Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... Voir plus
Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... Voir plus
Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are your number one source for all things socks.
Coordonnées de contact
3,0
Moyen
432 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to customize just sad that I can’t…
Easy to customize just sad that I can’t order different sizes in my 15.
16 mars 2019
Avis spontané
I just received my samples and I'm…
I just received my samples and I'm really satisfied! I will place an order soon! Thank you
12 mars 2019
Avis spontané
Good variety
One of my cousins bough some pairs of socks with beautiful shapes on them. I am going to buy some of them soon.
5 mars 2019
Avis spontané
Great Service!
Such an easy process, service was great and our custom team socks were amazing. I’ll definitely be using Custom Sock Shop again!
20 février 2019
Avis spontané
Beautiful socks with a great quality
15 février 2019
Avis spontané
Absolutely fantastic vendor!
Absolutely fantastic vendor!
Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Vanessa and Jason reached out to me with wonderful design suggestions. In three business days, I got mock ups to present to our planning committee. Their support and excellent customer service was the best! Thank you Custom Sock Shop! I will be ordering from you again!
8 février 2019
Avis spontané
We order last year for my baseball team…
We order last year for my baseball team and ordering again.
Theses socks are very durable.
I would recommend to anyone.
1 février 2019
Avis spontané
Great service
1 février 2019
Avis spontané
Excellent customer service
23 janvier 2019
Avis spontané
Product is excellent!
Product is excellent!! You guys really did a good job. Will definitely use again!
17 janvier 2019
Avis spontané
So easy and the socks came out super…
So easy and the socks came out super cute!
13 janvier 2019
Avis spontané
Great product
10 janvier 2019
Avis spontané
Sizing is not what promised
Everyone from this shop were great to work with an communication was wonderful, however when I placed the order I expressed this was for a YOUTH non profit organization and was assured the sizing of the socks would fit. After spending our small budget on socks they were received and even after washing do not fit my 6 year old who the organization backs. I let them know they were not what I was promised when it comes to sizing and was offered other types, which there again do not meet sizing I need. The quality was thick and good, but sizing is terrible. You should not be able to sell as youth sizing or should refund if you can not meet ones accommodations.
1 janvier 2019
Avis spontané
Good socks, bad sizing
Very high quality socks with almost the exact intended color and design. Only thing is the sizing- way too big! The sizing chart was misleading, making it seem as though size small was a youth size, so we ordered mediums for a high school girls’ sport team and they are much too large.
22 décembre 2018
Avis spontané
Réponse de Custom Sock Shop
Hi Eliza,
Thank you very much for your feedback. Please note our socks are not prewashed and dried and will shrink to the appropriate size once that is done. Medium is the appropriate size for high school girls.
Let me know what happens after that.
Thank you,
Jason
I was charged 20 for shipping and it…
I was charged 20 for shipping and it didn't show the shipping cost or the fact that if I would have added to my order to go over $200, I would have saved that cost. I'm not happy about that at all as it raises the average cost per item.
The logos and mock up process with this site are really poor and the response time for logo/customization has been poor. What I'm hoping for is that the product will actually be high quality and someone that knows what they are doing assists us with customization in the future.
18 décembre 2018
Avis spontané
Réponse de Custom Sock Shop
Hello OK,
Thank you for your feedback. Just a note, the shipping is not free over $200.00 and is only free for orders over $500.00. What you saw on your receipt was just a code for the website to charge based on total cart amount. If it were say $300.00 the shipping would be $30.00 etc. As for the mock-up process, not sure when you received your proof, but we do provide one within 48 business hours of the order, weekends and holidays not included. Please feel free to let us know any concerns you have with the mock-up/proof, hopefully we can try to fix it if within our capabilities to do so. If you have any other issues please feel free to call and ask for Jason or L.J.
Thank you,
Jason
888-557-9185
Great website
14 décembre 2018
Avis spontané
You guys nailed it!
Jason,
Just wanted to say thank you!
You guys nailed it! Hands down your customer service is amazing, communication impeccable, and your product speaks for itself. Our team is stoked on the custom socks!
Sincerely,
Marvin Kimble
11 décembre 2018
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.