So disappointed, I have many dancing leopard pieces from over the years and they were always quality and well made. I placed an order and was confused to see the shipping would be two weeks, then I no... Voir plus
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Lisez les avis des autres
I have ordered a lot from dancing leopard over the years, always high quality. I don’t know what has happened lately but it’s nothing like it used to be, cheaply made clothes, shipping from China. I w... Voir plus
L'entreprise a répondu
Have ordered with DL many times in the past and loved it. However, I felt the quality of my recent order wasn't up to the standard of before. The colours and styles are still lovely but the materi... Voir plus
L'entreprise a répondu
Some clothes were Beautiful and made well . Where some were not the greatest quality .. but still some Beautiful clothes on there .. Delivery takes a lot longer that it use to , give up to 2weeks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
WELCOME TO THE WILD We are so grateful you are here. At Dancing Leopard we hope to provide a platform to encourage you to feel confident within yourself and celebrate what is totally unique about you. We believe in sisterhood, supporting you and everybody who wants to wear our unique clothing as you adventure fearlessly through life. Be warned! Our unique, distinctive and statement prints will raise your self-expression and magnify your bold! So, whether you’re looking for mini, midi or maxi dresses in exclusive cuts and styles, a shirt dress to kick-ass in the board room, a wrap dress or leopard print dress for your wild weekend adventures or if you’re heading to the dance floor and need a going out dress - we’ve got you - whatever the occasion! Our dress size and clothing sizes range from a size 6 to a size 18 across womens jumpsuits, playsuits, dresses, eco-friendly swimwear, shirts, skirts and trousers to name but a few. So we hope you’ll feel inspired and empowered as you look through our wild website.
Coordonnées de contact
Royaume-Uni
- dancingleopard.co.uk
3,0
Moyen
789 avis
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A répondu à 97 % de ses avis négatifs
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Not worth the wait!
I was on a waitlist for several months for the pink/orange/black maxi dress and was delighted when I finally got it. Wore it to a day event and quickly realised how static it was, the ribbon tie belt is very unflattering (and not like the picture) and the dress is so poorly made that it falls down at the back of your neck so you have to keep pulling at it to adjust it. Not worth the wait and def not worth the money, I’ve had better fitting dresses from SHEIN.
6 mai 2024
Avis spontané
Réponse de Dancing Leopard
Hi Angela,
Thank you for sharing your feedback with us. We're really sorry to hear that the dress didn't meet your expectations after such a long wait.
Please reach out to our customer service team at customerservice@dancingleopard.co.uk so we can assist you and help make this right. 💗
Best Wishes,
The Dancing Leopard Team
Great customer service
Great customer service. I ordered a dress for a wedding which i loved but there was a fault with the lining. I emailed the customer service team to see if anything can be done as I had a tight turn around time. Victoria from the customer service team was amazing. Due to the time restraints I panic purchased again just in case and shortly after that I received an email to they have sent out a replacement that very day to arrive the following day too. Victoria advised that I can return the faulty item and the new replacement dress I purchased and would receive a full refund incl all delivery charges. She was brilliant 💗
24 mai 2024
Avis spontané
Réponse de Dancing Leopard
Hi Simay,
Thank you so much for your wonderful review!
We're very sorry to hear about the issues with the dress, but it's great to know that our customer service team were able to resolve this for you quickly.
We'll pass your lovely comments over to Victoria and we look forward to welcoming you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Very cool clothes
Made my first purchase through DL,I mean the clothes are gorgeous,postage was super expensive,ranging in around €15 but I got a discount code as a new customer so it brought the cost down to the price of the item I was buying,minus postage cost,anyways,I’m returning my item,so because I live in Ireland,DL don’t provide a returns label so do it yourself and returns are at your own expense,look I knew this but at the time of purchase forgot about charges on products now coming businesses in the UK but to be fair many sites seem to have that covered.So not dissing the site,the item I got was really nice,just not for me,but if purchasing outside UK you’ll be spending a bit more when purchasing and returning.So I received the item yesterday,returned it this morning by my postal service so hopefully the return will be processed swiftly
29 avril 2024
Avis spontané
Réponse de Dancing Leopard
Hi Suz,
Thank you for sharing your recent experience with us.
