DAVID KIND Avis 

223
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered glasses on 4/21. It’s now 5/12 and they state they are still in production. Customer Service says a stylist sent an email requesting a picture of me wearing frames. There was no email thoug... Voir plus

Noté 5 sur 5 étoiles

I've used David Kind for my sunglasses the past 8 years, ordering at least one pair per year. I've yet to be disappointed by their glasses, with amazing lightweight frames and the highest-quality le... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little wor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Second pair of glasses from David Kind. I previously purchased optical glasses w/ a sunglasses clip, and recently snagged a pair of optical glasses with transition lenses. After 3 years of wearing, ac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opticien
  2. Magasin de lunettes de soleil

Informations provenant de diverses sources externes

Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(223)

8 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love my new glasses

I love my new glasses! The process of buying progressive lenses online was a bit daunting but the lenses are super good quality and everything went smoothly. Thanks!

28 février 2020
Avis spontané
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Réponse de DAVID KIND

Thanks Phyllis :)

Noté 5 sur 5 étoiles

The best online service ever

The best online service ever! Each person I encountered was quick to respond and very helpful. I use David Kind every single time!

21 février 2020
Avis spontané
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Réponse de DAVID KIND

Thank you so much!

Noté 5 sur 5 étoiles

I've just received my second pair of…

I've just received my second pair of David Kind glasses. The first pair, Platte, has been my all-time favorite. When it was time to update my prescription, I ordered a different frame, Ace. I like this second pair just as much as the first. The optics are perfect, they're comfortable, and look great. I had David Kind Refurbish my Platte frames and update my prescription. Now I have two terrific pairs of glasses. Couldn't be happier!

20 février 2020
Avis spontané
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Réponse de DAVID KIND

That is fantastic, thank you :)

Noté 5 sur 5 étoiles

The whole experience—ordering a home…

The whole experience—ordering a home try on set, getting a personalized recommendation, and placing an order online—was painless and so smooth. Highly recommend!

17 février 2020
Avis spontané
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Réponse de DAVID KIND

Wonderful, we are glad you had a nice experience :)

Noté 4 sur 5 étoiles

Glasses came timely and were good…

Glasses came timely and were good quality. I would have liked the glasses to have come with nose pieces that could be added to make them fit better and not slide off my face. Ordered those from a third party, but given the price of these glasses, thought that they should have come with my order.

11 février 2020
Avis spontané
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Réponse de DAVID KIND

Hi there! Thank you for taking the time to write a review. We actually can add nosepads to some of our frames. This needs to be requested when you place the order or with your optician via phone or email. Please reach out to support@davidkind.com and we can see what we can do for you :)

Noté 5 sur 5 étoiles

Great experience from start to finish.

Great experience from start to finish.
From receiving the try-on kit to actually ordering and receiving the glasses, the entire process was smooth. Customer service was quick answering any questions I had and made the entire process easy. The glasses are super high quality and I would return the next time I'm looking for a new pair of glasses.

10 février 2020
Avis spontané
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Réponse de DAVID KIND

Thanks Jason! :)

Noté 5 sur 5 étoiles

I love these glasses

I love these glasses! I have never bought the same pair of glasses twice, but I love this pair so much, I replaced them with the exact same frame.

29 janvier 2020
Avis spontané
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Réponse de DAVID KIND

That is so great! Thanks for taking the time to leave a review :)

Noté 4 sur 5 étoiles

Great customer service

the customer service is excellent and the glasses are good quality and my progressive rx seems to be correct. My only is issue is that the glasses need to be adjusted and where do I get that done?

16 janvier 2020
Avis spontané
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Réponse de DAVID KIND

That is great :) You can visit one of our retailers, if one is near you --> www.davidkind.com/stockists Otherwise, we'd suggest going to a local optician so they can perform the quick adjustment. If they charge you, we will reimburse up to $50 upon receipt!

Noté 5 sur 5 étoiles

Great style

Great style. Excellent customer service

9 janvier 2020
Avis spontané
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Réponse de DAVID KIND

Thank you :)

Noté 5 sur 5 étoiles

Best glasses EVER!

I love my new glasses by David Kind! Thank you for your excellent product and service!

9 janvier 2020
Avis spontané
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Réponse de DAVID KIND

Thank you, Michela :)

Noté 5 sur 5 étoiles

Awesome glasses

Awesome glasses! Love em!

2 janvier 2020
Avis spontané
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Réponse de DAVID KIND

Thanks Marc!

Noté 5 sur 5 étoiles

Everything was just fine

Everything was just fine. Answered all ny questions in a timely manner.

29 décembre 2019
Avis spontané
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Réponse de DAVID KIND

Glad we could help throughout the process. Thanks Tom :)

Noté 5 sur 5 étoiles

The best

Attentive and knowledgeable customer service. Very fast delivery of order - great quality eye glasses.

24 décembre 2019
Avis spontané
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Réponse de DAVID KIND

thank you!

Noté 4 sur 5 étoiles

I'm still confused about how to send…

I'm still confused about how to send back my old david kind glasses to get refurbished and upgraded. I was expecting there to be directions with my new pair of glasses. Otherwise, a quality fit!

Update: Company responded within minutes to explain the process!

19 décembre 2019
Avis spontané
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Réponse de DAVID KIND

Hi there! We are happy to provide a return slip and label via email for you to send back your refurbish pair :) Please email us at optician@davidkind.com

Noté 4 sur 5 étoiles

I couldn't ask for more with regard to…

I couldn't ask for more with regard to the product itself. The glasses are extremely well made and look great. I'm giving only 4 stars because 10 days after ordering I had to email to learn that the lenses had been backordered. The glasses did arrive just a few days later, but I should have been given an early heads-up. Again, though, the glasses themselves score a prefect 10.

4 décembre 2019
Avis spontané
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Réponse de DAVID KIND

Thank you for the feedback. We apologize for not reaching out in time to give you a heads up! Glad that you love your glasses :)

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