CW Outlet & Supplies Avis 

180
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

I love Cartridge World, I had been a residential customer of the the Redmond, WA location for 10+ years. When the Brick & Mortar location closed I was worried it wouldn't be the same experience... I h... Voir plus

Noté 5 sur 5 étoiles

After using Amazon and having the wrong product sent twice, we used CW and had the correct product delivered swiftly. Awesome service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything so far with this company has been exceptional. I did receive 1 remanufactured ink cartridge that did not work, but customer service responded in less than 2 hours letting me know they are s... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The $25 credit should of been accessible when I logged into my account. I had to click on your emailed link to view the $25 credit in my account so I could order cartridges. I have not received my ord... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de cartouches d'encre
  2. Magasin de matériel de bureau

Écrit par l'entreprise

We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality. As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more. Our Commitment to You: Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last. Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost. Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print. 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need. Your Feedback Matters We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service. Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

180 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(180)

146 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience!0

The ordering process was streamlined and delivery (sans weather!) was great! I have always prdered from HP before, but I will order from CW in the future. Thank you for this opportunity.

1 février 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Joyce,

Thank you for the wonderful review! We are absolutely thrilled to hear that you have decided to switch from HP to Cartridge World.

We strive to make the ordering process as streamlined as possible, so we are glad it was a smooth experience for you. We can't always control the weather, but we can control our quality and service, and we look forward to serving you for years to come!

Best regards,
The Cartridge World Team

Noté 5 sur 5 étoiles

Samsung toner replacement.

Does exactly what it should! "Fast shipping, and great print quality for my Samsung printer. I can't tell the difference between these and the Samsung name-brand versions, which I can’t find anywhere. Will definitely be ordering again!"

10 janvier 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Frank,

That is music to our ears! Our goal is always to match the performance of the name brands without the name-brand price tag. We are glad the shipping was fast and the quality is spot on.

Thanks for the recommendation—we look forward to your next order!

Cheers,
The Team at Cartridge World

Noté 5 sur 5 étoiles

Need toner now, buy here.

Used expedited shipping and it arrived early. Needed it, and works great out of the box.. thank you.

22 janvier 2026
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Réponse de CW Outlet & Supplies

Hi Brian,

That is music to our ears! We know that when you need toner, you usually need it yesterday. We are thrilled that the expedited shipping paid off and got it to you early.

Thanks for the recommendation!

Best regards,
The Cartridge World Team

Noté 5 sur 5 étoiles

Having just what I needed

Having just what I needed, sending it to me expeditiously was perfect!

17 janvier 2026
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Réponse de CW Outlet & Supplies

Hi Cheryl,

Thank you for your feedback. We are pleased to know that we had the item you needed and that the delivery was prompt. We value your business and look forward to serving you again.

Cheers,
The Cartridge World Team

Noté 5 sur 5 étoiles

Highly recommend

I've been a customer for years and the products and prices are great. The shipping was quick.

16 janvier 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Leslie,

Thank you for the kind words and for being a loyal customer for all these years! We truly appreciate your continued support.

We are thrilled to hear that we are still hitting the mark with great products, prices, and quick shipping. We look forward to serving you for many more years to come!

Best regards,
The Cartridge World Team

Noté 5 sur 5 étoiles

Service was great

Service was great! Michael was very helpful and friendly! He helped me with all my needs.

15 janvier 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Giselle,

We are so happy to hear that! We pride ourselves on having a friendly and helpful team, so it is great to know that we provided you with excellent service.

We appreciate your business and hope to see you again soon!

Cheers,
The Team at Cartridge World

Noté 5 sur 5 étoiles

Ink was a better cost than walmart and…

Ink was a better cost than walmart and delivery was very quick!

14 janvier 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Ken,

Thank you for the feedback! "Better prices and faster shipping"—that is exactly the combination we aim for with every order. We are glad we could help you save some money on your printing costs.

We appreciate your business!

Cheers,
The Team at Cartridge World

Noté 4 sur 5 étoiles

HP Ink Cartridges

The website was easy to use. Pricing good. Shipping was a little slow.

22 janvier 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Bobbe,

Thank you for the review! We are glad you found the website easy to use and the pricing competitive.

