Dako Furniture Ltd Avis 

7 662
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely bed. . Well made and sturdy. I put it together by myself. Looks beautiful in room. Looks and FEELS way more expensive.Delivery was smooth and on schedule. Customer services responded very fast... Voir plus

Noté 4 sur 5 étoiles

Paris 203cm sliding door white wardrobe Very friendly couple delivered, worked hard with the assembly. Tidied everything up afterwards. Super wardrobe, solid and sturdy and looks amazing in the... Voir plus

Noté 4 sur 5 étoiles

Placed an order for bedroom furniture; all went smoothly. Missed out on 5 stars as the phone number advertised, but no one answers. I had pre-purchase questions and ended up ordering after several fa... Voir plus

Noté 3 sur 5 étoiles

Delivered quick, communication awful. No idea what time it was coming on the day. Instruction manual for setting up, the pictures are so small it’s extremely hard to see what should go where. I... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Dako Furniture offers modern furniture, which is equipped with corner sofa beds, sliding door wardrobe and bedroom sets. Guaranteed quality with us.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 17 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(7 662)

457 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Second to none

Third wardrobe I’ve purchased from Dako. I personally rate the following as ‘Outstanding’….
Communication, Delivery, Quality, Professionalism, Assembly

16 mai 2026
Noté 5 sur 5 étoiles

Love my new wardrobes 😍

Love my new wardrobes 😍
Greg and Drako were absolutely brilliant, they kept me updated as to when they'd arrive, they were very respectful of my new home and they did an absolutely fabulous job, putting together my three beautiful wardrobes.
They worked non stop and I was very pleased with the finished products. I will definitely be buying more furniture from Dako Home, and I'd highly recommend them to family and friends 👍🥰🤗

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t stick to their delivery times

Don’t stick to their delivery times, even though they give you multiple time slots to pick from. Then not all correct parts. Finally when sofa was finally assembled, it is incredibly weak and wobbly. I think it will last a couple months max

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Good quality

Good quality, great value for money, delivery has been quick and smooth, Brendan delivered our sofa, he’s courteous and friendly, overall great service! Well done Dako!

14 mai 2026
Noté 5 sur 5 étoiles

We’re really happy with this corner…

We’re really happy with this corner sofa. The quality is excellent for the price, and it looks much more expensive than expected. Assembly was straightforward and easy to follow, which made the whole process stress-free. Delivery was smooth and the delivery team were polite, professional, and respectful. Overall, a great experience from start to finish — would definitely recommend.

7 mai 2026
Noté 5 sur 5 étoiles

An excellent service

An excellent service. I was kept informed of the date and then the more or less exact time The man who came was very pleasant. Took his shoes off. Built the wardrobe....very efficient. No complaints at all...im delighted....

13 mai 2026
Noté 3 sur 5 étoiles

Delayed Order and Poor Communication

I placed an order with Dako on 28th April with delivery expected for 12th May. Despite this, I only received communication regarding a delay on 11th May, and that was only after I had already emailed them myself on 8th May chasing for an update.

I was then informed that the wardrobe had not even been produced yet and, even now, there is still no confirmed delivery date.

The main issue has been the complete lack of communication and customer service throughout this process. Contact has only been made via email despite me specifically requesting direct phone contact multiple times. I have also been unable to get through to them by phone myself.

For a company taking full payment upfront for large furniture orders, this level of communication is unacceptable. Customers should not have to repeatedly chase for updates days before expected delivery dates.

To make matters worse, the only resolution offered so far has been a £30 goodwill gesture despite the missed delivery expectation, lack of transparency, inability to contact the company properly, and ongoing uncertainty regarding when the order will actually arrive.

Very disappointing experience so far and not a level of service I would expect when spending this amount of money.

UPDATED 08/06/26
After five weeks from originally placing my order, I can now finally leave a review of both the service and the product.

My experience with Dako was mixed. The initial stages were frustrating due to delays, poor communication, and the lack of updates regarding my order. I felt I had to chase for information myself, and the customer service experience fell well below my expectations.

However, once the issues had been resolved, the experience improved considerably. The delivery process was smooth, and the delivery driver was extremely helpful, bringing the wardrobe into the property on his own without any issues. The assembly was also completed quickly and professionally within the scheduled time slot, which made the whole process much easier.

Most importantly, the wardrobe itself arrived in good condition and I am very happy with the finished product. While I still believe Dako needs to improve its communication and customer service during the ordering process, it is only fair to recognise that they ultimately corrected the situation and delivered a quality product.

Overall, this was an experience that started poorly but finished much more positively. The final delivery, assembly service, and product quality have significantly improved my view compared to when I originally left my review.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Pitsoor Lounge Set

Quick and clear order confirmation. On time delivery. Great price and quality product, just as described. Easy to assemble for one person. Looks good and feels comfortable to sit on. Loved the free blanket and goody bag 😁

7 mai 2026

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