Dartdealer Avis 

69
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Normally I go to dartdealer (LoneStar) in person, because I’m about 20 min away. I tend to spend quite a bit of time there talking with people and probably spending a few dollars more than I intended... Voir plus

Noté 5 sur 5 étoiles

From ordering to receiving the delivery, everything was awesome. I will definitely be ordering more from them. I will also recommend them to anyone needing darts or darting accessories! TY! great vend... Voir plus

Noté 5 sur 5 étoiles

Thank you for calling me to tell me that the darts I ordered are no longer in stock, and then sending me the flights I ordered with no shipping charges. I appreciate that, and I will condor Dart Deale... Voir plus

Noté 4 sur 5 étoiles

Placed an order for something and was informed a couple days later that item was out of stock. I find it very irritating when the websites aren't updated properly. Had to order from Amazon and pay an... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(69)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good people

Good people, responsive to questions, quick shipping.

15 mai 2025
Logo de Dartdealer

Réponse de Dartdealer

Thank you for the great review! Since 1976, we've built our business on quick response and product knowledge, so it's great to hear that came through. We appreciate your continued business!

Noté 5 sur 5 étoiles

Great service

Great service, great products.

8 mai 2025
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Réponse de Dartdealer

Thank you so much for the 5-star review! We're glad to hear you’re happy with our service and products! Please let your friends know about our site.

Noté 5 sur 5 étoiles

Good customer service

Good response

6 mai 2025
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Réponse de Dartdealer

Thank you! We appreciate the 5 stars—providing quick, knowledgeable responses is a key part of how we do business.

Noté 5 sur 5 étoiles
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Réponse de Dartdealer

Thanks so much for the 5-star rating! We’re proud to offer the kind of customer service that reflects our years of experience — responsive, informed, and always here to help. Glad we could deliver!"

Noté 4 sur 5 étoiles

The product was great but the issue I…

The product was great but the issue I have is there was no tracking communication on the part of Dart Dealer.

4 mai 2025
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Réponse de Dartdealer

Thank you for your feedback and for the 4-star rating. We're glad to hear the product met your expectations.

It is our policy to send tracking information with every order, and we appreciate you bringing this to our attention. We will investigate why the tracking communication was not delivered in your case and take steps to ensure it doesn’t happen again.

Your input helps us improve, and we hope to serve you even better in the future.

Noté 5 sur 5 étoiles

Very happy with the ease of dealing…

Very happy with the ease of dealing with DartDealer. They had the product in stock that everywhere else had a waiting list for. Product was shipped very quickly. No issues with shipping.

1 mai 2025
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Réponse de Dartdealer

Thank you so much for your thoughtful review! We know how frustrating it can be to wait for something that’s hard to find, so we’re really glad we had what you needed and could get it to you quickly. It means a lot to us that you found the process easy—making things simple and reliable is what we aim for every day. Thanks again for choosing DartDealer!

Noté 5 sur 5 étoiles

Easy transaction

Easy transaction, great product and perfect communication. Glad I found them.

28 avril 2025
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Réponse de Dartdealer

Thank you! We're so glad you found us—and even more glad everything from the product to the communication was spot on for you. We really appreciate your support and look forward to helping you again anytime you need us. Welcome to the DartDealer family!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Fast delivery

14 avril 2025
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Réponse de Dartdealer

We appreciate the 5 stars! Fast shipping is always our goal.

Noté 2 sur 5 étoiles

Sent a email

Sent a email. No reply. Darts came in a bag and flights were smashed with the box flattened that they came in

23 mars 2025
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Réponse de Dartdealer

We're very sorry to hear about your experience — this is not the level of service we aim to provide. Your order should not have been shipped in a bubble pack, and we’re addressing this with our shipping team to ensure this doesn’t happen again.

We also sincerely apologize for the lack of response to your email — that is being looked into as well. In the meantime, we’re reaching out to you directly to resolve the issue with the damaged items as quickly as possible.

Thank you for bringing this to our attention.

Noté 1 sur 5 étoiles

Half steppers

this is in my stuff for almost a week. Then when they did. My flights were out of stock, by then.

2 mars 2025
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Réponse de Dartdealer

Thank you for your order. We’re sorry to hear about your experience. Your order was received on March 3, and we reached out the same day via phone and email to inform you that some items were out of stock. After not receiving a response for two days, we proceeded to ship the rest of your order on March 6 and issued a refund for the unavailable items.

We strive to communicate quickly and ensure a smooth shopping experience. We will be giving you a call to discuss this issue and see if there’s anything we can do to make it right. If you have any further concerns, please feel free to reach out.

Thank you for your feedback, and we appreciate the opportunity to improve.

www.Dartdealer.com

Noté 5 sur 5 étoiles

Great Customer Service

The team at Dart dealer was great to work with and very personable and knowledgeable. I will definitely be purchasing more equipment from them in the future! Thank you so much again for your great customer service.

13 février 2025
Noté 5 sur 5 étoiles

I had to return my purchase and the guy…

I had to return my purchase and the guy that helped me was so understanding and helpful with my return. He even called me to make sure I had received the refund. This is a great company and I would definitely pay any dart products from them.
Thank you for your kindness and helpfulness. You did a great job!
Gloria

29 décembre 2024
Noté 4 sur 5 étoiles

Out of stock... Ugh.

Placed an order for something and was informed a couple days later that item was out of stock. I find it very irritating when the websites aren't updated properly. Had to order from Amazon and pay an extra $15.
On the plus side, they actually called me to let me know and the guy was very cool to talk with.

3 février 2025
Noté 5 sur 5 étoiles

Excellent

They have excellent products and actually reached out to me about my orders I really appreciate that they helped me

31 janvier 2025
Noté 5 sur 5 étoiles

Great Service

Excellent service -especially as I couldn’t find the items that I wanted anywhere else. Shipped promptly with regular updates & wouldn’t hesitate to use again 👍

20 janvier 2025

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