Been in the store in Beverley twice now and both times was lovely, got all my fingers measured for future purchases and bought the wishbone ring in store, definitely purchasing again!!
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Lisez les avis des autres
I have been a DD customer for several years now. Always receive amazing service instore. Olivia at head office is so helpful, knowledgeable and always goes above and beyond. DD are very fortunate to h... Voir plus
L'entreprise a répondu
The quality of pieces, the unusual and slightly quirky. I have been delighted with every single piece I love ❤️ the Lincoln shop and staff, always welcoming, regardless of how much you spend, they... Voir plus
L'entreprise a répondu
Had a great experience in the Cheltenham store with Fleur, she was so helpful, nice and made the whole experience of visiting the store great! I ended up buying a beautiful ring and would be incline... Voir plus
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À propos de l'entreprise
À propos de Daniella Draper
Écrit par l'entreprise
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Coordonnées de contact
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Royaume-Uni
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
4,9
Excellent
925 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse : Daniella Draper
Hi David,
Thank you so much for taking the time to leave us a review and your lovely comments about your experience.
We’re always striving to improve, so if there’s anything we could have done to make your visit even better, we’d love to hear more! A member of our team has sent you an email, and we’d love to hear your thoughts.
We hope to welcome you back in store again soon.
Kind regards,
Team DD x
Réponse : Daniella Draper
Hi there, thank you for your 5* review! Kind regards, Team DD x
Excellent service
Excellent service, friendly and professional. V good knowledge of the jewellery. Beautiful jewellery, gorgeous displays and packaging
18 février 2026
Réponse : Daniella Draper
Hi Gill, thank you for your 5* review! We are so pleased to hear you found our team knowledgeable, friendly and professional and were equally happy with the jewellery received too! We hope to hear from you again in the future. Kind regards, Team DD x
Very happy customer
Excellent customer service and beautiful jewellery, would highly recommend.
18 février 2026
Réponse : Daniella Draper
Hi Karen, thank you for your 5* review! We are so pleased you are happy with the customer service and jewellery you received. Kind regards, Team DD x
I love my necklace
I love my necklace. It’s perfect and personalized to my children. Highly recommend this company for high quality jewelry
18 février 2026
Réponse : Daniella Draper
Hi Caroline,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear you love your necklace, personalised pieces are so special and we are glad we could help with this. We hope to welcome you back again soon.
Kind regards,
Team DD X
It was a great experience the staff…
It was a great experience the staff were very friendly and helpful. I was thrilled with my jewellery and have worn it everyday since buying it. Highly recommended.
17 février 2026
Réponse : Daniella Draper
HI Anne, thank you so much for your lovely 5-star review!
We’re so pleased to hear you had a great experience and that you’re loving your jewellery, it's great to hear that you’ve been wearing it every day!
We hope to see you again soon.
Kind regards,
Team DD X
Great Customer Service
Lovely, helpful staff. I was kept informed throughout the process and notified when my order was ready.
17 février 2026
Réponse : Daniella Draper
Hi Dawn,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you found our team helpful and that you felt well informed throughout the process. It’s wonderful to know this made a difference to your experience.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
Team DD X
Daniella Draper were very helpful when…
Daniella Draper were very helpful when there was help needed for my purchase and will resolve most issues promptly
17 février 2026
Réponse : Daniella Draper
Hi there,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that our team were able to help with your purchase and resolve any issues promptly. Providing helpful, efficient service is something we pride ourselves on, so your feedback truly means a lot to us.
We hope you love your purchase and look forward to welcoming you back soon.
Kind regards,
Team DD X
Réponse : Daniella Draper
Hi Ruth,
Thank you so much for taking the time to leave such lovely comments about our team, we’re really pleased to hear that!
We’re always striving to improve, so if there’s anything we could have done to make your visit even better, we’d love to hear more! A member of our team has sent you an email, and we’d love to hear your thoughts.
We hope to welcome you back in store again soon.
Kind regards,
Team DD x
The products are well displayed and…
The products are well displayed and your staff are extremely attentive and want to please.
