So disappointed, I have many dancing leopard pieces from over the years and they were always quality and well made. I placed an order and was confused to see the shipping would be two weeks, then I no... Voir plus
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Lisez les avis des autres
I have ordered a lot from dancing leopard over the years, always high quality. I don’t know what has happened lately but it’s nothing like it used to be, cheaply made clothes, shipping from China. I w... Voir plus
L'entreprise a répondu
Have ordered with DL many times in the past and loved it. However, I felt the quality of my recent order wasn't up to the standard of before. The colours and styles are still lovely but the materi... Voir plus
L'entreprise a répondu
Some clothes were Beautiful and made well . Where some were not the greatest quality .. but still some Beautiful clothes on there .. Delivery takes a lot longer that it use to , give up to 2weeks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
WELCOME TO THE WILD We are so grateful you are here. At Dancing Leopard we hope to provide a platform to encourage you to feel confident within yourself and celebrate what is totally unique about you. We believe in sisterhood, supporting you and everybody who wants to wear our unique clothing as you adventure fearlessly through life. Be warned! Our unique, distinctive and statement prints will raise your self-expression and magnify your bold! So, whether you’re looking for mini, midi or maxi dresses in exclusive cuts and styles, a shirt dress to kick-ass in the board room, a wrap dress or leopard print dress for your wild weekend adventures or if you’re heading to the dance floor and need a going out dress - we’ve got you - whatever the occasion! Our dress size and clothing sizes range from a size 6 to a size 18 across womens jumpsuits, playsuits, dresses, eco-friendly swimwear, shirts, skirts and trousers to name but a few. So we hope you’ll feel inspired and empowered as you look through our wild website.
Coordonnées de contact
Royaume-Uni
- dancingleopard.co.uk
3,0
Moyen
789 avis
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A répondu à 97 % de ses avis négatifs
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Love Dancing Leopard
Love Dancing Leopard! Great clothes and customer service! Made a mistake with my order, emailed customer service and it was sorted straight away! Very impressed! Thank you
20 novembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Jacqueline,
It makes us so happy to hear that you love our clothes and are impressed with the service received.
Thank you for taking the time to share such a great review!
Kind Regards,
The Dancing Leopard Team
Excellent customer service
Excellent customer service! I couldn’t access my new customer discount so emailed them. They responded immediately and gave me the code which worked perfectly. Can’t wait to open my first parcel of a gorgeous fluffy jumper. They were super friendly too 😊♥️
16 novembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Victoria,
Thank you so much for sharing your 5 star review!
It's wonderful to learn that you received excellent customer service and we hope you loved your new fluffy jumper!
Kind Regards,
The Dancing Leopard Team
Really really slow returns policy….
Really really slow returns policy that you have to pay for has put me off ordering anything again
30 octobre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Justadele,
We are sorry to read your review. We do allow up to 14 working days from the date you send your return to complete the refund process, however, typically, it is much quicker.
It is a shame your experience has put you off from ordering with us in the future, should you wish to discuss anything further, please do not hesitate to contact our customer service team.
customerservice@dancingleopard.co.uk
Thank you,
Kind Regards,
The Dancing Leopard Team
Fantastic products and great customer service!
I’ve ordered a few things from Dancing Leopard and have never been disappointed. I ordered a dress for a friend’s wedding and lost count of the amount of compliments! And have also had some lovely blouses for work. To top it off, when I got returns labels mixed up and returned the wrong item to them instead of another retailer (doh!), they were on the case immediately and returned it direct to the other retailer for me. Fast, responsive and super helpful!
13 novembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Sophie,
Thank you for leaving your 5-star review.
There is nothing more rewarding than hearing that you have received countless compliments while wearing Dancing Leopard!
It's an easy mistake to make and we are thrilled to learn that we were able to assist you efficiently.
Thank you for your custom and support, it means so much to us.
Kind Regards,
The Dancing Leopard Team
Love love love the dresses and blouses…
Love love love the dresses and blouses I have purchased from this company!! Great style and quality. Absolutely recommend!!!
8 novembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Cheryl,
Thank you for your 5 star review!
We love love love to read such positive things about our clothing, it means so much to us!
We thank you for your support,
Kind Regards,
The Dancing Leopard Team
Lovely dress but very long and on the…
Lovely dress but very long and on the generous side. I’m 5’6” and it was much too long for me. Disappointed as when I ordered, returns were included in the delivery cost but I was still charged to return the dress. Won’t be ordering from you again
21 octobre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Mr.Kitchen,
Thank you for sharing the points raised.
