Great experience from start to finish. We called the company before ordering with several questions. They were very thoughtful and thorough in answering every question. We had several doors needing... Voir plus
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So easy. Had a broken kitchen drawer (previous owner's kids used it as a step stool) that needed replacing. I found Custom Built Door online via their user-friendly website. I simply entered the di... Voir plus
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Fantastic from start to finish. The order page is super straightforward, offering every option and variation of the door detail one might need to be able to customize your order (having SOME knowled... Voir plus
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My husband found them to be very patient with his questions and how to measure. We loved that our product arrived much earlier than we expected and in great condition. We will highly recommend this co... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our quality cabinet doors are made right here in the USA by Amish craftsmen in Wisconsin. The doors are crafted with over 35 years of experience dating back to 1988 and are built to last generations. We offer a wide variety of customization options on our order page. You will receive instant pricing after your desired options are selected. If you need help with a customization option not listed, send a us a message or give us a call. We’ll be happy to help you explore other possibilities. All doors will be delivered assembled and sanded. No finishes will be applied, allowing you to paint, stain, varnish, or leave raw according to your preference. We also supply custom built dovetail drawer boxes in a variety of configurations. You choose the design, size, and finish on our order page and receive instant pricing. After you order, we will build it to your specs and ship it to your location. Be sure to check out our 3M Peel & Stick Veneer as well for a quick and easy way to repair or change the appearance of your cabinets. We understand that purchasing cabinet products can be a big decision, and we want to be there to support you with any need you may have. We are available to answer any questions, whether it’s regarding our products, prices, or shipping policies and are committed to providing you with the highest level of assistance and support. We welcome any feedback or comments you may have. If you have any questions or concerns, we encourage you to reach out to us via phone or email. We look forward to hearing from you and helping you find the perfect cabinet doors and drawers for your home.
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4,9
Excellent
225 avis
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Réponse de Custom Built Door
Thank you for your review, Stephen! We're happy that you had a good experience and found the door easy to install. Have a great day!
I ordered the rustic knotty pine…
I ordered the rustic knotty pine cabinet doors. They are beautiful. Stained them classic oak. In @15 business days we received the doors. They were well packed in cardboard and no defects in shipping. Would highly recommend.
11 juin 2024
Réponse de Custom Built Door
Thanks for taking the time to leave a review of your experience. The Classic Oak stain undoubtedly gave the doors a nice finish! It's good to hear the doors arrived in great condition. Have a great day!
Just what we wanted.
I was able to order the exact style and size of the doors and drawer fronts I wanted. They arrived well packaged, with no damage from shipping. They look great.
Thank you
30 mai 2024
Réponse de Custom Built Door
We're glad to hear that you had good success with matching up to the styles you wanted. It's our responsibility to have the order well packaged and looking great. We're happy that it turned out that way for you. If you ever find it otherwise, please let us know. Have a good day!
Réponse de Custom Built Door
Thank you, Paul, for taking the time to leave us a review! You are certainly welcome for the work we did. We were glad to be able to help.
Thanks, from a DIYer
Thanks, from a DIYer. You are a great resource for custom doors. I needed two doors after I made some additional cabinets to go with my 20-year-old Knotted Alder kitchen cabinets. Doors arrived in wonderful condition, matched great, very happy!
17 mai 2024
Réponse de Custom Built Door
Thank you very much for your review. We appreciate all 5 stars! We are DIYers too and love to help others like us do their own projects. It's good to hear you were happy with your doors.
Quality and finish are near perfect
Quality and finish are near perfect, I received the drawer box in the expected time frame and was wrapped in a manner that would be hard to damage in shipping. Will buy here again!
15 mai 2024
Réponse de Custom Built Door
Hello Jeff,
We appreciate hearing your thoughts about the experience you had with us. It means a lot to us that you were happy with your drawer box. If you have any suggestions for us to take our products from the "near perfect" level to "perfect" please let us know!
Have a great day.
I had a very good experience overall
I had a very good experience overall. Communication was good, the price was fair and the time the order took was great. The quality of the drawer is excellent. The only negative was that I ordered the slide notches and that step wasn't completed. I would be happy to order from you again.
30 avril 2024
Réponse de Custom Built Door
Hello Lauren,
We're thankful that you got your drawer and were pleased with the quality of it. However, we're totally disappointed in ourselves for having allowed an order to go out that was not as you expected it to be. You are obviously a very easy to work with customer seeing that you have not even notified us about the problem. We are very sorry it happened and want to refund your slide notches and make this right. Please don't hesitate to contact us at support@custombuiltdoor.com if you ever have problems.
Have a wonderful week!
Great ordering system for custom drawer…
Great ordering system for custom drawer faces/doors. Broad selection of wood and profiles. Fast manufacture and ship for custom compents.
26 avril 2024
Réponse de Custom Built Door
Thank you for leaving a review of your experience with us! We're happy that you found the ordering process easy and that you were able to get what you needed. Have a great day!
Excellent Company and High Quality
The cabinet doors are well built and of the highest quality.
26 avril 2024
Réponse de Custom Built Door
Hello Terry, thank you for your review! It's good to hear you were able to notice the attention to detail in your cabinet doors. We hope you enjoy their lifetime of service to you.
Real nice product just like I use to…
Real nice product just like I use to make. Gave me a great base to match existing old cabinets. Just have to rout edge profile and add center cove edge piece.
22 avril 2024
Réponse de Custom Built Door
Thanks for the review, David. We're happy that we could make doors similar to the style and standards that you used to have for yourself. Best wishes to you in the remainder of the work on your project! We like to help DIY's accomplish their goals.
