Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... Voir plus
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Lisez les avis des autres
The two members of staff were extremely helpful and knowledgeable. The store was like going back to the old good days where it wasn't just about profit but applying a service. I know this as I bought... Voir plus
Cycle King were particularly busy on Sunday with orders that needed concentrating on, however I was received in a friendly manner and given tools to fix the bike. Samuel and a few other colleagues kin... Voir plus
Simon at the Derby branch is an absolute star and a real asset to the company. Due to his impeccable and educational attention to detail and thoroughness we received a 5 star service on our bikes and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Coordonnées de contact
Royaume-Uni
- info@cycleking.co.uk
- cycleking.co.uk
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Good service overall
29 juin 2026
Great price. Great bike
So pleased with this purchase. Arrived on time. Assembly was easy but more importantly my Grandson loves it. A lovely sturdy bike and looks good too. Would come back to buy his next bike. Service was brilliant no issues.
16 juin 2026
Straightforward online transaction to…
Straightforward online transaction to buy 3 bike tyres.
Good website, quick service.
23 juin 2026
Great communication throughout
Great communication throughout. Really lovely items which were packaged well and sent promptly. Thank you! Will definitely buy again 👍🏻
14 juin 2026
Good quality bike
Assembly was fairly straight forward, although I did have to YouTube how to put in the front tyre. The instruction manual didn't really help with this part.
The bike is otherwise in good condition, tyres pumped up and my kids love it
27 juin 2026
Ace customer service experience
Great communication both pre and post online ordering. Then offered to assemble in store if we wanted to collect. Great onshore customer service and assistance.
27 juin 2026
Very quick dispatch and delivery.
26 juin 2026
Excellent customer service
Excellent customer service, indexed my gears on a busy Sunday morning (with no appt) and didn't charge - just suggested we leave a review online!
5 juillet 2026
Avis spontané
Excellent experience from start to end
Excellent experience from start to end. So helpful whenever I called up and were genuine too. Called me up after purchase and to let me know my bike was ready. Took plenty of time in the shop to explain everything.
22 juin 2026
I came for help with seat they didn't…
I came for help with seat they didn't charged me and they fixed it
It is a nice service
Thank you so much
30 juin 2026
Avis spontané
They did a very professional service…
They did a very professional service and repair on my old giant bike very professional
29 juin 2026
Avis spontané
Just the best
Just the best - they sorted my tyre & gave me free tools!
Great team, great shop!
28 juin 2026
Avis spontané
The staff were so helpful
The staff were so helpful, offering to fit the part that I ordered while I waited, despite being very busy. Super helpful and first rate service - it’s a shame there aren’t more shops like Cycle King. They were also really knowledgeable when I called and asked for some advice.
17 juin 2026
Great Company to purchase from
Great service and communication from this company. Delighted with my purchase which was competitively priced . Would definitely recommend and use this company again.
9 juin 2026
Fabulous
Super helpful, professional service, travelled 5 hours to source bike from store as used previously, couldn't be more happy. Ordered online, quick delivery - perfect! Thanks so much
24 mai 2026
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