It would be great to know which dress you are referring to so that we can pass your feedback on to our production team.
I am sorry to hear of your disappointment regarding the return fee. As an independent business, we've had to make this difficult decision to protect our future.
Should you wish to discuss this further with us, please contact customerservice@dancingleopard.co.uk
Thank you,
Kind Regards,
The Dancing Leopard Team
Amazing customer service
They are my go to for dresses, i just love them. Ive always been impressed with the quality. A belt from a dress i had a couple of months became faulty. I emailed their customer service and had a response within the hour. I sent them pictures and they got back to me promptly and said they would ship a new one out to me right away. And thanked me for you continued custom.
You can’t ask for more than that. 😊
6 novembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Natalie,
To hear that we are your go-to for dresses is wonderful!
I am so happy to hear that our customer service team assisted you promptly and they are right, we cannot thank you enough for your continued loyalty and support.
Kind Regards,
The Dancing Leopard Team x
So pleased
I ordered the Dove Dress in Bamboo size 18, and wow! I find it really hard to buy dresses that fit! I am much bigger on the bust than I am on the waist and dresses usually just “hang”.
This dress fits like a dream, so roomy but in all the right places and pinches in perfectly with the belt. Would highly recommend. My order arrived really quickly too. Will definitely be ordering from this company again.
19 octobre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Clare,
We are so happy to hear that you found the perfect dress for your figure, it makes us beyond happy!
Thank you for your review, custom and support, it means so much.
Kind Regards,
The Dancing Leopard Team x
Really great customer service with a…
Really great customer service with a mistake I made when placing my order. It was completely my fault but the team were so quick at getting back to me and sorting the problem!
4 octobre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Helen,
We are so happy to hear that we were able to resolve the problem for you!
Thank you for sharing your experience.
Kind Regards,
The Dancing Leopard Team x
Great Customer Service
Ordered for next day delivery but didn't arrive. Emailed customer service who responded really promptly to explain IT problems on the Royal Mail portal meant tracking wasn't updating and parcel was likely to be delayed. Very apologetic. Refunded the difference in shipping costs automatically and followed up next day to say they'd kept an eye on it and it was due to be delivered that day. Great customer service from Victoria and the dress is fantastic too. Happy customer 😀
3 octobre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Donna,
Thank you so much for sharing your experience. We are thrilled to hear that you received great customer service from our Victoria and love your "fantastic", new dress!
We are happy that you are happy!
Kind Regards,
The Dancing Leopard Team
Excellent customer service with a…
Excellent customer service with a prompt, helpful & friendly response that made me feel like a valued customer
25 septembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Hillary,
Thank you for sharing such a lovely review.
You are very valued and we cannot thank you enough for your support and custom.
Kind Regards,
The Dancing Leopard Team
This company has the nicest clothes…
This company has the nicest original prints, gorgeous clothes and is such good quality. They always ship so fast in the UK, I get standard delivery and it takes two days. I get compliments on all the things I buy; I would highly recommend!
13 septembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Kirsten,
Thank you so much for sharing such a positive review.
Hearing that you always receive compliments when wearing Dancing Leopard makes it all worthwhile!
We thank you for your continued support, Kirsten.
Kind Regards,
The Dancing Leopard Team
High quality products
Quick delivery and gorgeous, high quality dress made from recycled bottles! Easy returns process, but note only 14 day returns period.
16 août 2023
Avis spontané
Réponse de Dancing Leopard
Hi Jessica,
Thank you for your positive review.
We care deeply about the planet, and that’s why we’re working hard to become more sustainable.
It's great that our customers recognise this - thank you!
Kind Regards,
The Dancing Leopard Team
I recently had an issue and Victoria…
I recently had an issue and Victoria and Mary resolved the “problem” effectively and effortlessly. They were so kind and it’s been a long time since I have experienced such professional yet personal customer service. I will 100% be shopping with dancing leopard again thanks to these two gems ❤️ keep up the fantastic service. There’s not many big companies out there anymore that care about the customer quite like you all do. THANK YOU 🥰❤️
1 septembre 2023
Avis spontané
Réponse de Dancing Leopard
Hi Eadaoin,
Wow, we cannot thank you enough for such a glowing review about Victoria, Mary and our customer service.
We really do try to go above and beyond for our customers so it is so wonderful to hear.
THANK YOU!
Kind Regards,
The Dancing Leopard Team
Joyous prints and fabrics!
DL clothes always fill me with joy: the colours and the style, I really resonate with. I used to be a flower dress type of girl. Now I feel confident enough to wear Leopard print, original motifs and bold colours. I always get complimented whenever I’m wearing anything DL. I find the clothes are well constructed and I always feel polished but trendy.