I placed an order for several doors…
I placed an order for several doors that I needed desperately, in order to complete my project for a final inspection with the building department. Custom built Doors is going through an expansion and had stated that their normal production and shipping times could not be met. I discussed my situation with their sales department, and they helped me to get my doors, in a few weeks. Not only did they go out of their way, but delivered a beautiful product which I would be proud to recommend to anyone needing doors. Thank You Custom Built Doors
19 avril 2024
Réponse de Custom Built Door
Hello Jack Young. Thank you very much for leaving us a review. It helps others to learn more about us and we appreciate the time you took to share your experience. We are thankful we could help you meet your deadlines and would be happy to help you again in the future. You've been a great customer!
Thank you for a product of amazing…
Thank you for a product of amazing quality! My only wish is that there was additional or custom profile options for the door frames. I chose the closest match to my existing cabinets for now.
I want to emphasize the great quality!!
17 avril 2024
Réponse de Custom Built Door
Hello Sara,
We're glad you were able to find profiles that gave a satisfactory match to your existing cabinets. We're also happy that you were able to notice and appreciate the quality of the doors. You've been a great customer!
Thank you very much for your review!
The service was topnotch over the top
The service was topnotch over the top. Doors look fantastic and match our others perfectly. Packaged Very well when shipped 2 Thumbs Up!!
16 avril 2024
Réponse de Custom Built Door
Hi there! Thank you for your positive review. It's actually customers like you that make our company flourish. The business you and others provide allows us to grow and become better each day!
The quality of the three drawers where…100%
The quality of the three drawers where exceptional. The time frame was excellent, I was told 2 weeks and the time frame was met. The pricing of the drawers was also a big plus. I will definitely purchase from your company again. 100% Satisfied!!!
15 avril 2024
Réponse de Custom Built Door
Hello Ray,
We are very happy to hear that you were satisfied with your order. Thank you very much for leaving your thoughts here on Trustpilot. We appreciate 100% fantastic customers like you and look forward to your next order!
Be blessed!
So easy!
So easy. Had a broken kitchen drawer (previous owner's kids used it as a step stool) that needed replacing. I found Custom Built Door online via their user-friendly website. I simply entered the dimensions of the drawer box and voila! The nicely manufactured replacement (with beautiful dovetail joints) arrived and fit perfectly. We no longer have that one funky-looking and hard-to-open drawer. So happy. Would definitely utilize again!
9 avril 2024
Réponse de Custom Built Door
Hello Dave! It's good to hear you found our website and ordering process easy to use. We want to continue to make improvements over time to make it even more user-friendly.
We appreciate your order, it generated some work for us to do. We'll be happy to work with you again! Have a great day!
Attention to Detail
My order was a bit unusual in that I wanted a simple flat panel in my cabinet door. I was surprised to get an email from Custom Built seeking to confirm my specifications. That kind of concern and attention to detail is appreciated. Otherwise, I received a good door at a reasonable price in the time promised.
10 avril 2024
Réponse de Custom Built Door
Hi Gary,
Thank you very much for taking the time to leave a review of your experience with us. We appreciate the honest assessment of our business. It's good to hear that you felt you received a fair deal from us in the pricing shipment time.
All the best to you!
The cabinet doors are beautiful
The cabinet doors are beautiful. Well made with quality products. The only reason I didn’t give 5 stars is because they did not deliver my rush order on time. I had to follow up to get it moving along. They sincerely apologized, refunded the extra money I paid to rush it and got it out that day. Everyone makes a mistake now and then and they really tried to make up for it.
4 avril 2024
Réponse de Custom Built Door
Hello Ellen. You are very gracious, patient, and understanding. We appreciate customers like you that accept a resolution for our mistakes. We wish the delay would have never happened but it has been difficult to keep up at times with all of the orders. We will keep doing our best and try to improve the best we know how. We're glad to hear you were well pleased with your order when it arrived!
Unusually good customer service
I was really blown away by the customer service at this place. I’m a general contractor and have become accustomed to bad customer service and non existent communication with so many suppliers these days, I felt like I was transported back in time to a place where you call and get to talk to a real person right away who actually knows what’s going on and seems to genuinely care about your order. Any little detail or question that would come up while they were processing and building my order, I would get a phone call and email right away asking for my input.
4 avril 2024
Réponse de Custom Built Door
Wow, your review truly made our day! It sounds like you've dealt with your fair share of frustration in the past, so we're incredibly happy to hear getting a real person and clear communication was like a breath of fresh air for you.
Getting your input throughout the process ensures your order is exactly how you need it, and that's something we take seriously. We're glad it made a difference for you!
Thanks again for sharing your experience. It means a lot to know we could make a positive impact for someone like you in the industry.
If I could give this company 10 stars
If I could give this company 10 stars, I would! From the start of my project, their customer service was phenomenal and their commitment to excellence continued in the stunning workmanship of the cabinets and careful packaging of same. I could not be happier with my cabinet doors!
8 mars 2024
Avis spontané
Réponse de Custom Built Door
Hello Angel,
We're delighted to hear that you're pleased with how everything went with your project. We were happy to help you and would be glad to work with you again. You were an excellent customer! Thanks for the review.
Have a wonderful day!
Réponse de Custom Built Door
Hello Robert,
Thank you for sharing your thoughts about how your experience was with us. We appreciate the feedback and, as always, appreciate the opportunity to join in with our customers projects.
Have a good day and weekend!
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