Dailytelegraph Avis 

I took out a digital free trial subscription which ended up as a £12.99 per month paid subscription. This took about 30 seconds to set up. However, I no longer wish to have a subscription and I have just spent 30 minutes trying to find a way to cancel it. The Telegraph provides no option to cancel online but instead, they insist that you have to PHONE them. Could it be that they've built in a level of complexity so that they can profit from it or is it that, as an organ of the Tory Party, they haven't yet moved into the digital era?

CANNOT CANCEL SUBSCRIPTION! Absolutely no way to cancel subscription through all platforms! This has to be illegal and I will now be calling the Police and also reporting them to FCA and other trade bodies! Disgusting behaviour! AVOID AVOID AVOID

Following my earlier review, and actually speaking to a real person, Clive Morgan, The Telegraph accelerated through a few gears, and emailed me yesterday, promising to get my cancellation/ Refund sorted out. Well done Clive, who called me today to check on progress, and Tyler, who emailed me and tried to call me yesterday, for sorting this out.
5 stars for their help, but downgraded to 4 stars as All Service suppliers need to STOP the disastrous policy of Working From Home and Get Employees out of their PJ's.

Will I get any response. I doubt it but here goes. Honest John column has vanished. No explanation,nothing. There is now anew consumer column,dealing with cars,motoring etc. Joial looking cove running it. he has given me an address to write to,but asking for my Consumer Number.???
What the heck is that all about.
Somebody have the guts,where with all to reply please.

Yet aother vile, hate filled report from Chris Moss telegraph 'destination expert' ha ha. I do agree with some of the views on Cornwall being over rated but there's a point where journalism crosses from the informative into hate filled bitter rantings of someone with seemingly nothing good to say. Shame when so called journalism is so poor it has to spread bitterness and ridicule to get column inches. Perhaps he could spend his time telling us where to go and informing rather than these continuous angry rantings in what I feel is now a gutter hate filled paper. How this paper has fallen. I used to subscribe to it, now I wouldnt wipe my dogs bum with it. Ps I don't live in Cornwall but East Anglia.

Really interesting to be read.
The customer care service also was good enough.

This is not the correct review site for the Daily Telegraph which should be telegraph.co.uk
Like the previous reviewer I had the same experience and will now leave a review on the correct site. I paid a subscription and still can't leave a comment and am asked to subscribe again.

This newspaper is using the Covid-19 as an excuse for providing zero customer service to their subscribers. I wanted to change my subscription method, and it got rejected. Then I got a message saying that my subscription has been CANCELLED, even though I have paid up front for the next three weeks. The email I got gave me a phone number to call. When I called it a recorded message said that the subscription helpline was closed due to Covid-19. I needed to speak to a human being, not look at a website as the recorded message advised. ABSOLUTELY SHOCKING SERVICE, DAILY TELEGRAPH!