We appreciate your feedback regarding our express shipping postage costs to Ireland. We're actively exploring alternative shipping options to provide more affordable choices for our customers.
Regarding international returns, we acknowledge that they currently incur costs for the customer. We are continuously reviewing this and hope to have a more streamlined return journey for our international customers in the future.
We're so happy to hear your kind words about our clothing. Although the items purchased this time weren't suitable, If you ever need assistance with future orders, please don't hesitate to reach out to our customer service team.
Thank you once again for sharing your experience with us and we hope to welcome you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Returns policy is shocking for a…
Returns policy is shocking for a company this size, the minimum legal amount is offered.
1 avril 2024
Avis spontané
Réponse de Dancing Leopard
Hi Lee,
Thank you for reaching out and sharing your feedback with us.
We appreciate your input and want to assure you that all details regarding our return policy are readily available on our website, including our return page, help section, and terms and conditions. It's important to note that return policies can vary between brands, so it's always a good idea to review them before choosing to place an order.
We do offer credit notes for late returns received up to 45 days from the dispatch date if you are within this timeframe.
Should you have any further concerns or if you would like to discuss this matter in more detail, please don't hesitate to reach out to us directly.
Best Wishes,
The Dancing Leopard Team
Réponse de Dancing Leopard
Hi Charlotte,
Thank you for such a kind 5 star review!
We hope to see you back at Dancing Leopard in the future! ✨
Best Wishes,
The Dancing Leopard Team
Great items and great customer service
Great items and great customer service. Everytime I've had a query the response has been very quick. I returned two items from two seperate orders but under one barcode and they quickly resolved my query. The items are bright and colourful I have a range of blouses for work or that go with jeans as well as holiday pieces. Please keep producing new items, I love the brand! 💕
26 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Annmarie,
Thank you for taking the time to share your lovely review!
We're so pleased to hear about your positive experience with our customer service team and that we were able to resolve your query quickly.
It's also wonderful to know that the items you've purchased have became staples in your wardrobe for many different occasions!
Thank you so much for your support 💗
Best Wishes,
The Dancing Leopard Team
Amazing quality
I can't emphasise enough the quality of the clothing from dancing leopard, every single item is gorgeous down to the swimwear. Love this brand and finally found some great quality clothing.
22 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Leonie,
Thank you so much for leaving such a lovely 5 star review!
It makes us all so happy to hear your kind words about the quality of our clothing and we're delighted that you're happy with your new purchases!
Thank you for your support and for choosing Dancing Leopard.
Best Wishes,
The Dancing Leopard Team
Great fit
The fit of the clothes I’ve just ordered is superb. They seem to fit every body type. Just for reference I wear a much bigger size than the gorgeous model featured in the pictures and feel amazing in the clothes. I’ve ordered playsuits and jumpsuits this time and very happy with the print and fit so much above just ordered 3 more!
22 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Emma,
Thank you for taking the time to share such a wonderful review!
We're delighted to hear about your positive experience with our items and how amazing you feel when wearing them! 💗
Your support and custom means a lot to us, and we can't wait to welcome you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Stinking of smoke and pen drawings
I am so sad to write this as I love dancing leopards clothing but this is the second time I've had such a bad experience so I have to write a review. First order was a pink jumpsuit it arrived STINKING of smoke, the company were apologetic etc. So I got over it. I thought I will order again and all will be fine. Second order my pink leggings arrive with PEN marks on them, as if a child has been drawing on them!!! I am outraged at the lack of care in the products they are sending out. I will no longer using this company. Outrageous. I am waiting to hear back what they will say about this experience.