The orders always arrive in a timely manner and their customer service is amazing and very responsive!
31 août 2023
Avis spontané
Réponse de Dancing Leopard
Hi Nella,
We love that you now feel confident in Leopard and bold prints!
To hear that our clothes fill you with joy and you always receive compliments is the most heartwarming review we could ever wish for!
Thank you for your custom and support.
Kind Regards,
The Dancing Leopard Team
Dreadful service
Dreadful service! I first ordered a month ago, a week or so later I receive an email saying thank you for my return and they will process my refund shortly. I never received the items to begin with. When I followed up, I was told by the Dancing Leopard team it was my fault for entering the wrong address.
I place a second order about 2 weeks ago, selecting the more expensive courier, hoping my order will be delivered. Next thing I know, I am bombarded with email asking me to pay customs. There was absolutely no communication from the Dancing Leopard team that I had to pay this. I have tried paying it on several occasions, to no success. I have notified Aramex locally and the Dancing Leopard team. Neither have been able to resolve the issue and now the Dancing Leopard team has gone entirely silent. I have been BEGGING them to resolve the matter or issue a refund. I even reached out to the owner for help, but I am not sure she will even care much to be honest. Hopefully I get my order or my money back. I’m not entirely sure what to do if I don’t? Getting legal involved probably won’t make sense, hopefully I can rely on some sort of consumer rights act.
In summary, DO NOT ORDER FROM HERE!
25 août 2023
Avis spontané
Réponse de Dancing Leopard
Hi Marle,
We are sorry to read your review.
We respond to all emails in chronological order. Every time you emailed us without allowing time for us to respond your queries went to the bottom of our inbox meaning a longer response time.
Royal Mail was unable to deliver the item due to an incomplete address, unfortunately, this was out of our control. Following the points you've raised we now give the customer the option to provide a correct address so that we can re-ship the order on request.
We are sorry that you experienced further issues with paying the customs charge, we raised this via DPD multiple times and confirmed that we were happy to refund you which was actioned accordingly.
We do specify that custom charges may apply in our help section via our website, however, we have taken on board your feedback and are in the process of making this more clear to our customers.
We responded to all of your emails and assisted you throughout, however, please bear in mind that our customer service team do not tolerate inappropriate behaviour, I hope you understand.
Thank you,
The Dancing Leopard Team.
Amazing customer service
Amazing customer service, great communication. Really pleased with how my query was dealt with and the promptness - thank you
24 août 2023
Avis spontané
Réponse de Dancing Leopard
Hi Consumer 1,
Thank you for your review, we are pleased to hear that you were happy with the customer service received.
Thank you for your custom and support,
Kind Regards,
The Dancing Leopard Team
Fabulous Customer Service
This is my first time ordering from the website. Unfortunately there was a hiccup when my delivery details defaulted to an alternative address - I contacted Customer Services and as it was a Sunday thought I'd have to wait until the next working day for a response. Wrong!! Mary got back in touch and was brilliant! She reassured me and sorted it out, the dress arrived promptly (to the right address!) and is gorgeous. Fabulous from start to finish - thank you Team DL!
20 août 2023
Avis spontané
Réponse de Dancing Leopard
Hi Kathryn,
Thank you for your fabulous review!
We are happy to hear that your dress is gorgeous and the service received was fabulous from start to finish!
Thank you so much for your support.
Kind Regards,
The Dancing Leopard Team
Great quality & service
I regularly order from Dancing Leopard and love the quality and unique style they offer. I needed to use customer service for the first time the other day. Mary & Victoria were incredibly helpful and answered everything promptly and nothing was too much trouble. Thank you, I will be back!
18 août 2023
Avis spontané
Réponse de Dancing Leopard
Hi Anna,
Thank you for taking the time to write such a kind review.
We thank you for your continued support and custom.
Kind Regards,
The Dancing Leopard Team
Jagger dress
I love dancing leopard dresses. Unfortunately this time there was a sizing fault with the dress I received. I got intouch with customer services and they were more than helpful. They put in the extra time and effort to sort the problem. Thanks to Victoria and Mary. They were extremely helpful. 5 stars from me. I will definitely buy from Dancing Leopard again
20 août 2023
Avis spontané
Réponse de Dancing Leopard
Hi Sinead,
Thank you for sharing your 5-star review.
We are happy to hear that our customer support team were able to change a negative experience into a positive one!
We thank you for your support and custom.
Kind Regards,
The Dancing Leopard Team
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