Daisy London Avis 

690
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Replaced a pair of faulty earrings immediately with no fuss, even after a few months of wear. Great company that sell good quality items. I have paid hundreds elsewhere for the same quality. I won’t b... Voir plus

Noté 5 sur 5 étoiles

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Voir plus

Noté 5 sur 5 étoiles

I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The costumer service is 10/10. My personalized necklace broke 5 months after receiving it so I no longer could wear it. I emailed the costumer service with what I should do/ask a jeweler to fix is... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Effortless, everyday jewellery with meaning.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

690 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,8

Tous les avis

(690)

76 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great jewellery and great customer service

Great jewellery and great customer service.

I ordered a pendant and a matching ring with natural stones. The items look wonderful, just like on the website. The ring sizing is perfect.

Beautiful packaging, quick delivery, and items exactly as described, exceeding expectations.

9 janvier 2026
Avis spontané
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Réponse de Daisy London

We are so happy to hear this Julia, thank you so much for taking the time to share your experience :)

- The Daisy Team x

Noté 5 sur 5 étoiles

Excellent jewellery supers customer service

Love this brand but this time the bracelet snapped . Contacted customer service with pic and order number and received a swift reply and replacement with no charges cannot recommend this company enough and this is the first time I have had an issue with any purchase and it was sorted so quickly and painlessly
Do go and look the jewellery is amazing

28 janvier 2026
Avis spontané
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Réponse de Daisy London

Thank you so much Sophie for writing such a lovely review - it means so much to us!

- The Daisy Team x

Noté 5 sur 5 étoiles

Placed an order for one of their…

Placed an order for one of their beautiful rings and had to contact customer service due to a couple of queries. Call answered immediately and the customer service was exemplary. Cannot fault this company for its products and professionalism. They DO care. Highly recommend and will be ordering again in the future. Thank you :)

23 janvier 2026
Avis spontané
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Réponse de Daisy London

This is a really lovely review, thank you so much Jane for taking the time to share your experience! We are so happy our team could help you :)

- The Daisy Team x

Noté 5 sur 5 étoiles

Beautiful pieces for jewellery

Beautiful pieces for jewellery, and happy to help when something needed exchanging. Brilliant customer service and good quality products

25 décembre 2025
Avis spontané
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Réponse de Daisy London

Thanks so much for your kind review, Emma!

- The Daisy Team x

Noté 5 sur 5 étoiles

Simply Stunning Service ❤️

I purchased the Estée Lalonde Octagonal Necklace and Harlequin jewellery case in December with some vouchers I’d had for my 50th. Firstly the packaging was stunning, the attention to detail spot on. Both products were beautiful, the design details on the jewellery case stunning. I love when things are so considered and I’m notoriously hard to please. I was super impressed. Not only that I lost the necklace on Boxing Day. I still had the pendant, when I contacted them to ask for a link to purchase just the necklace, they shipped one out FOC. I really didn’t expect that at all. That for me is just exceptional service and why I will continue to purchase and champion this brand. So grateful ☺️ such service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

15 janvier 2026
Avis spontané
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Réponse de Daisy London

Wow, what a glowing review! Thank you so much for taking the time to share your thoughts Angela, and we are so happy that you've had such a lovely experience shopping with Daisy :)

- The Daisy Team x

Noté 5 sur 5 étoiles

I love my bracelet

I love my bracelet. It's so shiny and fits well with my other pieces. I ordered this when on offer, so even better with a discount.
Great shopping experience and rapid delivery. I also loved the packaging

5 janvier 2026
Avis spontané
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Réponse de Daisy London

Thank you for your review Minnie, we are very happy to hear that you love your new bracelet!

- The Daisy Team x

Noté 5 sur 5 étoiles

Fabulous earrings

Fabulous earrings, beautifully packaged and swift delivery. Excellent quality & service

11 décembre 2025
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Réponse de Daisy London

We're so glad you think so, Mark!