19 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Emma,
We're deeply sorry to hear about the issues you've experienced with two of your orders and we apologise for any inconvenience and disappointment caused. This is completely unacceptable, and we take full responsibility.
As a result, we've reviewed our quality control process to ensure such incidents are avoided in the future.
We understand that our customer service team have assisted you throughout this situation. However, should you wish to discuss this matter further or require any additional assistance, please do not hesitate to reach out to us.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best Wishes,
The Dancing Leopard Team
Absolutely love this brand .
Absolutely love this brand .
I have ordered so many times and it never fails, such amazing quality. Beautiful prints , always leaves me wanting more.
Looking forward to the summer collection. Please bring out more prints in the sookie .
Thank you
14 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Zoe,
Thank you for your glowing review!
It makes us so happy to hear your kind words about the quality of our items and we hope you'll love our upcoming summer collection.
We've noted your request for more prints in the Sookie so keep an eye out for updates!
Thank you for your continued support.
Best Wishes,
The Dancing Leopard team
Overall customer experience
Easy to use app. Emailed the team with a question about my orderand got a quick and very helpful response. Really happy with my experience.
11 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Nadia,
Thank you so much for leaving such a lovely review.
We're so pleased to hear about your positive experience and we can't wait to welcome you back to Dancing Leopard in the future!
Warm regards,
The Dancing Leopard Team
Excellent customer service
Very impressed with Dancing Leopard customer service. I had an issue with a return that was a fault of the delivery service. They responded quickly and went over and above in resolving it even though it was not a fault of theirs. Communication was excellent and it had a personal touch which is rare these days. And I love the jumper I did keep! Thank you.
6 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Anna,
Wow! Thank you so much for your glowing review.
We're sorry to hear of the issues with your return but we are so pleased to hear that our wonderful customer service team were on hand to help get the issue resolved for you.
Our team go above and beyond for our customers so your appreciation for their communication and personal touch is greatly appreciated!
Thank you for choosing Dancing Leopard!
Warm regards,
The Dancing Leopard Team
Excellent Customer Service
As well as the fab clothing, the customer service is second to none. I experienced an issue with my order and Victoria could not have been more helpful in resolving this. I will definitely buy from these again.
6 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Nicola,
Thank you for such a great 5 star review!
We're so glad to hear that Victoria from our customer service team was on hand to get the issue resolved for you.
We can't wait to see you back at Dancing Leopard in the future!
Warm regards,
The Dancing Leopard Team
Excellent customer service is the icing on the cake
I’ve been buying from Dancing Leopard for a number of years and love their standout styles. This morning however, I discovered a broken button on one of my favourite dresses. This wasn’t a quality issue; it’s been worn and washed so many times now. Anyway, because the buttons have Dancing Leopard etched into them I couldn’t just replace with an ordinary button so I emailed the site. Within an hour the lovely Victoria replied and said that of course they would send me a button, with no charge. Just lovely. Highly recommend!
6 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi Kate,
Thank you so much for your continued support and for sharing your recent experience with us.
We're so happy to hear that our customer service team were able to assist with the replacement button. We'll be sure to pass on your kind words to Victoria.
Thank you for continuing to choose Dancing Leopard!
Warm regards,
The Dancing Leopard Team
Support with a return
Needed support today to return 2 items .
Unsure of process contacted customer services to check out return options.
My e mail was answered immediately by Victoria who helped me through the process, she answered all my questions and calmly and kindly guided me through.
This was the first time I had dealt with Dancing Leopard would definitely recommend and use again especially the excellent customer care
Thank you Victoria
1 mars 2024
Avis spontané
Réponse de Dancing Leopard
Hi P Kennedy,
Thank you very much for your wonderful review!
We're delighted to hear about your positive experience with Victoria and that she was able to guide you through our returns process.
We look forward to welcoming you back to Dancing Leopard in the future!
