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Cycleplan Avis 

4 356
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Online is easy to get the right plan for yourself and giving you a choice of paying fully or monthly... I can't give it 5 stars at this time as I don't know what the service is going to be if I need t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cycleplan Is No. 1 Ebike Insurance for advance security & money safety with options to add my accesories too, giving an option to pay upfront for a year and for a cheaper price instead of paying month... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Awsome! Great customer Service delivered by Josh.Explained clearly the product with courtesy. Yearly premium just under £50 so bye bye for car and its hefty prices and its pollution and its sedentr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy to navigate the quote and buy app, great that you can tailor the level of cover to your own needs, and not have to pay for cover you dont need. Very reasonable price with a great introductory sav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance de vélos
  2. Agence d'assurance
  3. Courtier d'assurances
  4. Compagnie d'assurance

À propos de Cycleplan

Écrit par l'entreprise


We arrange specialist bicycle insurance for cyclists.

Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.

At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

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4,5

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,5

Tous les avis

(4 356)

522 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Bike cover

Price.ease of website.

12 juin 2026
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Réponse de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles

No problems

No problems. Quick and easy to sort

9 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Eay to use website

Easy to use website. Wide range of options to pick what cover you need. Would recommend

10 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Easy to set up.

Can only say this service was very easy to set up with a good choice of cover options. Cheaper than some others I looked at.

8 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Sales advisor was very helpful over the…

Sales advisor was very helpful over the phone I have hearing problems he explained everything clearly for me to understand good communication would recommend

9 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 3 sur 5 étoiles

My husband manages this insurance for…

My husband manages this insurance for me. The policy is excellent.
We had an email with the policy in my name as insured, but physical documents showing my husband as insured.
Last year we had to speak to get this rectified.
I understand this is a multi bike policy. My husband does not cycle and tbh the insurance schedule says 'The insured is my husband' not me.
A simple reissue of the document in my name would have been clearer.
But policy is v good
Thankyou
Denise

6 juin 2026
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Réponse de Cycleplan

Hi Denise, thanks for taking the time to leave us a response and your feedback.

We are sorry for any confusion and inconvenience caused by the policy documentation.

It is likely that when you contacted us previously, our advisor explained how our family cover operates. With Cycleplan's multi-bike policies, one policy can cover all of your family's bikes, and immediate family members living at the same address can benefit from selected cover options, such as Personal Accident and Public Liability, at no additional cost.

As a result, it is not unusual for one family member to be shown as the policyholder while other family members are listed as insured persons under the policy. This arrangement would not affect the validity of the cover or cause any issues in the event of a claim, as all eligible family members included under the policy are insured in accordance with the policy terms and conditions.

However, we appreciate that receiving documentation showing different names may have caused uncertainty, but this is the name that was chosen to be on the policy in the first place. We are always happy to review policy documentation with our customers to ensure everything is clear and accurately reflects the cover in place.

Thank you again for bringing this to our attention, we appreciate your feedback and are sorry that you feel disappointed with this. If you would like to discuss anything else, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you.

Kind regards,
The Cycleplan Team

Noté 5 sur 5 étoiles

Bike insurance

U
Outstanding

7 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 4 sur 5 étoiles

Didpleased exactly as expected

Did exactly as expected

31 mai 2026
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Réponse de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 4 sur 5 étoiles
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Réponse de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles

Great service and efficient…

Great service and efficient communication when I entered my address incorrectly it was corrected quickly and new documents sent out immediately.

4 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

E bike insurance

I didn’t have to wait to be connected and , although it was a longish call I never felt rushed. The insurance deal I was asking about was clearly explained and I was valued as a customer.My questions were answered honestly so that I felt confident that I understood what I was paying for.
Honestly, one of the best phone calls I’ve had not only in dealing with insurance but in comparison with other household, ‘keeping life on track ‘arrangements one has to cope with: audible, friendly and efficient.Thank you Peter!

5 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Easy to get a quote which was very…


Easy to get a quote which was very reasonable.

3 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

The simply explained options you had…

The simply explained options you had for the cycle insurance. Good value for the cover given.

4 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Ease of use and the help I received

Ease of use and the help I received

4 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 4 sur 5 étoiles

So far not a problem

So far not a problem. I will review my opinion if (hopefully never) I have to make a claim on the policy

3 juin 2026
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Réponse de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles

Two E-bikes insured!

I needed two brand new e-bikes insured and the quote seemed fair. I liked the simplicity of their system. Highly recommend.

1 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

On line application easy to use…

On line application easy to use notifications for plan easy to download phone call help if you need it

2 juin 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Very easy and quick

Very easy and quick

31 mai 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Helpful service and good value

Arranged cover via telephone. Helpful advisor, all sorted relatively quickly and most importantly the policy feels good value for the level of cover provided.

30 mai 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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