Daysleasing Avis 

When leasing a new car it sometimes can be a bit daunting. This wasn’t the case with Oywn. Absolutely no pressure, answered every question. Very personable. Got me an amazing deal and really couldn’t do enough. Extremely valued member of staff. Perfect.

Just received my new BMW today, service was great. Thanks to Owyn for his patience and hard work fining me the right deal and to Kelsey who administrated everything. I'd highly recommend Days, Thanks again, Chris

The team, especially Owyn Williams, never stopped pushing to do and share everything I needed.
Service is personal and suited to your needs, and comms are immidiate and easy.

Kelsey and Owyn were both great. The whole process has been seamless and they were very accommodating meeting the dates I need to receipt the car. Would thoroughly recommend.

Would not recommend.

After a 'mix up' around the availability of a vehicle (which it turned out was not available, but I was welcome to order the same vehicle at a higher price!), it transpired that my finance application was processed unnecessarily and without my permission.

The details of this situation were flagged to Days Fleet Personal Choice at the time, and since and initial acknowledgement of my complaint (over a month ago) there has been no further correspondence, despite assurances that my complaint was being looked into.

Worst customer experience I have received from a leasing firm.

Owyn and Kelsey were really helpful and arranged a car for me quickly and easily. They were proactive and really pleasant to deal with. I would thoroughly recommend this firm.

Owyn and Kelsey were absolutely fab and a pleasure to deal with. Fab experience all round!

A credit to Days

Owyn and Kelsey made the buying experience a pleasure. Always ready to help, even when they were officially on holiday!!

Initial experience was fantastic!
Went through the process, selected the car and configured it, went through credit check, contract signature and fee payment. All good, smooth and excellent.
4 months later (April ’24) I notice that leasing prices for the car I had selected in January (and was approved for) are dropping so I reach out to DaysFleet to assess whether my January contract could also be adjusted. After a strong resistance, I start receiving offers for white and black vehicles rather than the grey one I had chosen. I refused them so they offer those same black and white vehicles for a lower price. I refuse these offers again so I receive a new (lower) quote for car I chose and ordered BUT now, they say, the new offer has to go for underwriting again. Once done, a new proposal come in but this is with a 3 times higher upfront payment than the one I was approved for in January. Please note that my financial situation has, if anything, improved but certainly not deteriorated in 4 months. My response was of utter disbelief and almost offended. So once more, the black and white vehicles come into play.
The above is documented and reflects the true situation.

Right from the onset Owyn and Kelsey helped me acquire the car with specific requirements. The whole process from start to end was very professional and both are a credit to the company. Highly recommend them going foward.

Great service from Owyn at days leasing ,
Professional and friendly Alistair and Owyn gave great guidance and assistance for a first time leaser.
We had an excellent price for our lease , no question was treated as too trivial .
Excellent service

It was a great pleasure working with both Sam and Kelsey in our recent purchase of a new Peugeot 208. Sam was very helpful both in identifying the car we wanted and assisting us through the leasing process. Kelsey arranged a prompt delivery date and dealt with last minute delivery snags in a very professional manner keeping us well informed on what was happening and following up to ensure that the car was still delivered in a timely manner. We love the car and would heartily recommend Day Fleet to any prospective buyer.

I had an excellent experience with Days Fleet thanks to Owyn and the team for providing an incredible service.

I was treated with high levels of professionalism and Owyn and team always had the time to answer queries to resolution.

I was treated with the greatest respect and kindness, always appreciated.

Me and my wife both love the car it was a great choice and Days Fleet made it happen.

The team at Days Contract Hire, especially Owyn and Kelsey, made purchasing a car an absolute breeze. From start to finish, they were incredibly helpful and efficient. The car arrived on time and in perfect condition, making the entire experience hassle-free and enjoyable. Thank you, Days Contract Hire, for your exceptional service!

Sam, Kelsey and the team were really helpful during the application process. They always responded promptly and made getting our new car seamless and on time as promised.

A very postive experience from start to finish. Pleased with our new car and at a competitive price.

Communications were smooth and prompt prior to signing the leasing contract a month ago but post-sales is an absolute nightmare:
- Application approved on 28 Feb and till this day we are still waiting for delivery confirmation, because we’ve had to request the car be delivered earlier than the date provided (note though that we’d already made our requirements clear from day 1)
- There was no proactivity from the company to keep us updated on financing approval/delivery. We’ve had to call the company almost every day just to get updates (we found out the delivery date through one of these calls!)
- Even so, we barely could speak to client support who seemed to always be in meetings. We’d request a call back when it’s convenient and that has never happened.
- We even got to speak to the GM who basically told us that they’ll call us when the dealership replies them on the delivery date. It’s 22 Mar today, just a weekend away from the latest day of delivery and yet, no calls back.
What’s disappointing is not the delayed delivery itself but rather, the lack of updates about what’s happening with our application, to allow us to make alternative plans. There are many other brokers in the market - don’t bother with this one unless you have the time to chase for updates or you don’t care when the car is going to be delivered.

Fantastic service and very smooth at everything. Sam Griffins really helped me get an amazing deal and catered for my needs.

Highly recommend!

The team were fantastic. Top service, top price, and plenty of updates to keep me in the loop.

Really happy with my new car.

Will use in the future.

Sam, Gareth and Kelsey made the process so easy. They were delightful to work with. They managed to speed the process up which helped me get behind the wheel earlier!
The lease prices were competitive and we are a happy customer! Thank you!!