Dissatisfied with customer service when problem arose.
Date de l'expérience:
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Vendu par Cut My
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Cut My via Trustpilot.
Ce que les clients ont mis en évidence
Facilité d'achat
Emballage
Qualité
Rapport qualité / prix
Détails du produit
Tous les avis
Easy online ordering and good communication.Purchased the brushed gold splashback and the quality was brilliant , sizing was perfect (as ordered) and it looks beautiful .I would definately recommend this company 5*
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Exactly what I needed and the cuts were spot on
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Love the look of it but it was damaged due to poor packaging and/or poor carrier handling. Arranged discount for damaged corner but only after it was installed and all film removed noticed it was also scratched in the middle! Can’t return it now. Very disappointed.
Facilité d'achat: 5
Emballage: 1
Qualité: 3
Rapport qualité / prix: 3
Panel was okay not over easy to order but the packaging was insufficient and the order was Ben when I got here they gave a very small discount which I appreciate
Facilité d'achat: 4
Emballage: 1
Qualité: 4
Rapport qualité / prix: 3
Just what we needed, seamless purchase with Cut My, used them before, excellent idea!
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Excellent service. Would highly recommend
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Just a good buy and good quality
Facilité d'achat: 4
Emballage: 4
Qualité: 5
Rapport qualité / prix: 5
Réponse de Cut My
Hi Michael
Thank you for your kind review. We are so pleased that you are happy with your new aluminium composite splashback. We would love to see what it looks like installed!
If you would like to, please send us some photos to marketing@cutmy.co.uk
Simple, works as it should
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Réponse de Cut My
Hi Andrew
Thank you for your kind review. We are so pleased that you are happy with your new splashback. We would love to see what it looks like installed!
If you would like to, please send us some photos to marketing@cutmy.co.uk
Very good service
Facilité d'achat: 5
Emballage: 5
Qualité: 4
Rapport qualité / prix: 5
Réponse de Cut My
Hi Noel
Thank you for your kind review. We are so pleased that you are happy with your new aluminium composite splashback. We would love to see what it looks like installed!
If you would like to, please send us some photos to marketing@cutmy.co.uk
Great product... Great company ,good price,will definitely use again.
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Really impressed
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Réponse de Cut My
Hi Kelly
Thank you for your kind review. We are so pleased that you are happy with your new aluminium composite splashback. We would love to see what it looks like installed!
If you would like to, please send us some photos to marketing@cutmy.co.uk
Only downside I had to ship to leeds & then ship from my daughter to Northern Ireland but all round 100% great service lovely item
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
The was a perfect finish to the kitchen
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 4
Réponse de Cut My
Hi Steve
We are so pleased that you are happy with your splashback order. Thank you for your kind review and for sharing a photo of what you've done with it. It looks lovely! Would you mind if we use this photo in our customer image gallery on our website?
Very well packaged. Beautiful finish, very pleased
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Réponse de Cut My
Hi Michelle
Thank you for your kind review. We are so pleased that you are happy with your order. We would love to see what it looks like installed!
If you would like to, please send us some photos to marketing@cutmy.co.uk
Great price, great product!!
Facilité d'achat: 4
Emballage: 4
Qualité: 5
Rapport qualité / prix: 4
Perfect does the job
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Very happy with my purchase.
Facilité d'achat: 5
Emballage: 5
Qualité: 5
Rapport qualité / prix: 5
Réponse de Cut My
Hi Yvonne
Thank you for your kind review. We are so pleased that you are happy with your new Aluminium Composite Splashback. We would love to see what it looks like installed!
If you would like to, please send us some photos to marketing@cutmy.co.uk
Really nice stylish product
Facilité d'achat: 5
Qualité: 5
Rapport qualité / prix: 5
Réponse de Cut My
Hi Rachel
Thank you for your kind review. We are so pleased that you are happy with your new Aluminium Composite Splashback. We would love to see what it looks like installed!
If you would like to, please send us some photos to marketing@cutmy.co.uk
Poor samples, slow delivery
Facilité d'achat: 1
Emballage: 3
Qualité: 2
Rapport qualité / prix: 1
Réponse de Cut My
Hi Alex
I’m really sorry to hear that you were disappointed with your samples and that they took longer than expected to arrive. That’s not the experience we want for our customers.
If you wouldn’t mind sharing a bit more detail about what you felt was poor about the samples, we’d really appreciate the feedback — it helps us understand where we can improve both our products and service.
Kind regards
Cut My