Deals All Year Avis 

635
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This company went beyond my expectations honestly. I talked to Steve over the phone for the canon sx 740 hs. I informed him of how i wanted to order this camera for my birthday (I called and ordered 4... Voir plus

Noté 1 sur 5 étoiles

I’m out of $3,500. Don’t be the next one. Within receiving the camera, it started shutting off on its own. About a month or two later, the camera completely died. That’s when I was told it wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Steven is the best camera seller I ever seen! He is absolutely honorable and kindness person love to helping me. I bought my Tamron lens from Deals All Year and it’s fantastic, after that I still wann... Voir plus

Noté 5 sur 5 étoiles

This experience has to be the best I have ever experienced purchasing online. The customer service, you cannot pay for it. It's top notch!! They always answer the phone no matter what. If they say the... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de photographie
  2. Magasin d'électronique

Écrit par l'entreprise

Deals All Year Photo Cameras

Écrit par l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

635 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(635)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I purchased a camera earlier this year…

I purchased a camera earlier this year and the couple of times of needed to call them, they immediately took care of my problem. Come to find out, it was a problem on my end and not theirs but they were extremely helpful and I had a quick response.

10 décembre 2020
Noté 5 sur 5 étoiles

I highly recommend Deals All Year for all your Photography and Video Needs...!!!

I've been working with Deals All Year since 2017. Since day one I have been able to buy and trade my equipments with confidence and been sure I was getting the best deal possible. Steven has been fantastic, not only by providing a empathic customer service but making us feel like very important customers on the phone and at the store. I was able to swap and upgrade my entire photography equipment with them and still coming back to Deals All Year for more... great brands, great prices, definitively I highly recommend Deals All Year por all your Photography and Video Needs. Steven keep raising the bar...!!!

10 décembre 2020
Noté 5 sur 5 étoiles

Great experience

Great experience. I needed new camera urgently since I was booked for the destination wedding in Miami I tried ordering Canon eos R5 from B&H which is backorder, after waiting weeks I canceled my order and decided to try buying it from Deals All Year. That was the perfect decision, I placed my order on Friday and received my new baby on Tuesday! It was a pleasure to deal with this company.

10 décembre 2020
Noté 5 sur 5 étoiles

I've been shopping with DealsAllYear…

I've been shopping with DealsAllYear for several years now. They have a great selection of Nikon gear with unbeatable prices. They recently (2020) helped me acquire a newly released lens that nobody else had, and ended up taking others months to get. When you call, you'll get an actual person, and someone who will help you. I don't always buy a warranty, but I've been happy with the one's I have purchased. Not only that, but they have connections to service just about any Nikon gear. More easily, faster, and more reasonable than NikonUSA IMO.

10 décembre 2020
Noté 5 sur 5 étoiles

Wrong Model - No Problem

I ordered a mirrorless camera from this shop, I accidentally ordered the wrong model. The Owner was more than considerate, a very kind and professional attitude, he addressed my issue right away and was able to set up a return label for me to return the item for what I wanted. The Operations was more than 5 stars for me, I would recommend this seller to everyone. Best in customer service and relationship service, what a business should be.

Jiro in PA

10 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, fast responses, product delivered as expected. This was first time doing business with Deals All Year and I must say I am extremely happy with services. Communications are exceptional, Steven was pleasure to work. He went above and to make sure my buying experience was top shelf and was more than to accommodate all of my concerns! 💯

5 décembre 2020
Noté 1 sur 5 étoiles

Unprofessional and Sells Wrong Products

Very unprofessional and sells wrong/bad products. To save everyone time I will provide the shorter story, but if you want to read the full story I will write that up as well.

Short Story:
Lied to me over email, sells wrong products, unprofessional and misspelled emails, lack of communication.

Long Story:
I purchased a sony camera with a 5 year extended warranty. The warranty was through MackCam Warranty. A few months later I get a call from MackCam saying that my seller (DealsAllYear) never paid them and therefore they canceled my warranty. I sent an email to DealsAllYear, a week an a half later of silence. I then called DealsAllYear, I was ensured by an employee that an email will be sent to me, a week later, no response. Recalled DealsAllYear, the staff member Steven told me DealsAllYear shifted from MackCam Warranty to a "much better one" and would transfer me a 3 year warranty through this "amazing company". I told him I would not accept a 3 year warranty when I paid for a 5 year, and did not appreciate believing my camera was ensured when it was not. He complied to offer me a 5 year equivalent. Was told that a week from then I would receive the confirmation email. Two weeks later, no response. Emailed DealsAllYear. DealsAllYear responded "We sent this a few days ago" and submitted copied text of a Warranty confirmation; but the newly purchased warranty said it was activated that day. I requested a refund through PayPal, DealsAllYear offered a store discount if I did not refund, even a small compensation if I stayed.

All in all, this experience was terrible and do not recommend this company to anyone.

21 novembre 2020
Avis spontané
Logo de Deals All Year

Réponse de Deals All Year

Thank you for bringing this to our attention.

Due to the pandemic our previous warranty company MACK shut down for many months. The company was not responding to any of our customers in need of service and repair. We had to make an immediate adjustment and switch to a different warranty company to bring our customers over to.

Your equipment was still covered 100% during the lag time as we made the switch. We apologize for any miscommunication issues. We did offer a store credit or a free warranty at your discretion.

We would still like to make matters right if you can please reach out to us at your earliest convenience.

