Ho creato un account senza però aver sottoscritto nessun abbonamento. Hanno prelevato un pagamento di 37 euro per un abbonamento che non esiste. Il mio account infatti non aveva nessun abbonamento at... Voir plus
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Lisez les avis des autres
This app structures an effective yet at the same time medically safe meal plan! It works around health issues such as diabetes and high blood pressure; You receive a personalized cycling coach. You ma... Voir plus
L'entreprise a répondu
I only replied the questions they asked you to send a plan, and omg just even from that it's so obvious it's a scam they're marketing health but it's just opposite, by asking you your age and height a... Voir plus
Poor service all round. Food plan didn’t arrive; complained; had a 50% refund to then have the app shut down on me altogether. So, paid £30 odd for nothing. Total waste of money - should be such a g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Cycling Diet
Écrit par l'entreprise
CyclingDiet is a certified Training and Nutrition program designed for people looking for the most efficient ways to reach their body and health goals.
🚀 New UPDATE - now provided as an interactive mobile APP to make the process of achieving your goals easily manageable and super exciting.
CyclingDiet app:
👉 The most efficient training app that adapts to you
👉 Personalized meal plans designed to complement your daily routine and ensure you reach your desired goals
👉 All in one place: knowledge section, workouts, warm-up and cool-down sessions, hundreds of tasty yet simple recipes to prepare & your personal nutrition guide.
👉 24/7 support.
Join us at CyclingDiet today! 👈 Click here
Find us on Google Play and the App Store!
Coordonnées de contact
Etats-Unis
- cycling.diet
1,4
Mauvais
301 avis
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Disappointing reliability
Set up.was straight forward. However, the app has been buggy. I have contacted the firm to request a full refund as I have only managed to complete one ride. Their website states they only give partial refunds which is atrocious.
In order to cancel you have to.prove that the plan does not meet what the website says it will. Ridiculous. I have, however, sent images of the app showing it not working due to needing
location services. They they switched on and therefore, I cannot understand why it worked one say and then wont 3 days later.
It is strange why other apps such as Garmin connect and strava cannot be linked. They are much more reliable it seems, plus I could record using my watch as i would any other activity.
I have also been unimpressed by not being able to see what the workout is ahead of time, so that I am unable to plan my days appropriately and rearrange the schedule if required. I have been trying to view what the second ride of my plan should be today, and as the location services problem has kicked in I cannot view any of the exercises or the length of the ride I should do. Not knowing the time frames for the exercise makes it unworkable to plan in to every day life. This makes it unworkable for busy family life.
As the app did work on the first ride I am confused why it won't now. I have restarted my phone. No difference. I uninstalled and reinstalled the app. Same thing occurred... that is no location services are available.
I also purchased the exercise plan without being able to see it first. It is typical exercises that I have lots of free access to elsewhere. Not really worth the money you charge.
I at least want a full refund, not the partial one offered.
UPDATE: I received a full refund. quickly too. I have just used Garmin Watch plan instead for now and discovered Training Peaks do free plans too. The beauty of Cycling.dietv would have been the food plan that went alongside it as well.
6 janvier 2022
Avis spontané
Réponse de Cycling Diet
Hello Tom,
Thank you very much for taking the time and sharing your concerns.
We have forwarded your message to our product development team to investigate your mentioned issues so that they would be solved asap and wouldn't occur in the future. We would like to speak to you regarding this situation to get to the bottom of the issue and provide you with the best solution. We would highly appreciate your collaboration.
We have requested your contact information via the Trustpilot platform. Please, provide us with your email, so we can locate your user and contact you.
We are sure we can find the best fitting solution, so you can continuously enjoy the program and remain our valuable community member.
We are looking forward to hearing from you.
Respectfully,
Cycling Diet Team
Run away for this scam!!
I paid for the program, couldn't have the chance to use it and then it expired. Now they want me to pay again. This program sucks!!
2 janvier 2022
Réponse de Cycling Diet
Hey Rodrigo,
Thank you for taking the time to share your concerns.
As you buy the subscription to our program, you choose your subscription time, and it becomes active from the day you make the payment. As the selected subscription time expires, you will be kindly asked if you'd like to continue with the subscription.