Warm regards,
The Dancing Leopard Team
Brilliant Products & Customer Service
Gorgeous products and brilliant customer service.
Got their gorgeous Zinnea sequin mini skirt as a birthday gift and unfortunately it was faulty so started losing sequins. I contacted them providing my friend's order details and the other information they requested and they promptly provided me with a replacement skirt. The customers service provided by Victoria could not have been better and the skirt is absolutely gorgeous so it will definitely be a party staple for years to come.
21 février 2024
Avis spontané
Réponse de Dancing Leopard
Hi Joan,
Thank you for your glowing 5 star review!
We're very sorry to hear about the issue with our Zinnea skirt but we're so pleased to hear that our lovely Victoria was on hand to get this resolved for you.
We hope you continue to enjoy wearing the skirt for many occasions to come!
Warm regards,
The Dancing Leopard Team
Really lovely products and excellent service
My skirt arrived super quickly and it's beautiful. There was a slight scratch on the fabric, but when I emailed the customer service team they were super quick to respond and extremely helpful - thank you Victoria! Really lovely products and excellent service.
19 février 2024
Avis spontané
Réponse de Dancing Leopard
Hi Odette,
Thank you so much for taking the time to write such a kind review.
We are delighted to hear that our customer service team were able to resolve the slight issue for you and we will pass your thanks over to Victoria!
Warm regards,
The Dancing Leopard Team
Really unpleasant experience with this…
Really unpleasant experience with this company. My mother arrested at home and died suddenly followng unsuccessful resuscitation attempts. In my grief I was unable to return an item that I had purchased within 14 days but as it was unopened I explained the situation to customer services and asked them to accept the return as a goodwill gesture. I offered to provide my medical certificate. They insisted it be returned the next day at my own cost (£7) and then debited the £2 returns fee. No empany. No sympathy. No kindness. Just an independent business who will never profit from me again.
9 février 2024
Avis spontané
Réponse de Dancing Leopard
Hi Christina,
We are deeply saddened to hear about the passing of your mother. This is the first we have heard of this very sad news and we extend our sincerest condolences to you and your family during this difficult time.
Regarding your experience with our customer service, we aim to provide understanding and compassionate assistance to all our customers, especially during challenging circumstances. Upon hearing that you had been medically unfit, our team responded with empathy, expressing our sympathies and wishing you a speedy recovery.
For late returns, customers are required to cover return costs. Your return was 37 days outside of our timeframe for a refund but as a gesture of good will, we were happy to accept your return if it was sent back the following day. This is not our usual policy, but something we were happy to make an exception for due to the circumstances.
We are truly disheartened to hear that you have decided not to shop with us again. However, we hope that you may reconsider and that we see you back at Dancing Leopard in the future.
Should you wish to discuss this matter further or require any additional assistance, please do not hesitate to reach out to us at customerservice@dancingleopard.co.uk
Kind Regards,
The Dancing Leopard Team
Customer service is fantastic
Customer service is fantastic! small fault with my item which I sent back and another one was immediately sent out once I had provided proof of postage. Really speedy response and very kind!
7 février 2024
Avis spontané
Réponse de Dancing Leopard
Hi Nicky,
Thank you for taking the time to share your positive experience. Your kind words truly mean a lot to all of us at Dancing Leopard!
We're thrilled to hear that our customer service team were able to promptly address the issue with your item.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Kind Regards,
The Dancing Leopard Team
Exceptional Customer Service xx
Having ordered multiple items from Dancing Leopard, I've consistently experienced exceptional customer service. Their team is always quick to respond and incredibly kind. It's a pleasure shopping with them!
5 février 2024
Avis spontané
Réponse de Dancing Leopard
Hi Candace,
Wow! We can't thank you enough for your incredibly kind review, it means so much to our entire team!
Thank you so much for your custom and support.
Kind Regards,
The Dancing Leopard Team
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