Custompupshirt Avis 109

I ordered the black Turtle Neck Reindeer top on 25th November. The £26.82 for it was also taken on the same day from my account.
Although I provided my email address and other relevant details I never received any acknowledgment or confirmation.
I therefore don’t know when or if at all, I will be receiving what I’ve paid for?
I’ve tried contacting them at their website with no luck..

These are exactly what I wanted! Apart from the shipping, they match everything and I love them!

Absolutely, very soft and true to size. A bit longer in length than I like but looks good and very soft indeed! I bought four t-shirts from them and truly love them all!!

Bought 4 items and one was out of stock. Still waiting on the refund. They send a different shirt than I ordered. They want me to keep it and give me a 5% credit. Problem is I don’t like it . I want my money back. Will never buy from this company again and be very cautious of buying from any company that advertises on Facebook

Kjøpte 2 tskjorter i fjor. De har vært vaska mye! Og de har vært i tørketrommel ( ved uhell ) noen ganger. Likevel er fargen like fin. Trykket på den ene er riktignok begynt å bli litt slitt, men med tanke på at den ikke har vært behandla helt fint, så kan jeg ikke si noe på det. Størrelsen er normal, syns jeg da.

I was happy with my first order so i made a 2nd larger order. Of the 6 i purchased i wanted to exchange 3. After sending several E-mails i have had no joy or reply.

So i would not recommend buying from this ignorant company

I ordered five shirts, all in a size larger than I normally get, as I figured there would be some shrinkage. They are much too small now, even with the larger size. It took a while to get them, I did not know they were coming from China. I am very disappointed in the fit and the fabric of these shirts. I was so excited to get them and they are useless to me now.

This company is a total scam. I bought 3 shirts in my usual size and they took forever to arrive and then were cut really weird - tight in the shoulders, big at the waist. There was no return method posted so I wrote to them to send a return label. The replace got was like a robot who never read my message. I kept telling them I couldn’t wear the shirts and needed to return them. They kept telling me I should keep the shirts and they’d give me a 15% coupon to buy more from them! Why on earth would I want to keep shirts I can’t wear?!! Nearly every reply was as if they weren’t really reading my messages. They should post on all their sites that any purchases are “Final Sale” because you aren’t going to be able to return anything you might buy. Deceptive business practices, extremely poor customer service, and I’ll-fitting, poorly cut shirts. Give this company a wide berth. They’re a total rip off.

Worst service and terrible quality I have ever bought from, NEVER BUY AGAIN

We were scammed by Custom Pup. They were wrong fit and it took a dispute via PayPal to get a refund or larger size. They finally provided an address. Double checked before sent. One month later parcel returned as not such address existed. They need to be banned from being supported by reputable sites such as PayPal.

Just received my T-shirt. I love them the colors are true and vibrant. I washed them in cold water and medium hot dryer and the shrinkage was minimal if that much. They are soft and of good quality. I have to say I was hesitant to order but I am completely satisfied.

2 months...no order...no refund....no communication. SCAM!!!!!! DO NOT USE THIS SITE

I ordered four T-shirts and after over two weeks, I finally received them. The quality of the material with really inferior. I immediately sent an email to the company asking them to provide me a return shipping label to send them back as I am not going to wear them. I have sent them at least six different emails and they are not taking the merchandise back and they are not offering a refund the best that they offer me 5% back of what I paid which is ridiculous. I am trying to return these for T-shirts them and they will not give me a return address or send me a shipping label so that I can get my money back on them . Do not waste your money with this company. They must be made out of another country with very poor quality fabric and they do not stand behind their products.

Never received mine. Don't buy off Facebook. These things sold from China and never have an actual email address and the number listed was wrong!!!

The 4 shirts I received weren't anything like the items pictured on their website. When I requested the procedure for return and refund they requested photos. I sent comparison photos of what they advertised and what I received. They emailed me back and said I received what I ordered. I have filed with PayPal and await their response.

I have bought 5 shirts but have not received them. I paid by PayPal and e-mails them that I have not received them but no response. Never again.

I have bought a number of these last year and they are great.Love them.Different sizing and materials in some but good quality.AUD advertised but more than double charged in US when converted and if using a credit card an International fee but still reasonably priced.About $30 Australian.

These t-shirts are very nice and soft, colors are bright. I ordered two, took about two weeks to arrive. Love them!

Absolute garbage clothing. Nothing remotely like ad. They wanted pictures when I requested return. Got one item i didnt order and didn’t get one i did. DONT WASTE YOUR MONEY!!

Ordered 4x, normally wear 3x but these don't fit at all. Way to small. By the other reviews it seems that they don't know how to size their products. Some say too big some too small. Anyway, I only ask for an exchange but can't seem to get anywhere with them. Never order from this company! They won't refund or exchange no matter what you say. I'm about to dispute the charges now if they don't exchange them.