16 février 2026
Réponse : Daniella Draper
Hi Pauline, thank you for taking the time to leave us a lovely 5* review, we are so pleased to hear your lovely feedback about the Team. We hope to see you in store again soon! Kind regards, Team DD X
Recently shopped at Daniella Draper for…
Recently shopped at Daniella Draper for a special purchase….there was a slight hiccup with my in store order…however it was dealt with promptly and was resolved with great success.
16 février 2026
Réponse : Daniella Draper
Hi Jennifer, thank you for your lovely 5* review. We are so pleased that the store were able to help with your query, we hope you love your order! Kind regards, Team DD X
Gorgeous earrings but expected a proper…
Gorgeous earrings but expected a proper box/case for them having spent well over a thousand pounds on them. A pouch doesn’t really cut it.
16 février 2026
Réponse : Daniella Draper
Hi Sam,
Thank you for taking the time to share your feedback. We’re so pleased to hear you love the earrings and hope you enjoyed your visit to our store.
We’re sorry to hear the presentation didn’t meet your expectations. We always want every detail of your experience to feel special. Our customer service team has tried to contact you and would love the opportunity to discuss this further.
Kind regards,
Team DD
First time ear piercing for my nervous…
First time ear piercing for my nervous 13-yo daughter. Ella was fantastic. Welcoming, knowledgeable, put her at ease. An all round lovely experience.
28 février 2026
Avis spontané
Réponse : Daniella Draper
Hi Claire, thank you for your 5* review! We are so pleased to hear you and your daughter had a great ear piercing experience. We hope to welcome you in store again in the near future to choose your next DD earrings! Kind regards, Team DD x
Amazing service
Amazing service! I’d placed an order and wanted to make an alteration to the engraving on this- I phoned customer services and was very impressed with the service I received. I updated my order and was made to feel like it was no problem at all and that I was a valued customer. I have quite a few DD pieces - I love every single one of them and they all mean so much to me.
25 février 2026
Avis spontané
Réponse : Daniella Draper
Hi Gill, thank you so much for taking the time to leave us a 5* review. We are so pleased the Customer Service Team were able to help with your request. We hope you love your order and look forward to seeing you shop with us again soon! Kind regards, Team DD X
Silver zodiac ring & Gaeia silver elephant
Love the designs & quality of my items.
The staff are friendly & helpful too!
30 janvier 2026
Réponse : Daniella Draper
Hi Siena, thank you for your 5* review! We are so pleased to hear you are happy with your ring and Elephant Keepsake. Kind regards, Team DD x
Réponse : Daniella Draper
Hi Kate, thank you for your 5* review! Kind regards, Team DD x
Réponse : Daniella Draper
Hi there, thank you for your 5* review! Kind regards, Team DD x
Really helpful
Really helpful, able to answer all my questions and gave brilliant suggestions. I changed my mind once home about the stamping. I contacted the customer service team who amended my request no problem. Great service and customer service. Well done!
20 février 2026
Avis spontané
Réponse : Daniella Draper
Hi Sharon, thank you for your 5* review! We are so pleased our customer service team were able to help you with your request and you are happy with your order! If we can assist with anything in the future, please do not hesitate to contact us. Kind regards, Team DD x
great service
So smooth and the lady on the end of the enquiries phone was brilliant. I needed my item fairly quick and she sorted this with me to ensure I had it within 2 days!
30 janvier 2026
Réponse : Daniella Draper
Hi there, thank you for your 5* review! We are so pleased you received your order quickly and were happy with the customer service received. Kind regards, Team DD x
A very happy customer
I have purchased jewelery for various members of my family ever since i walked into the shop in Lincoln when it first opened over ten years ago and have never once been disappointed with anything.
The quality is first class and the service online is quick and reliable and every shop i have been the staff have been really helpful.
I would certainly recommend Daniella Draper to anyone.
28 janvier 2026
Réponse : Daniella Draper
Hi Richie, thank you for your 5* review! We are so pleased you are always happy with your DD pieces and the service received each time you visit DD Lincoln. Thank you for always supporting us over the years and we hope to welcome you in store again in the near future! Kind regards, Team DD x
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