Very disappointing experience
Very disappointing experience. My appointment was effectively cancelled just 2 hours beforehand with an excuse about an “emergency,” and I was told to travel to Richmond instead. When I said that wasn’t feasible, I was told she would get back to me, but she never did. What makes it even more questionable is that if it truly was an emergency, how was she suddenly able to offer me an appointment the very next morning? Poor communication, unprofessional handling of the situation, and a complete waste of my time.