Regarding the shipping speed: Just a helpful note for future reference, orders placed after business hours on Fridays are processed and shipped first thing on Monday morning. We apologize if that weekend gap caused a delay in getting the ink to your door. We appreciate your business!

Best regards,
The Cartridge World Team

Noté 5 sur 5 étoiles

Quick and helpful Service

I am very pleased with my experience in ordering a discontinued printer cartridge. I needed to have my HP Laser jet printer running as soon as possible. I ordered the cartridge with expedited delivery and received the cartridge the next day! The unit printed about 20 pages and then quit. I emailed the company right away. They apologized for the problem and suggested a couple of things to do to see if the cartridge could be made to work. That failed so they sent me another cartridge free of charge the next day. That cartridge worked fine. I was very pleased in knowing that this company valued my experience more than their bottom line.

12 janvier 2026
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Réponse de CW Outlet & Supplies

Hi Charles,

Thank you for the detailed feedback! We know how stressful it can be when you need a printer running now, especially with discontinued parts.

We apologize that the first unit failed, but we are so glad we could get a working replacement to you the very next day. Thank you for working with us on the troubleshooting steps and for giving us the chance to fix the issue. We appreciate your business!

Cheers,
The Team at Cartridge World

Noté 3 sur 5 étoiles

The “packaging” was much less than I…

The “packaging” was much less than I have experienced in the past. The Black Cartridge was in an opened plastic sleeve, opened in the same fashion that I use to open and re-use the plastic bag to send my cartridges in for recycling. However, I fold the bag over and tape it closed, this bag was open and leaked Black Ink both in the plastic sleeve and the onside of the Shipping Box.

When the Black Ink cartridge in my printer runs out I will wipe the “Re-Filled” cartridge off, and insert it into my printer. I am not going to do anything right now, and reserve my final judgment on this experience u til then

12 janvier 2026
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Réponse de CW Outlet & Supplies

Hi Ray,

Thank you for this detailed feedback. We are sincerely sorry about the condition of the packaging and the ink leak. That is absolutely not our standard presentation.

We have emailed you directly to arrange a free replacement. We highly recommend replacing the cartridge now rather than trying to use a leaking one later. Please reply to our email whenever you have a moment.

Best regards,
The Cartridge World Team

Noté 5 sur 5 étoiles

Price was right at the time,now its…

Price was right at the time,now its double the price, for 10 more I get brand new ones. But this order was delivered on time and works wonderful in my printer, saying that I will not buy anymore at the price listed, like I said 10 more and I can get brand new one

29 décembre 2025
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Réponse de CW Outlet & Supplies

Thank you for the honest review, Sharon. We are really glad to hear that the delivery was on time and the cartridge is working "wonderfully" in your printer!

We completely understand that price is a major factor. Prices on the market do fluctuate, but we always try to remain competitive. We recommend keeping an eye on your email for our special promotions or coupons—that is often a great way to get the price back down to the range you are looking for.

We hope to see you again!

Best regards,
The Cartridge World Team

Noté 5 sur 5 étoiles

Costly

It was easy order on line. Same quality as if I went to the store, works great In my printer when other off brands did not, inexpensive cost, very prompt on delivery no complaints12,2025,actually I do have a concern, went to reorder and now each carridge is 33 dollars, with justv10 more I can get brand new ones,I thought refurbished ones would be a lot less

28 décembre 2025
Avis spontané
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Réponse de CW Outlet & Supplies

Dear Sharon,

Thank you for sharing your experience. We are pleased that you found the online ordering easy and the delivery prompt. It is great to know that our quality stands out compared to other brands you have tried. We look forward to serving you again!

Sincerely,
The Cartridge World Crew

Noté 5 sur 5 étoiles

Easy to order online

Easy to order online! Previously, it was easy to email the rep. to order. Quick delivery :)

6 janvier 2026
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Réponse de CW Outlet & Supplies

Hi Dr. Gerlach,

Thank you for the review! We know how busy your practice is, so we are glad to hear that the transition to ordering online was easy and efficient for you.

While we are always happy to help via email, we designed the online system to be just as quick and convenient. We appreciate your continued business!

Best regards,
The Cartridge World Team

Noté 5 sur 5 étoiles

Easy ordering and the right model

Got the proper cartridges for my HP inkjet, so much confusion trying to get them online. This merchant was simple to work with.