Thank you

Deals All Year

Noté 5 sur 5 étoiles

I used Ebay to search for the lowest…

I used Ebay to search for the lowest pricing for Canon RF 70-200 2.8L. Which led me to deals all year. I called the store to verify the item, spoke to Kevin. He was knowledgeable and friendly. He was decent enough to send a an invoice through paypal. On my behalf I waited a week to complete the invoice. I called ahead and said is the invoice still good? Of course sir he replied. I sent the funds and on exactly 3 days my item arrived. Factory fresh, packed well. I recommend Deals all year Camera Store and Kevin he's the guy you wanna deal with.

9 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

I purchased a lens on Deals All Year

I purchased a lens on Deals All Year. This lens was cheaper than on most of other sites. The lens was expedited as promised. I've tried the lens and works great, I even registered the product on Canon's website with no problem. Deals All Year is a great company to work with. I will be buying more photography items from this company.

30 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I was delighted with the service and…

I was delighted with the service and information i received from Deals All Year. I found Steve, one of the representatives, to be very helpful and knowledgeable and quickly solve my concerns. Definitely one of my trusted suppliers.

26 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Steven With Deals All Year

Deals All Year has been the best connection ever! Steven is my go to guy when it comes to buying my camera gear. Top of the line products, at the lowest prices anywhere!
I’ve been happy with Stevens communication, also his help with extended warranty on my new Nikon D500 and the various lenses I’ve purchased.
I like dealing with one person when it comes to major purchases, Steven knows his stuff and he’s passionate about his work. Product returns are a snap! I changed my mind about a couple items and it wasn’t a big deal getting a refund. Personally my focus is action sports photography and Deals All Year has what I need. I don’t really bother shopping around anymore. Everything I’ve purchased has been New and perfect. Thanks Steven and Deals All Year!
~ Joe

24 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Dishonest slow hard to deal with lack of communication.

I placed an order for two cameras last week, knowing that they were gray market cameras. I called the store and spoke to Kevin first. He told me that they had the cameras in stock and that they use several warehouses in the US to ship products. So, I made the purchase. A few days later I got a call from Steven. He told me that they did not have the cameras available and that Kevin had wrong information. He said they had to be ordered from a supplier, but he had North American models ready to go. A classic bate and switch, but I was in need of the cameras so I went with it. However, I said I will not pay until they ship, at that point I would do half. Then pay the second half after I had the cameras for a few weeks. Steven promised I would have the cameras by that Friday, and I would have shipping information in a day or two. It was toward the end of the second day and I had nothing. No phone call no additional information. So I tried calling Steven and Kevin directly with no answers. I finally got a hold of Kevin. He said that there was no way I was getting the cameras by Friday and that Steven should not have told me that. Kevin offered to refund me. After going back and forth, I decided to ask for a refund. Kevin said he will process it in the morning (Thursday). The transaction was done in PayPal so it should be an immediate notification. By early evening I had nothing. So yet again I called. Kevin asked for me to remind him what I was talking about. He then Said he already did it and should see something in the morning. He informed me that it had to go through the billing department first. At this point I have been given the run around multiple times, so I contacted PayPal as well. This afternoon PayPal emailed me that the reviewed my case and ruled in my favor. I finally got the refund!
I would avoid this company if possible.

17 juillet 2020
Avis spontané
Logo de Deals All Year

Réponse de Deals All Year

As a highly reputable small business, I learned from this experience. You cannot help every customer.
Customer ordered two Sony A9 cameras from a different company, his order was unfulfilled for a month and half. Customer then reached out to our company; we told the customer we can have the item delivered within 2 weeks. We did not realize this camera was very hard to get at the time and due to the COVID-19 pandemic a lot of our vendors overseas were shut down due to the circumstances. We tried outsourcing to various countries, as well as local vendors, we explained to the customer the price may differ. In the end we did not acquire the camera. We recommended the customer reach out to multiple different companies that had the item available however the price was higher. The customer noted he did not want to pay more money from our competitors, and he would much rather save as much money as possible from our company. This customer took all his frustration from his previous sale with another company out on us. Customer noted a PayPal case was started and found in his favor which is not the case. We refunded the customer in full on our own account and even offered him $150 store credit to any future purchase. Being that we are working remotely currently due to the pandemic there is a slight gap in our customer service. and we do apologize for this. It is our goal to ensure every customer has a great buying experience from our company. Slight instances like this are very detrimental to our company, this is not how we operate on a day to day basis. I would still like to make matters right for you, please reach out to me at your earliest convenience - 973-997-8833.

Thank You

Regards,
Kevin

Noté 5 sur 5 étoiles

I ordered a camera and a lens from…

I ordered a camera and a lens from Deals all Year and couldn't be happier with my choice. Steven was helpful and very responsive to my photography needs. I just put in another order for a 2nd lens which will be arriving tomorrow. Quick delivery and very fair prices. Give them a try, you won't regret it. Thanks, Steve for your stellar service. I will be coming back!

7 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Thank you so much

Thank you so much. Every transaction and interaction I’ve had with your business has been extremely pleasant. We appreciate your excellent customer service Kevin. Deals All Year is a source we can always count on.

Sony 16-35mm f/4 Vario-Tessar T* FE ZA OSS Lens

5 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Honest Business - Would use again

I ordered a Sony a7r iii and two lenses. These are "gray" market products, meaning they come from overseas and do not have a USA warranty. This was disclosed upfront, which I appreciate. There was no deceit what so ever. As of the date of my order all businesses, including this one, was still dealing with logistic issues due to the Corona Virus. I did purchase extended 5 year warranty on the camera and three warranty's on the lenses. I decided to save the nearly $1,000 and purchase the international products. All equipment was shipped and received as promised. I needed the equipment within 7 days of my order date. I worked with Kevin who always returned my calls and honestly kept me up to date. I would buy from them again!

4 juin 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus