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Dear Apothecary is a premium supplement brand based in Vista, California, dedicated to creating clean, science-backed formulas that actually work. Our supplements are formulated with clinically studied ingredients at effective doses. We use standardized extracts where it matters and source high quality raw materials to ensure consistency and potency in every bottle. All of our products are manufactured in GMP certified facilities in the United States and undergo rigorous third party testing for purity and quality. We offer a straightforward 60 day money back guarantee because we stand behind everything we sell. If a product does not work for you, we will make it right. What sets Dear Apothecary apart is our independence. We are not owned by a large corporation focused on cutting costs and maximizing shareholder returns. This freedom allows us to prioritize product quality and customer experience above all else. Every formula is developed with efficacy as the primary goal. The name Dear Apothecary reflects our philosophy of returning to the roots of wellness. Before the era of mass produced supplements, apothecaries served as trusted community health advisors who carefully prepared remedies with quality ingredients and personal attention. We founded Dear Apothecary to bring that same level of care and trust back to the supplement industry. Our customer service team is 100% based in the USA and Canada. When you reach out, you will speak with a real person who understands our products and can provide knowledgeable assistance. Dear Apothecary currently offers 36 products across multiple wellness categories, with plans to expand to 40 SKUs in the coming months. We were recently recognized as the Best Supplement Store for Holistic Wellness by Naturopathic Doctors in the 2025 Best of Best Review awards.
209 E Broadway Ste B, 92084, VISTA, Etats-Unis
I had the wrong shipping address on my account and I sent them an email as soon as I realized it was delivered to the wrong address. Within minutes, customer service had put in a brand new order for me with no charge. Terrific customer service.
The product was delivered in a reasonable timeframe and performed as advertised, and I was generally overall pleased…. I’d only given it a four star reading because five would’ve been perfect and we all know nothing’s perfect but we came close here.
I have tried many different collagen supplements and powders, and Dearapothecary definitely have been the best I have ever tried. They have been working amazing for my hair and skin.
I am on my third bottle now, and have taken 3 of the pills everyday (as it says on the bottle). They’re not hard to swallow and have no after taste.
My order was shipped through USPS and it was due to arrive on April 6 but didn’t arrive until April 13. I don’t know why the postal service had to take the route they did. I’m not saying that was Dear Apothecary’s fault but I haven’t tried the product yet because I just got it. I’m always concerned when supplements are shipped and it takes so long to get them because I have no way of knowing if they were exposed to heat during the long shipping time. I always wonder if it could compromise the effectiveness of the product. Hopefully that’s not the case.
Kraig from the customer service team is fantastic. I had ordered 3 bottles of the wrong supplement and reached out to the customer service team for assistance. The error was totally on me, but Kraig immediately reached out to me and worked with me to find a great solution. I look forward to trying more products from Dear Apothecary!
Excellent customer service! Quickly got a response from Kraig regarding some supplements to question and then he gave me even more information the next day. Love that these supplements are American made.
What a great company. I had a problem with a shipment and when I let them know it was taken care of immediately and by the most polite and helpful customer care department. Will certainly keep ordering from this company.
I am very glad I found Dearapothecary! I received world class customer service from Maya, as I had originally ordered the wrong products and needed to make changes. Maya handled it flawlessly and got me set up with the correct products. Happy to say I have found my source for my supplement needs.
I love the communication that the company shares with their customers and lets them know what to expect week by week. I am only on week one but hearing from them gives me the confidence that they may just be a true company looking out after my health I am really looking forward to week six to see how far I've come
I have been taking Dear Apothecary's Golden Root and Shilajit together and I am genuinely impressed. My focus has been sharper, I feel stronger, and the difference in how I handle stress day to day has been noticeable. I just feel better all around. The quality of these products is top notch and I love knowing exactly what I am putting in my body. If you are on the fence about trying them, do not hesitate. These two together are a game changer!
And the customer service is something else! They are quick to my responses!
I am delighted to share my positive experience with Berberine HCl publicly. The results have been remarkable for me, with dizziness disappearing within the first week and a significant reduction in involuntary head shaking during stress. While I recently added a 'Blood Flow' supplement, Berberine HCl initiated these core improvements.
I deeply appreciate Dear Apothecary's commitment to health and sharing scientific knowledge; your support has made a significant difference in my well-being.
Thanks again
I waited 1 month to add this review and I highly recommend this collagen blend especially for it's pasture raised, grass-fed bovine and egg shell and chicken sternum from all natural USA farmers. No hormones, no antibiotics. This is actually an American made product unlike 9 out of 10 other ones who import from foreign sources and you really don't know the age and quality or even if it's the real thing.
The peace of mind on this product is half of it but the more important thing that everyone wants to know is if it work, right? It's works GREAT! My skin and hair are so much smoother after a month of regular use. My friends asked me if I'm using a Vitamin C 20%. No, nothing like that! The only change recently was my collagen routine add. So glad I tried it and I definitely recommend to others.
I've been ordering from Dear Apothecary for about 4 months now and I have nothing but good things to say. The products are quality and shipping is usually quick, but what really stands out is their customer service.
Recently one of my orders got delayed by USPS and I wasn't sure if it was lost or just stuck somewhere. I reached out to their support team and Kraig got back to me right away. He helped track down the package and kept me updated the whole time. On top of that he gave me store credit for the inconvenience without me even asking.
That's the kind of service you don't see much anymore. It's clear they actually care about their customers and aren't just trying to make a quick sale. I've ordered from a lot of supplement companies over the years and Dear Apothecary is one of the few I actually trust and will stick with. Highly recommend.
I’ve recently moved and made a mistake on my new address. I contacted customer support and Maya came to my rescue. I won’t bore with the details but, she has responded promptly and been wonderful at fixing my mistake. I’ve tried their creatine and love it! I look forward to trying more from this company. If the other products I’ve ordered, are as good as Maya’s customer care… I will be writing more reviews on the products. Good customer service is a rarely found in this day and age. Had to let people know my experience.
- Thanks Maya
Réponse : Dearapothecary
Thank you for finding us on Trustpilot Deven! We have just recently set this up and you found it fast! I shared your feedback with Maya and I am sure you made her day. We appreciate you and thanks for shopping the store.
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