- The Daisy Team x

Noté 5 sur 5 étoiles

Cute earrings

Delivered on time. Earrings perfect for my granddaughter to wear to school, but still very pretty.

11 décembre 2025
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Réponse de Daisy London

Thank you for your lovely review, Anna - we're super happy your granddaughter loves her new earrings.

- The Daisy Team x

Noté 2 sur 5 étoiles

Disappointed in the quality over a few months

I have owned two "chakra" necklaces now, each has worn back to greenish silver on the pendant within a few months. As far as I know Im not doing anything I shouldn't be.
Initial exchange, and now return via mococo has been swift, but sadly the jewellery doesn't seem very robust at all!

27 décembre 2025
Avis spontané
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Réponse de Daisy London

We're so sorry to hear this, Claire.

This certainly should not be happening provided the care advice has been followed, and I'm glad our stockist Mococo could assist. However if you need any further help or recommendations on how to care for your jewellery and ensure it lasts as long as possible, please feel free to reach out to our Customer Care team at info@daisyjewellery.com.

The Daisy Team x

Noté 5 sur 5 étoiles

Chunky Gemstone ring

Lovely statement ring, highly effective. Looks good. Great vfm. Very happy with ring, and Daisy always excellent to deal with.

25 décembre 2025
Avis spontané
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Réponse de Daisy London

We're so happy to hear this, Shaun - thanks so much for your lovely review.

- The Daisy Team x

Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service. Big shout out to George who arranged for an additional item to arrive before Christmas. High quality jewelry too. I highly recommend Daisy.

24 décembre 2025
Avis spontané
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Réponse de Daisy London

We're so glad our Customer Care Team could help you, Kane - thanks so much for your kind review :)

- The Daisy Team x

Noté 5 sur 5 étoiles

I highly recommend this brand

I highly recommend this brand. The quality of the jewellery box purchased is fantastic.
I had to contact customer service with an issue, and their response was incredible. I will definitely buy from them in the future!

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer services

Daisy is a great company who provide excellent customer services, especially over the busy Christmas period regarding processing refunds. They are very efficient and very friendly. I would definitely recommend this company.

16 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I received excellent service from the customer care team

I received excellent service from the customer care team following some issues with my order. There were a couple of problems and the customer care team were easy to contact and always polite and helpful. Particularly with regards to the second issue when they proactively contacted me to explain the further delay. Issues will always happen but I felt the team dealt with the issues efficiently and were extremely helpful.
The jewellery was also beautiful, would thoroughly recommend

28 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Excellent Customer Service

I purchased the Polly Sayer Chunky Tidal ring in 18k gold plating for my partner who absolutely loved it.

However, after a few months the ring started to show visible signs of tarnishing and after 6-9 months was almost completely silver.

When I let Daisy know and send them my photos, they were absolutely fantastic about it and instantly sent out a replacement.

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service by George

Great customer service by George, timely review of my issue on a What’s App communication and received replacement earrings of my choice, with no quibble.
As my broken earrings were no longer available, I could choose a similar value pair which was very amicable and am very pleased overall with Daisy, this was the first time I’d had a broken pair but it was all easily resolved, thanks so very much, happy Christmas Daisy 🎄💝

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A very rewarding customer experience

A very rewarding customer experience! There was a problem with the delivery which was rapidly resolved and dealt with in a pleasant and timely manner.
So unusual these days and a credit to the company and their customer service team.

8 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Iv had problems with gold that…

Iv had problems with gold that tarnished. Two times!

I still give a high grade because of the great customer service and refunding my money for new buys. Now lets hope their silver is better

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The most incredible customer service—and the jewellery is amazing!

I’ve been a customer of Daisy London jewellery for years—every item I’ve purchased for myself (or as gifts) has been high quality. The reason for this review is the brilliant customer service they consistently provide—it goes above and beyond. Huge thanks to George in customer service for the amazing response, particularly as Royal Mail was at fault. Fantastic jewellery, great prices and incredible service—you’ve got a customer for life!

21 novembre 2025
Avis spontané

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