David Phillips Avis 630

We have carried out a few jobs for David Phillips ff&e providing same day good’s deliveries. They owe for invoices and completely ignore any attempt to contact them. We have tried to call their accounts department multiple times and usually get asked to leave contact details which they have never replied to. Last time I called I was told the accounts department don’t take calls! Also they have been sent multiple emails to the accounts and customer service department and again, completely ignored. It’s a terrible way to deal with people, customers or suppliers. I would urge people not to offer this company any form of credit

Got a large bed and mattress from David Phillips and it was delivered on time by the really friendly and courteous team from DP. They took their shoes off every time they came in and out without being asked to - a little detail of the care and attention shown by them. It was a struggle getting it up the narrow stairs but they cheerfully found a way to make it all work out. Before they arrived the customer support team were in touch with confirmations and updates - smoothly and efficiently. Great service from a great company.

As an ex retailer, Sarah Young was everything she should be. Refreshing in these terrible times when the customer - the people who keep a business alive - is no longer treasured.
A leg of the original sofa I bought broke and she immediately took onboard my problem and resolved it and turned the situation into a sale for you.
I complimented her on doing her job so admirably and I hope you will too.

Bed and mattress. Firm orthopaedic mattress. Sagged within 3 years and warranty is only a year. I would expect a quality product to last alot longer. Initially when originally purchased the bed fabric was faded as though its been in storage a long time and of inferior quality. They did agree to replace but has sagged down the middle after short time so giving it 2 stars.

Great service from Dwayne and Davindra was speedy very helpful and polite and efficient. Really appreciate their help and happy with the bed!

Darren and Constantine were extremely prompt, on time and efficient. Very friendly and just great experience. Thanks!

Great, personal service from Joe Holding and the team at David Phillips - they were willing to listen and accommodate our needs.
They really exceeded our expectations and turned our flat into a beautiful space that I'm truly sad to sell!
Highly recommended.

Having used David Phillips for a number of years I have always found them to be reliable.
Our account manager Will Elliot is also always on hand to assist with property staging.

Our order/invoice was forwarded to Vera from Megan for delivery and set up. All went well, just a couple of items needed to go back and re-ordered in another size. We are very pleased with quality of items received and recommend our choices. Final delivery October 4 completed the order. The crew teams for delivery and set up were fantastic. Vera has been on top of it all the way leaving us with no concerns whatsoever. We thank her and appreciate all she has done.

David Phillips, particularly Joe holding have been excellent to deal with for our agency, consistently delivering furniture well before other can, always completing installation and delivery on time and with great cost effectiveness too. As asset to our agency.

I had the pleasure of working with Victoria Siddons, and I am extremely satisfied with her competence and efficiency. Everything was handled quickly and met all my expectations. I am very grateful to Victoria for making my move to London easier and more pleasant.

Great delivery and service provided by Darren and Anthony. They kept me informed of the delivery time, carried out the furniture installation and removal efficiently and left everything tidy. Thank you both!

Very friendly support, great flexibility

Fast and friendly response by Sarah to my request for fire safety info for the mattress I bought over two years ago.

I tried to place an order on the website and spoke on two occasions to customer support without much success. Third time I contacted them I was lucky to speak to Lucy Jennings who was most helpful and helped me purchase the bed I required and delivery was completed the next day. Thank you Lucy .

Ruth was amazing! Really helped us out and the sofa is lovely ☺️

Adeeba and her team provided us with prompt responses to any queries or issues. Excellent record keeping during the process and we were always kept up to date. The work was also completed ahead of schedule.

Delivered by two professional guys,
However didn't like the quality of the mattress but satisfied with customer service.

I recently had the pleasure of working with David Phillips on the furniture fit-out for our 150-unit build-to-rent development, and I am thoroughly impressed with the entire process from start to finish.

The project was completed within a six-week timeframe. Despite the tight schedule, there were no compromises on quality, and all deadlines were met as promised. Each unit was furnished to a high standard.

The customer care provided by Jorge and his team was exceptional at every stage of the project. Throughout the fit-out process, communication was clear and consistent, ensuring that we were kept informed of progress and any minor adjustments that were needed. The team were always super helpful and accommodating to any adhoc requests along the way.

The aftercare service has also been equally impressive. The team have addressed any minor issues that arose with efficiency and professionalism.

I would not hesitate to recommend them for any future projects and look forward to working with them again.

Ashley and Patrick were so helpful and efficient in getting our furniture in! It was a stress free experience, would use them again.