Custom Vision Clinic Avis 

Speaking to people generally about eye surgery everybody had opinion mostly incorrect and ill informed after my own experiences which was first class from start to finish.
I found it to be painless and life changing & all that I would hoped it would be to give me back eye site after my eyes had declined due to my age like most people. My frustration with not wanting to wear glasses and spending my evening’s looking for my glasses while trying to read tv menu or my son having to input my ID number into entry door at pure Gym to get in , life left me longing for my vision back.
My wife had encouraged me to see if it was possible to have my long and short site looked at via Bowcliffe Hall vision who had been recommended to her. There I met a great team of professionals who gave me a free consultation and couple of options that would possibly suit me.
The eye surgery day, I felt well looked after and well informed, what was expected of me and what was happening around me, there was no pain involved in the whole procedure and was all done and dusted within hour of arrival to walking back out of the door.
I have been today for my 2nd follow up visit to check how I’m healing and the level of after care again has been outstanding! Big thank you 🙏 to the team loving life Nev jones

I would like to say a huge thank you to Mr Jack Gormley and his team at Custom Vision. I had my cataracts removed and new lenses put in. I now see brilliantly. The whole experience was so smooth and I received great care and kindness. You cannot put a price for good eye sight. I wholeheartedly recommend Mr Gormley and Custom Vision. You deserve the best and they deliver the very best.

The clinic, staff and surgeon were all amazing. An excellent team that delivered a fantastic result, quickly, effectively and with the utmost professionalism. I had put this intervention off far too long, but I shouldn't have delayed. I feel rejuvenated and my quality of life has improved more than I thought possible. My thanks to you all.

The expertise of the surgeon and all his staff is significant. The team is very professional and thorough. Any anxiety is dealt with empathetically!

Very professional and competent treatment for cataract from James Ball, with excellent outcome. Options for treatment fully explained on a personal basis. Thorough post operative follow up. Staff were reassuring and supportive throughout the process. Thoroughly recommended.

From initially being very nervous about having eye surgery for my cataracts I was immediately made to feel very welcome and at ease in the clinic.
All the staff are very professional and friendly and James Ball uses first name terms when dealing with patients.
My options were explained to me in detail and recommendations made so that I felt confident in the diagnosis of what I needed to have done.
On the day of the operations the procedure was explained to me and that safety was paramount. This was borne out by the process in the operating room before, during, and after the operation. The whole operation was quick and completely painless with immediate improvements in vision which only got better as the anesthetic effects wore off.
I can thoroughly recommend the Custom Vision Clinic and I am pleased to have had my cataracts done sooner rather than later

The best recommendation I have ever been given is to have my cataract surgery performed by the team at Custom Vision Clinic. From the moment I walked in the Clinic's front door for the very first time I was made to feel welcome, valued, relaxed, and completed reassured that I was in the hands of experts who were determined to give me the best outcome. I felt fully informed about the choices I could make and the surgical procedures that would be carried out.

Custom Vision are an amazing team. Extremely professional and the quality and continuity of care is of the highest standard.
Thank you for the best Xmas present.

I had lens replacement surgery a few years ago with Mr Ball. From beginning to end a great experience. Reassuringly knowledgeable. 100% recommended.

I was quite nervous about cataract surgery on both eyes due to friends who had complications and a negative consultation prior to contacting custom vision. I was impressed with the efficiency and customer service but particularly the sympathetic, reassuring and positive listening of the consultant and optometrist. I was seeing well without glasses (which I've worn for the last 60 years ) within 2 weeks of the first operation. So far a very customised and positive experience . Thank you

Extremely professional company with excellent surgery and after care.

I would like to thank Mr Ball, Mr Gormley and the whole Custom Vision team for the care, skill and professionalism you have displayed throughout my very successful cataract treatment. In addition I thank you for the patience you have shown in answering my questions.
Thank you once again.

Thank you to Mr Ball and his team who looked after me from day 1. I had ICL surgery due to having dry eyes and am absolutely thrilled with the results. Would recommend highly.

I have recently had lens replacement surgery with Mr James Ball.
The whole process was so stress free, I was made to feel totally at ease. The results have been life changing!
Absolutely brilliant, great vision and no more glasses.
A fantastic, professional service from the whole CVC team, I can not rate highly enough.
Thankyou so much

I would like to thank Mr James Ball, Mr Gurpal Jutla and all the staff at Custom Vision Clinic. I had lens replacement surgery following nearly a lifetime of wearing glasses and latterly cataracts. I was apprehensive for the first eye, as I am a bit of coward - no need to have been worried at all. From start to finish, a fantastic, professional service and I would highly recommend the surgery - as the song goes - "I can see clearly now"! Once again, a very big thank you to all the team.

Gloria Tordoff

I underwent Kera Ring surgery in May 2022 by Jack Gourmley. I have had Keratoconus for quite some time now and glasses were not sufficient enough. I did go down the contact lens route, but this was not for me.
That’s when we decided that a Kera Ring implant could be a good option for me.

Prior to the surgery, Jack and the team were very helpful and efficient. The operation went well and Jack ensured I was very comfortable throughout. From checking I was ok to explaining the procedure - he was fabulous from start to finish.

Unfortunately, my eye did not react well to the surgery and I experienced quite a lot of pain and discomfort for around 10 weeks (nobody’s fault, it was just bad luck I guess). With frequent visits to York Hospital and several attempts with different drops and medication, the decision was made to remove the Kera Ring. Jack was fantastic all throughout. He checked in to make sure I was ok and comfortable, and if I wasn’t, he would make sure an appointment was made immediately to see him again so we could review the eye, pain level and any extra medication / drops to help.

Following the removal of the Kera Ring, my eye has healed very well.

Overall, whilst I experienced some difficulty with discomfort and pain, Jack was absolutely brilliant at doing all he could to make sure it was sorted. I felt very reassured and supported throughout the whole process.

Thanks again.

A brilliant experience from pre-surgery (May 2022) to the aftercare. A totally professional team who have made a massive difference to the quality of my eye sight. From glasses for all aspects of vision to no need for glasses. Thank you so much Mr Ball and your amazing team.

I would just like to thank James and his team for my appointment today. I would highly recommend Custom Vision Clinic. I found the experience to be genuinely honest, executed with pride and compassion towards dealing with my eye health and care. Unfortunately I wasn’t suitable for lens replacement as my eyes wouldn’t benefit by removing my own lens as they are in good health at present and with the fine margins of tweaking replacement lenses wouldn’t benefit me. James advised and recommend the best direction for me. Honest genuine experience from a 1st class clinic
Thanks James for your time and professional option today, Martin Holder

Thank you Mr Ball and your team for the superb treatment and care you provided throughout my cataract surgery.

I can't thank custom vision enough. As I only have one working eye I was very anxious . Everything I was told and advised was perfect. My vision is amazing and much better than expected. My sincere thanks to James Ball and all the staff. Yours, Phillip McNeill.