadian. Total scam. Do not fall for it. Will be reversing charge on credit card and reporting.

I do love the hair appliance. After using the curl wands the curls stayed for days until my next wash. Actually it worked better than the Dyson because the curls did not last the day with the Dyson. I love the case also. I do wish that I had added the larger curl brush onto my order. I am very happy with the dryer and attachments

Amy was amazing. She was the only person out of 13 that took my request seriously.
I actually pray that she finds a new career because I believe this company will get shut down for fraudulent reasons. I rated it 5 stars because of Amy’s help. Please DO NOT FALL FOR THE SCAMS!! I have 23 email that show proof of their lies! Check your credit card because that free membership the scammed you into, they charge you for it the next day. The $19.95 next day shipping….scam. Not only do you not get it next day, it doesn’t ship out the next day or the next day or the next day or the next day. My order was placed on April 8th and mine still hasn’t shipped. Please don’t shop here!! They claim to be Canadian and I am very confident that’s a lie as well. They only helped me when I sent proof that I disputed the charge with my bank. I also reported this online business in hopes that no one else gets scammed. I have no idea about the product but I do know this business isn’t honest. If you have a great product to sell there should be no reason to be deceitful. PERIOD
Came to change this to 1 star when I realized everyone refers to Amy so I’m guessing non of this is real. It appears we’ve all had the same experience.

Review is for Amy, she was very helpful to clear my doubts about product

Do not be fooled by the "1-2 day delivery" claims. I paid $20 for FedEx shipping from a company supposedly based in Markham, only to find out they are drop-shipping directly from China. It took 3 days just to ship and another 8 business days to arrive. You can get the exact same products on Temu or Shein for $20 instead of the inflated prices here. The 5-star reviews are clearly fake. Worst service ever.

i had a hard time understanding how the 5 in 1 was working, i was sure it was made to swivel/turn around the hair, Amy from the customer service helped me understand, she was a great help, thanks

I mistakenly put wrong address while ordering and thanks Amy for your amazing support in correcting that.

I just ordered mine today! I’ve read so many great reviews and I am so excited to receive it, as well as try it out. When I originally put in my order I had accidentally auto filled the incorrect address. I reached out to customer service and Amy was so quick to respond and resolved my issue late on a Friday night, with stellar results and with great efficiency. Definitely a 10/10 in customer care.

Cheap products. The free membership is a scam. Bad customer service.

Very good Customer service. Amy resolved quickly on an issue with my order.

I was concerned that the next day shipping was changed to delivery in 7-10 business days so I addressed the issue and was surprised and happy to receive a prompt and sincere response.

This hair styling tool has truly transformed my morning routine. It heats up quickly, allowing me to style my hair efficiently. The results are consistently smooth and polished, with a beautiful shine. I appreciate how gentle it is on my hair, minimizing damage. It's a fantastic addition to my beauty arsenal.

Amy was very quick to respond to my questions about the VIP membership. I haven’t received my styling tool yet but hope it is effective and easy to use!

Not sure how this is Canada anything. They claim overnight shipping - from China!!!
Also, numerous attempts made to charge my credit card for “subscription fees”

Been emailing daily - no response!

I’ll see if even receive my order

Buyer beware!

Don’t buy this!! It doesn’t curl your hair, and request for return, they don’t reply your email!! Scam and fake!!

BEWARE…..
I placed order for set and case. This allowed a FREE VIP membership (have invoice showing added FREE)
This company proceeded to charge me a separate 8.95 on my credit card for a VIP membership - a totally UNAUTHORIZED transaction. I contacted company to reverse sending receipt of purchase include a FREE VIP membership.
I am now told they CANNOT REFUND this charge and proceeded to tell me how great this membership (monthly charge by the way) Is…I DID NOT APPROVE this charge yet they refuse to reverse this charge.

This is unacceptable service…I will fight this charge through my credit card…I have NOT received my set as yet but will be returning as soon as arrives….(prob have to pay for return!!!! )….but I refuse to do business with a fraudulent company who deems it acceptable to add charges to your credit card without your approval or authorization !!!!! Totally unacceptable and UNtrustworthy way of doing business……

You can bet if have any problem with your product you will find ZERO REFUND!!

Apparently now have two VIP accounts…a free one and an “unauthorized”payment for another???

Horrible customer service…a generic email response…and ZERO REFUND!!

BEWARE

While the 5-in-1 styler is not a bad product given the price point, I was more disappointed with the false advertising on the site regarding VIP membership being free and the ability to cancel membership. Most sites offer a free membership for the first month, then you are charged the next month. When I signed up I was charged THE NEXT DAY for the membership! When I reached out to customer support - while the team was quick to respond and friendly - they were unable to reimburse the charge and said they would cancel my membership (also not the button for "manage membership" on the website does not work). A month later I was charged yet again as the cancellation wasn't processed. Again, the support team said they could not process a refund for the membership charge. Do not purchase if you think you're going to get a great deal and be able to cancel memberships like how most other sites work. I wouldn't be surprised if this keeps occurring and I end up paying full price for an ok-working product that I only bought because 1) it was affordable for my single income and 2) to support a Canadian company.

I recently ordered a hair dryer and had a few questions and confusions about the product. I reached out for assistance, and Amy was incredibly helpful throughout the process. She responded quickly, explained everything clearly, and made sure I felt confident about my purchase.
My package is currently on the way, and based on the great customer service so far, I’m really excited to receive it.
The customer service experience really stood out to me because of how patient and friendly she was. It made the whole buying process smooth and stress-free.
Overall, I’m very satisfied with the support I received. Thank you, Amy, for your excellent service!

I was skeptical about the purchase having been a stylist myself. I decided to wait on purchasing the carrying case in case I didn’t like the product. I love it! It’s so lightweight and works exactly as it’s advertised to work. I have embraced my grey hair and I have been letting it air dry because it’s so frizzy if I blow dry it. Well it’s frizzy no more with these tools! And it’s quick too! And the blow out LASTS! I’ve slept on it and my hair still looks great. So I ordered the case lol. Buy it. You won’t be disappointed.

They will charge your credit card for things without permission. Charge 20 for expedited shipping. But then say they are too busy and it will take over a week or 2. Reported them for fraud as they are charging my card for stuff I did not give permission to do. Run. Save yourself the scam. I keep asking for a refund and get ignored. Haven't even received the package and already so much regret.