Nevertheless, we would like to hear from you more regarding this situation. Perhaps there was some miscommunication. We have forwarded your contact email, which you have provided us with, to our customer care team, and you will be contacted shortly.
We hope to solve this right away!
Sincerely,
Cycling Diet Team
Amazing service
Amazing service. I can honestly say this is a great cycling program that truly works! I'm really enjoying the exercises and meal plans. I've already recommended your program to all of my friends. Keep doing well!
30 décembre 2021
Avis spontané
Réponse de Cycling Diet
Hey Luhrs,
What a pleasure to hear such enthusiastic feedback!
We are more than happy to hear you're enjoying your journey with the program, and we're hoping to hear from you more often! We'd be so glad to have you in our closed group for the CyclingDiet crew and hear from you there; if you're not a part of it yet, please find us at: https://www.facebook.com/groups/cyclingdietcommunity.
Best Wishes,
Cycling Diet Team
can not cancel the subscription
20 décembre 2021
Réponse de Cycling Diet
Hello there,
Thank you for reaching out to us.
It's unfortunate to hear you decided to leave. Nevertheless, if you like to cancel your subscription, you can simply contact our customer care team via email at hello@cycling.diet to get your subscription canceled so that no future charges would occur.
Your email has been forwarded to the team, so they will check for your user in the system and contact you immediately.
Looking forward to solving the issue.
Sincerely,
Cycling Diet Team
Just started with the app, good so far.
Just started with the app, had some trouble logging into the website...Everything seems to be working now.
19 décembre 2021
Avis spontané
Réponse de Cycling Diet
Hey Mike,
Thank you for visiting us and sharing your experience with the app.
We're happy to hear you've joined the squad. If you have any concerns or issues, don't hesitate to contact us via email at hello@cycling.diet any time.
We'd be happy to have you in our community group; if you're not a part of it yet, please find us at: https://www.facebook.com/groups/cyclingdietcommunity.
Best Wishes,
Cycling Diet Team
On the road again!
Just recently started this program. Meal suggestions, pre and post workout stretches, and workout schedules seem adequate. I would like to see a manual input for work done when GPS doesn’t sync with logs. Also, probably could use some flexibility in rides, due to winter weather. Thank you for this opportunity; it provides motivation for me.
17 décembre 2021
Avis spontané
Réponse de Cycling Diet
Hello Terry,
We appreciate you taking the time!
Happy to hear you've found our app as a source of motivation to push yourself forwards.
Thank you very much for sharing your notes. We are working on the new app improvements at the moment. Therefore, your comment was forwarded to the team.
If by the time of your journey you'll have any questions, feel free to contact us any time via email at hello@cycling.diet or contact us directly via our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity.
Best Wishes,
Cycling Diet Team
Meal plan is great!
Just starting the diet I like the meal plan so far. Weather has not allowed me to use the cycling part enough yet.
11 décembre 2021
Avis spontané
Réponse de Cycling Diet
Hey Matt!
Thank you for taking the time to give us your five stars.
We're stoked to hear you're enjoying the meal plan and were able to adapt it to your daily life. We're looking forward to hearing how you're doing once you can start your training.
We'd be happy to have you in our closed group for the CyclingDiet crew and hear from you there; if you're not a part of it yet, please find us at: https://www.facebook.com/groups/cyclingdietcommunity.
Best Wishes,
Cycling Diet Team
The app is extremely incredible!
The app is extremely incredible and groundbreaking! I'm a new user of the Cycling Diet app, and I have no issues thus far. It's simple to use and keeps me on track to reach my target weight. One of my favorite aspects of this app is how beautifully it is organized. The app is straightforward to use. The colors are soothing to the eye. If you want to start into cycling, it has a lot of important information.
15 novembre 2021
Avis spontané
Réponse de Cycling Diet
Hey Shaidikia,
Thank you very much for taking the time to share your experiences with our app!
We are thrilled to hear such positive feedback and happy to have you on the team.
If by the time of your journey you'll have any questions, feel free to contact us any time via email at hello@cycling.diet or contact us directly via our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity.
