I purchased these shoes based on the size indicated on the product detail page. The sizes of these shoes should be the American standard sizes. I have been wearing them for over a month now, and they... Voir plus
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BUYER BEWARE!!! Absolutely a horrific experience. They advertise free returns and expected m to pay high shipping fee to China. They wouldn’t even me return address until after offer 10% off next pur... Voir plus
I can confirm what the majority of other reviewers have said because my experience has been similar. The company is totally unresponsive. It's website says "We are unable to respond immediately due to... Voir plus
after 10 weeks of occasional wear my footwear sole has virtually worn away. the shoes are comfy but not built to last. customer service took ages to contact and reply and then went on the 30 day rou... Voir plus
DO NOT BUY FROM THESE!! SCAMMERS
DO NOT BUY FROM THESE SCAMMERS! They send you the wrong size. When you notify them , all you get are generic emails. First, they want photos. Then they will offer you $3 and keep the item. Then $8 . They tell you to return at a cost of $20.
After weeks of trying to get my £50 back I have given up. Now I have a pair of poor quality boots that don't fit. KEEP AWAY FROM THESE SCAMMERS!!
I ordered 2 pairs of shoes
I ordered 2 pairs of shoes. One pair I got was not what I ordered. The other pair I don’t believe matches what was advertised but regardless, the quality was certainly subpar. Then I tried to return them and get a refund. I got a string of emails try to convince me to keep them. They first said it was $20 return fee. Then they offered me $3 and I keep the shoes, then $8 and I keep them. Finally, after several emails. It’s ok fine, return them but the shipping cost is on you.. to China.. and there is still a $20 return penalty. And nothing until they are received. At this point I’m sure the answer will always be they were never received and I’ll get nothing. This is a TERRIBLE company to deal with. You should NEVER buy from them EVER!!!
Website says they accept returns
Website says they accept returns. That's a flat out lie.
Ordered Size 9 shoes
Ordered Size 9 shoes. Shoes delivered had no size markings on them but were clearly much smaller and would not fit. They were also very low quality and nowhere near near worth $39.99. After stating this clearly in my first email, they asked for more information. After a second round, they simply told me I would have to spend half as much as I paid for the shoes to mail them back to China before they decided whether they could refund my money and that a better suggestion would be to give them to a friend with smaller feet. Seriously.
Shoes do not have a size on them
Shoes do not have a size on them. They don't feet right and hut my feet. when I wanted to return them they offered me $3 to keep them the $5 then $8. when I tried to ship them back it was going to cost $60. I though them in the trash. Their garentee is garbage. DO NOT ORDER FROM THESE PEOPLE. Total scam.
Finally
Finally, I found shoes that could survive backpacking trips and make my feet happy.
Robbing thieving scammers
Took 4 - 5 weeks to turn up. When they did I put them on and thought, “very light, quite comfy, happy camper”. 3rd time on the feet the lace loops detached from the left boot. Contacted their “Brilliant reliable” customer service team. I received a reply saying thank you, the problem has been rectified with the manufacturer. I thought…. Oooooo.. K, how does that help me, sitting here with 50 quid’s worth of useless rubber & canvass! Anyway, needless to say these scammers have gone dark and silent.
STAY AWAY FROM DALLADER. I have read practically all reviews, from various social platforms, and based on that your chances of getting anything resembling what you’re expecting is probably around 10%.
It has taken nearly a month to post this review because I foolishly thought I might hear something positive from them but no.
Good luck everyone
Arch support so aggressive it should…
Arch support so aggressive it should pay child support.Hiked Zion Narrows in wet boots for 2 days – tread pattern still looks brand new. Flat foot gang, we eating good!
I tried to return 2 pairs of shoes and pay the shipping
I tried to return 2 pairs of shoes. They say the have no hassle returns. They refused to give me a return address where to send the shoes and I am willing to pay for the shipping. Emailed them 4 times. Now I get NO response.
Terrible
1st pair, great. Second pair, 5 minutes feet hurt. They were 2 different sizes. Things poking me. Wouldn't stand behind it. Blamed me for ordering wrong size. Wanted me to pay for shipping both ways to "fix" issues. Their best offer was $5 dollar check and i keep unwearable "pair" of boots. They said that's the best they can offer and gave me 48hrs to take it or leave it. Customer service trained in divert deny and assume no fault. Won't buy again and no one else should
No concept of customer service or standard sizes
The shoes were nowhere near the size they were supposed to be. I couldn't get my foot even in enough to try and force it in. Took several days to get any response from them only to be told it was my fault for ordering the wrong size and it would cost $20 to ship them back to China.
I echo Marie Neiman & so many others on…
I echo Marie Neiman & so many others on this site. DON’T WASTE YOUR MONEY! Order wide shoe, but want was received, I can not get my foot into. Been told I had to pay $20 to return shoes to China; been offered 10% off my next order; and best yet, they would give me $3 and let me keep the shoes. It is obvious, they do not honor their 100% refund policy. DO NOT ORDER FROM THESE SCAMMERS!
Alan W. Lee
Not what I ordered
Ordered extra wide shoes, received regular shoes . Also recieved wrong color shoes. Requested to return or an exchange, have been going back and forth with them only to be offered a10% discount on a reorder. No address for return given. Worst people to do business with.
My feet used to tap out after 2 hours
My feet used to tap out after 2 hours. Now I'm clocking 20k steps daily in Tokyo – arch support feels like a chiropractor for my soles!
Sent the wrong size. Stay away!!
Sent the wrong size. After email exchanges, they will not honour any returns and will not give a refund or exchange. They say give them to a family member who wears that size!
Misleading and very poor customer…
Misleading and very poor customer service.
Shoes must be returned to China, at customers expense. My order was $80, return from Detroit, MI area was $62.35
Quality is terrible, fit is awful.
Buy it for the arch support
Buy it for the arch support, keep it for the tank-like durability. Survived monsoons in Thailand and still look fresh. Flat foot warriors, this is your armor.
Shoes are made and manufactured in…
Shoes are made and manufactured in China, which isn't mentioned anywhere, so poor quality and craftsmanship also it took over a month just to receive this crap product don't waste your money
Durable AF
Durable AF! My last pair lasted 2 years hiking everything from NYC sidewalks to Rocky Mountain trails. Flat foot crew, this is our holy grail.
Shoes not fitting
Ordered a pair of shoes which arrived but are impossible to get on my feet - opening between heel and tongue to small and no elasticity. Will try and refund through PayPal as the supplier not interested
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