I couldn't be happier with my Murphy bed from Decor and Decor. From start to finish, the whole experience was excellent. The bed looks exactly like it does in the pictures, the quality is fantas... Voir plus
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Lisez les avis des autres
The items don't look like the photographs at all. They are always much shinier than the photo depicts. When I inquired about this on the first order they said it was because it was named Satin. On my... Voir plus
Fantastic service from start to finish! A special mention to Verc from customer service, who was incredibly helpful — when I was deciding between two models, he kindly arranged for me to see a real pr... Voir plus
Excellent company. Good quality kitchen cupboard handles and knobs. Also bought soft close hinges for cabinet doors, look good but not fitted yet, so hopefully they will be fine. Very good price so f... Voir plus
À propos de l'entreprise
- Magasin de bricolage
- aussi dans
- Quincaillerie
Écrit par l'entreprise
'We provide high-end furniture fittings because we believe that small decor changes will make people love their home even more.'
Coordonnées de contact
UNIT 84 London Industrial Park,Roding Road, E6 6LS, LONDON, Royaume-Uni
- 02085395850
- info@decoranddecor.com
- decoranddecor.com
3,5
Moyen
360 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really good selection of door and…
Really good selection of door and drawer handles.
Ordered online, exactly as described and well made.
Delivery was a little slow but it was the free service so to be expected.
I wasn’t in a hurry for the item but would probably pay extra for another delivery option if I needed it quicker.
Very good value for money
.
22 novembre 2022
Good quality handles at an excellent…
Good quality handles at an excellent price and fast delivery
5 novembre 2022
Excellent website and items.
Excellent website, handles and the delivery was super quick. Wouldn’t hesitate to recommend!!
3 novembre 2022
great choices
great choices. easy to order online quick delivery and fantastic items at a good price
28 octobre 2022
Stunning product!
I absolutely loved the handles I purchased from you. The buying was swift and simple and they arrived quite quickly. The quality is stunning and they look fabulous.
3 novembre 2022
Missing items, Failure to send me item, poor quality goods. Trading standards contacted
AVOID THIS COMPANY AT ALL COST!
I placed an order over 2 months ago. I have experienced two main issues.
1. The quality is very poor and looks cheap. I ordered the orchid flowers and vase and coffee table books. My orchid plant was faulty but they refused to do anything about it.
2. They forgot to send my vase in my original order. I contacted them and they said they will send it. So I waited.... 2 months later I still have not received my vase. I contacted them and they said contact parcel force. I spoke to parcel force and they confirmed the parcel has been sent to the wrong address. Parcel force advised decorfaure to go and speak to the china local post office and sort this out since it was there mistake.
When I contacted decorfaure they refused to do anything about it. They have taken my money but not delivered the goods.
I have contacted trading standards as this is just appalling customer service. I am now waiting for trading standards to help me get my item.
Do not order from this company, they have poor quality goods and extremely unprofessional and unhelpful customer service team (think there is only one member). They will take your money but not deliver your items. I have read some of the reviews below about missing items and poor customer service and I can now truly understand why customers left those 1 star reviews.
3 novembre 2022
Avis spontané
Excellent service and product
30 septembre 2022
Really quick delivery of fantastic…
Really quick delivery of fantastic handles . Very pleased
29 septembre 2022
GREAT COMMUNICATION AND A VERY FAST…
GREAT COMMUNICATION AND A VERY FAST REFUND AS ITEM WAS NO LONGER REQUIRED.
7 septembre 2022
Excellent service
2 septembre 2022
I always get my handles from…
I always get my handles from Decoranddecor they have the best selection and quality.
23 août 2022
Instructions were not explained or easy…
Instructions were not explained or easy to follow.
21 août 2022
Great quality handles fast delivery…
Great quality handles fast delivery would highly recommend to anyone
20 août 2022
The handles are good quality but it…
The handles are good quality but it sounds like chaos at the HQ. I returned some unwanted handles - 2 weeks later not heard anything. They denied having received them. I had to dig out proof of postage which showed they had been signed for. Then they admitted they had moved warehouse and their boss was getting married and everything was a mess. They did refund me but the owness was on me to prove it. I also got them to refund my postage.
16 août 2022
Very good service
Very good service, cupboard handles were exactly as described and arrived in 2 days. Good price. No complaints.
9 août 2022
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