Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... Voir plus

Noté 5 sur 5 étoiles

Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... Voir plus

Noté 1 sur 5 étoiles

Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)
  2. Magasin de vêtements
  3. Magasin d'articles de danse

Informations provenant de diverses sources externes

We are your number one source for all things socks.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

432 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(432)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Team Ree

Team Ree
I purchased socks for my cancer support team when we participated in Relay for Life. The socks were great quality, comfortable and reasonable.

17 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Great quality service and product for the price.

I wanted a layout that was not a template. I described what I wanted and quickly got a mock-up of exactly what I had in mind. Communication was fast and friendly. The socks were delivered faster than expected. The quality of the socks is much more than expected. They are of nice design, style, and fit.

Great quality service and product for the price.

16 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Easy to use website, many color options and fast customer service. They even messaged me after placing my order to inform me certain colors would be hard to see together and helped me to quickly resolve these issues. Only downside, I wish they had more font options.

5 août 2018
Avis spontané
Noté 2 sur 5 étoiles

Customer service was great but I felt…

Customer service was great but I felt that based on the description of the sock it would be a dress sock as advertised. The finished product was a sport type sock and can’t be worn with dress pants.

Just being honest and as I said the customer service was spot on.

Thanks,
Chris

20 juillet 2018
Avis spontané
Logo de Custom Sock Shop

Réponse de Custom Sock Shop

Hi Christopher,

Thank you for your feedback. We wish we knew you wanted a dress sock as we do make those now. The sock you ordered was indeed an athletic sock as the Elite Knee high socks are athletic. The description on that page reads:

From football to softball to weightlifting, Elite custom knee high socks are sure to do the trick.You have full customization control to design your custom knee high socks with your team name, colors and/or logo woven right in—you can even add stripes!

Hopefully next time we can get you into the dress socks that are made from combed cotton and are made to be worn with dress pants and shoes.

Sorry for any confusion or misunderstanding.

Thank you,

Jason

Noté 5 sur 5 étoiles

Great Customer Service

Great quality socks! We placed an order, and received it within the quoted lead/ship time, but with a typo.

After contacting the company about this, they acted quickly to fix the mistake. They shipped out a new batch in record time and we were able to receive them JUST in time for our event.

Great customer service, great quality!

17 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Quality product and service

Quality product and service. My ordered was received promptly and just as I had ordered. Very happy with the socks. I used them for campers at youth basketball camp.

3 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

These socks are amazing

These socks are amazing! Not only did I get a custom design, but they are durable for my softball player who always gets holes in her socks...not these socks though!!

1 juillet 2018
Avis spontané
Noté 3 sur 5 étoiles

Service Great, Product Not so much

Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described and as we'd hoped. BUT, after 2-3 washes, the logo is BADLY fraying and looks terrible. Incredibly disappointing that many of the pairs are pretty much unwearable already. We did purchase the high end high quality sock too.....

18 juin 2018
Avis spontané
Noté 2 sur 5 étoiles

Won’t order again

They took their time getting the order to me. The socks weren’t here in time for the race. They tried to blame me because they sent a question asking what sport it was for. That had nothing to do with the socks. So basically, I paid 288 dollars for socks that didn’t mean anything at the race. They were meant to honor one of our colleagues who had a nephew die from cancer. When I tried to explain this to the lady on the phone she couldn’t have cared less. Socks were ok. Average.

15 juin 2018
Avis spontané

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