Warm Wishes,
Cycling Diet Team
Amazing
Amazing! It's one-of-a-kind and extremely effective. This program was recommended to me, and it operates well. The meal content prevents "food boredom," which can occur with other apps. It provides you with a large number of statistics to track and keeps you up to date.
8 novembre 2021
Avis spontané
Réponse de Cycling Diet
Hello Leen,
Thank you for taking the time and giving us five stars!
It's always a pleasure to hear from happy users. If by the time of your journey you'll have any questions, feel free to contact us any time via email at hello@cycling.diet or contact us directly via our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity.
Warm Wishes,
Cycling Diet Team
Update from previous review:
Update from previous review:
After posting my review and emailing I received an offer from "Daniel" to help. After exchanging a few emails I elected to take a partial refund. Therefore, I moved up my rating.
I really, wish they would perform as their ads say. Once they get there, it will be a great app.
18 octobre 2021
Avis spontané
Réponse de Cycling Diet
Hello there,
Thank you for taking the time to share your feedback.
We are pleased to hear our team was able to solve your concern. As you might've been informed by our customer care specialist, the new app version of CyclingDiet was released, and hearing your expectations, we are sure you would love it.
It would be a pleasure to have you with us again, so please, do not hesitate to contact our team via email at hello@cycling.diet. Hope to hear from you soon!
Best Wishes,
Cycling Diet Team
Pretty easy app to navigate through
Pretty easy app to navigate through. Love the meal plans and the fact that it gives you the recipes. It also allows you to input your allergies! Very straight forward.
10 octobre 2021
Avis spontané
Réponse de Cycling Diet
Hey Robert,
Thank you for sharing your feedback!
We love hearing you're excited about the app, and we are looking forward to hearing from you more often!
We hope your experience is excellent; therefore, if you have any questions or need assistance, feel free to contact us any time via email at hello@cycling.diet or join our community for Cycling Diet program followers - Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity.
Best Wishes,
Cycling Diet Team
App is a game-changer
At first, I was unfortunate with the plan, but in September of 2021, they've released an app, which is an incredible game-changer. You get a REAL meal plan, which is fully adjustable (previously, it was just a pdf file), so a significant improvement. The other thing is that you can customize the cycling plan itself; you can change the number of rides, the fitness levels to reach even better results. For me, the great additional feature was the GPS, and now the app tracks your rides; you can see the history and the route you took on your last ride. So, after using the app for around one month, I've upgraded my plan from a 3-month subscription to a 12-month one. It doesn't look like I'll be using something else!
8 octobre 2021
Avis spontané
Réponse de Cycling Diet
Hi Justas,
Thank you for taking the time to leave such brief feedback!
We are so excited to hear you find the new improvements so helpful and easy to navigate. We considered every comment from our community to improve our services; therefore, we are more devoted than ever to building the best cycling program for such unique and inspiring users like yourself!
Thank you again, and if you have any questions or need assistance, please, do not hesitate to contact us via email at hello@cycling.diet.
We hope you've already joined our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity; we would love to hear from you more often!
Warm Wishes,
Cycling Diet Team
I really love the application
I really love the application, the bicycle is one of my passions that I do not exercise as competition but rather in my lifestyle, for everything it is my bedside vehicle. And if I can also use it to keep fit, I'm happy and it seems ideal. Also the recipes are powerful and energetic and nutritious for this exercise. I want to do them all. I'm lovin 'it!!!
7 octobre 2021
Avis spontané
Réponse de Cycling Diet
Hello Yesica,
Thank you so much for such a lovely review!
We are so thrilled to hear about your positive experience using our program, and we can't wait to hear from you again! Keep up the great work building a healthy lifestyle.
If you have any questions or need assistance, please, do not hesitate to contact us via email at hello@cycling.diet or join our community for Cycling Diet program followers - Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity.
Best Wishes,
Cycling Diet Team
This is a decent app for bikers and…
This is a decent app for bikers and dieters. It combines food Management and work outs. It streamlines everything.
6 octobre 2021
Avis spontané
Réponse de Cycling Diet
Hello Narendra,
Thank you for sharing your feedback.