29 décembre 2025
Avis spontané
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Réponse de CW Outlet & Supplies

Thank you for sharing your experience. We are pleased that you found our store simple to work with and that the ordering process was straightforward. We look forward to helping you with your future printing needs!

Sincerely,
The Cartridge World Crew

Noté 5 sur 5 étoiles

Save money

My cartridges came quickly and are working great in my HP printer. I'm so happy to have saved quite a bit!

9 janvier 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Lisa,

Thank you for the feedback! "Quick delivery, great quality, and big savings"—that is exactly what we aim for with every order. We are glad we could help you save money without sacrificing quality.

We appreciate your business!

Cheers,
The Team at Cartridge World

Noté 3 sur 5 étoiles

Delivery

Everything was delivered to our shipping department. But normally it is delivered at the front door and they take the old cartridges. This time they didn't take the old cartridges. But I am always happy with Cartridge World.

2 janvier 2026
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Marie,

Thank you for your feedback! We are glad to hear you are happy with us, and we can definitely help clarify the delivery and recycling process for next time.

For Recycling: We do take them! Just email us at customerservice@cartridgeworldusa.com for a prepaid shipping label and we will take care of the rest via our Recycling Program.

For Delivery: To ensure the driver goes to the front door, please edit your shipping profile to add a note for the courier on your next order.

Thank you for your business!

Cheers,
The Cartridge World Team

Noté 5 sur 5 étoiles

Exactly what I need — fast delivery

Easy and convenient— fast delivery

5 janvier 2026
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Réponse de CW Outlet & Supplies

Thanks! We're so glad we could make the process smooth and get your order to you quickly. Thanks for choosing us!

Cheers,
The Team at Cartridge World

Noté 4 sur 5 étoiles

The web page is not intuitive

The web page is not intuitive. Therefore I ordered a complete set of black, magenta, cyan, and yellow and paid for them. The next day I received an email stating I had items in my cart. Maybe I didn't pay after all so I paid for the cart and received a second black cartridge which I didn't want or need at this time. The ink from Cartridge World has been good, the ordering wasn't.

22 décembre 2025
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Réponse de CW Outlet & Supplies

Dear Harlen,

We sincerely apologize for the frustration with the ordering process. We understand how receiving a "cart" email after you thought you had ordered would be confusing, and we are sorry that this resulted in an unwanted purchase.

We value your feedback on our website's intuitiveness and will use it to make improvements. Since you did not intend to buy the second black cartridge, please reach out to us so we can make this right for you.

We appreciate you choosing our ink and hope to provide a smoother experience next time.

Sincerely, The Cartridge World Crew

Noté 5 sur 5 étoiles

Great products and service!

I have used Cartridge World for many years for ink cartridges and I now have a laser printer. I never had an issue with their products or service. Always been great! I just got a toner cartridge for my new HP printer to replace the original starter cartridge that came with it. The CW cartridge fits and works perfectly. I love saving money over buying HP cartridges. I would highly recommend Cartridge World.

26 décembre 2025
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Cathy,

Thank you so much for being such a loyal customer for all these years! We are honored that you stuck with us when you made the switch from inkjet to your new laser printer.

It is great to hear that our cartridge fit perfectly and is working just as well as the original. Replacing those "starter cartridges" is the perfect time to make the switch to a more cost-effective option, and we are thrilled you are loving the savings.

We truly appreciate your recommendation!

Best regards, The Cartridge World Team

Noté 5 sur 5 étoiles

Completely satisfied with the price and the serviceone called me after I left a…

Someone called me after I left a message at Cartridge World, explained how to buy print cartridges at a good price. He saved me from spending twice as much at an Office depot monolopy. The cartridges arrived when promised. I'm very pleased with the service and will continue to buy all my cartridges from your company.

15 décembre 2025
Avis spontané
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Réponse de CW Outlet & Supplies

Hi Susan,

Thank you for the wonderful feedback! We take great pride in being a helpful alternative to the big office supply chains.

It is great to hear that our staff took the time to explain your options and help you cut your printing costs in half. We are committed to providing that level of personal service and value every time. We appreciate your business!

Cheers,
The Team at Cartridge World

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