We are happy to hear you find the combination of meal plans and workouts helpful and easy to use. We hope to hear from you more often; therefore, if you have any questions, feel free to contact us via email at hello@cycling.diet any time!
We hope you've already joined our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity; we would love to hear from you more often!
Best Wishes,
Cycling Diet Team
A must for cyclists
This is a very useful App for tracking your cycling goals and actions. Easy to download and use.
5 octobre 2021
Avis spontané
Réponse de Cycling Diet
Hey Jezza,
Thank you for sharing your feedback.
It's such a pleasure to hear about your positive experience with the CyclingDiet app. If there is anything, we can do to make your experience even better, please, do not hesitate to contact us via email at hello@cycling.diet!
We hope you've already joined our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity; we would love to hear from you more often!
Best Wishes,
Cycling Diet Team
Great app
I really like using this app, it has so many great features such as logging calories, telling you how many you have burned and clearly showing your weight loss on a handy graph. The meal plan is very detailed and allows you to add allergies and foods you don't like.
I would like to see an article on stretching or a reminder notification to do this before/after a ride and different stretches to do based on the ride I did.
1 octobre 2021
Avis spontané
Réponse de Cycling Diet
Hey Hannah,
Thank you very much for sharing your feedback.
We are thrilled to hear you are enjoying the program. Thank you so much for sharing your feedback on possible improvements on the CyclingDiet app! We are forwarding this to our product development team.
If there is anything else we can help you with, feel free to contact us any time via email at hello@cycling.diet.
We hope you've already joined our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity; we would love to hear from you more often!
Best Wishes,
Cycling Diet Team
Wanderful weight loss app!!
This app structures an effective yet at the same time medically safe meal plan! It works around health issues such as diabetes and high blood pressure; You receive a personalized cycling coach. You may begin the app as a newbie but before you know it you'll be expert. The app helps you keep up with your activities along with the dates an times you did them. It's also motivating for those days you don't much feel like keeping up your routine by providing daily motivation and tips!
30 septembre 2021
Avis spontané
Réponse de Cycling Diet
Hello Brandi,
Thank you so much for this amazing feedback!
We are thankful to have such wonderful members like yourself. If there is anything, we can do to make your experience even better, please, do not hesitate to contact us via email at hello@cycling.diet!
We hope you've already joined our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity; we would love to hear from you more often!
Best Wishes,
Cycling Diet Team
Great program
29 septembre 2021
Avis spontané
Réponse de Cycling Diet
Hello Gabriele,
Thank you very much for your feedback!
We are delighted to hear from you!
If you have any questions or need assistance, please, do not hesitate to contact us via email at hello@cycling.diet, or join our community for Cycling Diet program followers - Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity
Hope to see you there!
Best Wishes,
Cycling Diet Team
I love this application!
I love this application!
The "Feed" Section has tons of pertinent information very well organized. The "Training Plan" section is an incredibly versatile tool for setting up an exercise regimen. The "Meal Plan" section takes the stress out of recording all your meals manually and is a great tool!
28 septembre 2021
Avis spontané
Réponse de Cycling Diet
Hi Joe,
Thank you very much for such a brief review!
We are thrilled to hear you're enjoying the new mobile app! If there is anything, we can do to make your experience even better, please, do not hesitate to contact us via email at hello@cycling.diet!
We hope you've already joined our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity; we would love to hear from you more often!
Hope to talk to you soon,
Cycling Diet Team
Awesome App..
Awesome App... One of my friend recommended this app and I tried it and loved it!!!
Highly recommended, Cheers...
25 septembre 2021
Avis spontané
Réponse de Cycling Diet
Hello Gaurav,
Thank you for sharing your feedback.
It's such a pleasure to hear this. Such reviews are the best proof of our work!
Feel free to contact us any time via email at hello@cycling.diet if you have questions or need any assistance.
We hope you've already joined our Cyclists Community group on Facebook - https://www.facebook.com/groups/cyclingdietcommunity; we would love to hear from you more often!
Best Wishes,
Cycling Diet Team
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